Manual removal of a program

[Guest]

Hi
I recently tried to upgrade a program on my PC. As a part of the process the
installer checks for an existing instance of the program and removes it
first. When I ran the installer it did locate an older version and when it
attempted to remove it I was prompted with a dialog asking for an .MSI
located within "C:\Program Files\Common Files\Wise Installation Wizard\" -
which of course wasn't there.
I know with WinXP (at least in my experience) you can manually remove a
program from Add/Remove Programs by locating the appropriate key within
"hkcr\installers\products" and deleting it - and therefore bypass this path
to .MSI issue.
The problem is that I can't find it on a Win2k PC. Is there a way of
acheiving this? Do I remove the key from
"HKLM\Software\Microsoft\Windows\Current Version\Uninstall"?

Any help appreciated.

 

[Dave Patrick]

Depends on the application. Whether Windows 2000 or XP matters not. You'll
want to contact the application developer for a list of keys. Removing the
subkey under;
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall
only removes the entry in Control Panel|Add/Remove. It doesn't remove
anything else.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"AB" wrote:
| Hi
| I recently tried to upgrade a program on my PC. As a part of the process
the
| installer checks for an existing instance of the program and removes it
| first. When I ran the installer it did locate an older version and when it
| attempted to remove it I was prompted with a dialog asking for an .MSI
| located within "C:\Program Files\Common Files\Wise Installation Wizard\" -
| which of course wasn't there.
| I know with WinXP (at least in my experience) you can manually remove a
| program from Add/Remove Programs by locating the appropriate key within
| "hkcr\installers\products" and deleting it - and therefore bypass this
path
| to .MSI issue.
| The problem is that I can't find it on a Win2k PC. Is there a way of
| acheiving this? Do I remove the key from
| "HKLM\Software\Microsoft\Windows\Current Version\Uninstall"?
|
| Any help appreciated.
|