locked out of login

[alice]

I set my XP PC to reboot into safe mode automatically, using msconfig.
Upon reboot, it asks for my login, and when I enter it it says it is
incorrect. It is not incorrect, it is the login I have used for years
now, never changed it. So my only thought was to get to the boot
options using F8 and choose to boot normally, but when I do this, the
keyboard suddenly stops working. I can get to the boot menu, but then
the arrow keys do not work so I cannot select a different option or
even hit return to accept the one given, and I notice that the caps
lock key will not work at this point. When I try a different keyboard,
I can't even get F8 to work.
What are my options at this point?

 

[JS]

There is a hidden 'Administrator' account (the account name is:
Administrator) in Windows.
The default password for this hidden account is normally blank (none).
You should see this account listed in Safe Mode.

Have you tried using the account named "Administrator" in Safe Mode?

JS
http://www.pagestart.com

 

[alice]

There is a hidden 'Administrator' account (the account name is:
Administrator) in Windows.
The default password for this hidden account is normally blank (none).
You should see this account listed in Safe Mode.

Have you tried using the account named "Administrator" in Safe Mode?

JShttp://www.pagestart.com






- Show quoted text -

I tried that, and I tried using just 'admin' as well, still no luck. I
did discover that if I got to the boot menu and then used a ps2
keyboard I could select normal boot, but I then discovered that this
just brings me back to the safe mode boot, I suppose since it's the
boot.ini file that's changed. I figured I could pull out the drive and
connect it to another PC, then manually enter that file...?

 

[Ronaldo]

The boot.ini file has nothing to do with logon identification, what seems to
be the problem is that the keyboard driver may be corrupted or gets disabled
in safe mode which it should not.. most drivers get disabled in Safe Mode,
but not the essential drivers as keyboard & mouse drivers. When you try
another keyboard you have limited function and this indicates that the
driver is probably corrupted and has limited function only. If your password
includes special characters or capitals, you may be typing something but the
system may be reading something else. You could try with a USB port
keyboard & mouse which may use a different driver and hope it does the
trick. Another possible solution is if you have the "Last known good
configuration" available in the Safe Mode options list, use it.

This is just a wild guess but you may have an option in the BIOS to enable
caps lock of have better control of the keyboard. See the keys to enter the
BIOS according to computer manufacturer.
http://www.michaelstevenstech.com/bios_manufacturer.htm

The next options that may help solve your problem are, replace the keyboard
& mouse driver (same driver for both), or use a live CD to modify the
registry and remove the Safe Mode setting or enable autologon.

Options to replace the drivers are:
1.- to reinstall the driver from the Windows XP CD through the Recovery
Console.
2.- to install the HD in another computer as slave and renew the driver
3.- to use a live CD to renew the keyboard mouse driver
4.- to reinstall the system in repair mode.

The drivers you need to replace are the first and second in this list but
you may want to replace them all to be sure.
I8042PRT.SYS - Port driver for the keyboard and the PS/2-compatible mouse
(plugged into the i8042 auxiliary port)
KBDCLASS.SYS - Class driver for keyboard devices
MOUCLASS.SYS - Class driver for mouse and other pointing devices
INPORT.SYS - Port driver for the Microsoft Inport bus mouse, and other
100% compatible mice
BUSMOUSE.SYS - Port driver for the old Microsoft bus mouse, and other, older
100% compatible mice
SERMOUSE.SYS - Port driver for the Microsoft and Logitech serial mice, and
other 100% compatible mice

Drivers are located in: C:\WINDOWS\System32\DRIVERS
http://support.microsoft.com/kb/103056/en

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654


Using a live CD you could modify the registry to remove the Safe Mode
setting or enable autologon. The Ultimate Boot CD for Windows in ISO file
can be downloaded from http://www.ultimatebootcd.com/


To disable safe mode from the registry, delete the "Option" key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Option

How to enable autologon
http://support.microsoft.com/kb/310584



-------------------------------------------
"alice" <[email protected]> escribió en el mensaje

There is a hidden 'Administrator' account (the account name is:
Administrator) in Windows.
The default password for this hidden account is normally blank (none).
You should see this account listed in Safe Mode.

