Lost Delayed-Write Data opening Excel 2003 files over VPN

[Daniel]

Using a W2k pro laptop and Excel 2003, I receive the Lost
Delayed-Write Data error when attampting to open Excel
files from a remote NT4.0 server. Excel "recovers" the
data and the file opens, but formatting is gone. I can
open Word and jpeg files from the remote server that are
much larger than the Excel files I try to access.

The Microsoft Knowledge Base article 293842 describes the
error message exactly, but encountered under different
circumstances, supposedly resolved with SP3. I'm running
SP4.

Any ideas?

 

[serverguy]

To try to isolate the issue to either the network or the server itself, can
you copy the file locally and open it, make changes, then copy it back to
the server location? This would rule out issues with the file itself.
Can you open the file connected directly to the network (not through VPN
connection)? This would help rule out a VPN issue.

Is there another server (preferably a 2000 or higher server) to which the
file could be moved, even just to test it? This last step would rule out a
server issue.

 

[Daniel]

I can copy the file to my local machine and save it
locally. However, the copy back to the server fails. In
Windows Explorer, and error indicates "Cannot copy
<filename>. The specified network name is no longer
available."

The file appears in Windows Explorer under the remote
drive, but the file is corrupted. I tried this with two
Excel files and one Word file, with similar results.

One thing that behaves differently from my Windows 98
laptop (which is what I previously used to access these
remote files) is that after opening the remote server
using it's IP address in Map Network Drive, W2k does not
automatically recognize the server name to map additional
drives, as the Win98 machine did.

Any idesa? I'll also try the other suggestions tomorrow
to narrow the issue further.

Thanks!!