M
maddad
I had a bad download of Paint Shop Pro 9 from Jasc. When
installing it hung up in the middle of the install I was
left with 2 Paint Shop Pro 9 folders on my d drive, which
was strange in itself. How can ya have two folders with the
same name? Jasc Paint Shop Pro 9 does not show up in the
uninstall programs area to do an uninstall. I could delete
one of the folders that had nothing in it. The other had a
lot of files and I could delete the files, but not the
folder. I tried even in safe mode, and I am the
administrator also, the below. If I try using explorer to
delete it I get "Cannot delete file: Cannot read from the
source file of folder". Get about the same message if I try
to rename it. If I open a cmd window I can do a dir and see
the folder, but I can't delete, or rename it. I get a
cannot find the file message. I have scanned for viruses,
and spy ware and came up clean.
I tried this:login to safe mode command prompt as
administrator and type in rmdir /s pathtodirectorytoremove.
Well that went bad!!!! I did that, and got a message"
d:system~1\_resto~3\rp628\change.log - the process cannot
access the file because it is being used by another
process. AND my d: drive was wiped clean. There is a folder
called d:\system volume information with a sub folder
called _restore{B59F8EEB-1D5A-4376-84A1-B2574W93116A} with
a subfolder called RP628 with a file in it called
change.log. It is a text file that seems to list all the
directories that were on the d drive. Now I really need
help on how to recover the drive. HELP x10.
I had Norton Utilities on the d drive so undelete is gone.
Would fdisk /mbr d: work?? I tried to do a restore point to
an earlier time, but it failed, never could do that.
I really, really need HELP>
Thanks.
installing it hung up in the middle of the install I was
left with 2 Paint Shop Pro 9 folders on my d drive, which
was strange in itself. How can ya have two folders with the
same name? Jasc Paint Shop Pro 9 does not show up in the
uninstall programs area to do an uninstall. I could delete
one of the folders that had nothing in it. The other had a
lot of files and I could delete the files, but not the
folder. I tried even in safe mode, and I am the
administrator also, the below. If I try using explorer to
delete it I get "Cannot delete file: Cannot read from the
source file of folder". Get about the same message if I try
to rename it. If I open a cmd window I can do a dir and see
the folder, but I can't delete, or rename it. I get a
cannot find the file message. I have scanned for viruses,
and spy ware and came up clean.
I tried this:login to safe mode command prompt as
administrator and type in rmdir /s pathtodirectorytoremove.
Well that went bad!!!! I did that, and got a message"
d:system~1\_resto~3\rp628\change.log - the process cannot
access the file because it is being used by another
process. AND my d: drive was wiped clean. There is a folder
called d:\system volume information with a sub folder
called _restore{B59F8EEB-1D5A-4376-84A1-B2574W93116A} with
a subfolder called RP628 with a file in it called
change.log. It is a text file that seems to list all the
directories that were on the d drive. Now I really need
help on how to recover the drive. HELP x10.
I had Norton Utilities on the d drive so undelete is gone.
Would fdisk /mbr d: work?? I tried to do a restore point to
an earlier time, but it failed, never could do that.
I really, really need HELP>
Thanks.