losing connection w/ dsl

[Guest]

I have dsl Which means i am always online. Well, i have been "losing" my
connection . This should not happen. I cannot view any websites, aim doesn
ot work. Thiss sometimes happens when i am working online, or if i walk away
for as little as 5 minutes. I have made sure that there is no dial up
connection.

I alos don't use aol as my provider. I acutally use Earthlink, bu tearth
link is not having problems, so i know it is my computer. i esp. know this
because there are 2 other computers using earthlink dsl in my home. I know
it is my computer.
again, any helpis appreciated.

I always have to shut down or restart my compute to get the connection back.
I have tried just reloading the page and just pinging my isp to get it back,
but it does not work. It is a real pain having to shut down all the time.
I use IE and Moxilla Firefox, and the problem happens in both.

Someone suggested i do this, but it didn't work:
The next time this problem occurs, go to Start, Run, type in without the
quotes "cmd", in the command prompt window that comes up, type in (again
without quotes) "ipconfig /release". When it's done type in without quotes
"ipconfig /renew". closet the command window and open IE and see if the page
loads.

i was also suggested to take the hardware off of power save so my computer
doesn't try to shut off the dsl box to save power.....that also didn't help.
I use a linksys home portal box (if that helps)

 

[WC]

1. How do you connect to DSL, via ethernet or wireless?

2. When did the problem begin?

3. Check "event viewer" for warnings or errors. Control
panel > Administrative tools > event viewer > application
log. Please post the source & event ID. You can perform
your own research at: www.eventid.net .

WC

-----Original Message-----
I have dsl Which means i am always online. Well, i have been "losing" my
connection . This should not happen. I cannot view any websites, aim doesn
ot work. Thiss sometimes happens when i am working online, or if i walk away
for as little as 5 minutes. I have made sure that there is no dial up
connection.

I alos don't use aol as my provider. I acutally use Earthlink, bu tearth
link is not having problems, so i know it is my computer. i esp. know this
because there are 2 other computers using earthlink dsl in my home. I know
it is my computer.
again, any helpis appreciated.

I always have to shut down or restart my compute to get the connection back.
I have tried just reloading the page and just pinging my isp to get it back,
but it does not work. It is a real pain having to shut down all the time.
I use IE and Moxilla Firefox, and the problem happens in both.

Someone suggested i do this, but it didn't work:
The next time this problem occurs, go to Start, Run, type in without the
quotes "cmd", in the command prompt window that comes up, type in (again
without quotes) "ipconfig /release". When it's done type in without quotes
"ipconfig /renew". closet the command window and open IE and see if the page
loads.

i was also suggested to take the hardware off of power save so my computer
doesn't try to shut off the dsl box to save

power.....that also didn't help.

 

[Lightweight]

I had a similar problem. The first solution I tried was to exchange the
cable modem; that didn't work. The second solution was to wait 2 weeks for a
service guy to come to my house (apparently there was a problem with the
cable coming into my home). Your ISP should be able to tell whether you have
an equipment problem (modem/line) or not.