Have you tried using the account named "Administrator" in Safe Mode?

JShttp://www.pagestart.com






- Show quoted text -

I tried that, and I tried using just 'admin' as well, still no luck. I
did discover that if I got to the boot menu and then used a ps2
keyboard I could select normal boot, but I then discovered that this
just brings me back to the safe mode boot, I suppose since it's the
boot.ini file that's changed. I figured I could pull out the drive and
connect it to another PC, then manually enter that file...?

 

[alice]

The boot.ini file has nothing to do with logon identification, what seemsto
be the problem is that the keyboard driver may be corrupted or gets disabled
in safe mode which it should not.. most drivers get disabled in Safe Mode,
but not the essential drivers as keyboard & mouse drivers. When you try
another keyboard you have limited function and this indicates that the
driver is probably corrupted and has limited function only. If your password
includes special characters or capitals, you may be typing something but the
system may be reading something else.  You could try with a USB port
keyboard & mouse which may use a different driver and hope it does the
trick. Another possible solution is if you have the "Last known good
configuration" available in the Safe Mode options list, use it.

This is just a wild guess but you may have an option in the BIOS to enable
caps lock of have better control of the keyboard. See the keys to enter the
BIOS according to computer manufacturer.http://www.michaelstevenstech.com/bios_manufacturer.htm

The next options that may help solve your problem are, replace the keyboard
& mouse driver (same driver for both), or use a live CD to modify the
registry and remove the Safe Mode setting or enable autologon.

Options to replace the drivers are:
1.- to reinstall the driver from the Windows XP CD through the Recovery
Console.
2.- to install the HD in another computer as slave and renew the driver
3.- to use a live CD to renew the keyboard mouse driver
4.- to reinstall the system in repair mode.

The drivers you need to replace are the first and second in this list but
you may want to replace them all to be sure.
I8042PRT.SYS - Port driver for the keyboard and the PS/2-compatible mouse
(plugged into the i8042 auxiliary port)
KBDCLASS.SYS - Class driver for keyboard devices
MOUCLASS.SYS - Class driver for mouse and other pointing devices
INPORT.SYS   - Port driver for the Microsoft Inport bus mouse, and other
100% compatible mice
BUSMOUSE.SYS - Port driver for the old Microsoft bus mouse, and other, older
100% compatible mice
SERMOUSE.SYS - Port driver for the Microsoft and Logitech serial mice, and
other 100% compatible mice

Drivers are located in: C:\WINDOWS\System32\DRIVERShttp://support.microsoft.com/kb/103056/en

How to install and use the Recovery Console in Windows XPhttp://support.microsoft.com/kb/307654

Using a live CD you could modify the registry to remove the Safe Mode
setting or enable autologon. The Ultimate Boot CD for Windows in ISO file
can be downloaded from  http://www.ultimatebootcd.com/

To disable safe mode from the registry, delete the "Option" key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Option

How to enable autologonhttp://support.microsoft.com/kb/310584

-------------------------------------------
"alice" <[email protected]> escribió en el mensaje



I tried that, and I tried using just 'admin' as well, still no luck. I
did discover that if I got to the boot menu and then used a ps2
keyboard I could select normal boot, but I then discovered that this
just brings me back to the safe mode boot, I suppose since it's the
boot.ini file that's changed. I figured I could pull out the drive and
connect it to another PC, then manually enter that file...?- Hide quoted text -

- Show quoted text -

Thanks.
Could I edit the registry entry by putting the drive in another PC as
a slave and access it that way? And woulnd't editing the boot.ini file
by removing the /safemode do the same thing? I"m jus thinking that the
last time it booted normally it did accept my log in and I had no
keyboard issues either, so if I could just get it to boot that way I
might be able to get in. I was booting into safe mode to try and get
rid of a virus, but when I tried to do it manually that's when the
keyboard didn't work, so I couldn't choose any boot options, that's
when I decided to try and make it get there automatically.

 

[Ronaldo]

I'm not sure you can connect to the slave drive registry but you can try and
hope.
http://www.google.com.mx/search?hl=es&q=remote+registry+connection&btnG=Buscar&meta=


Yes you're right, erasing the "/safeboot:minimal" part of the line just may
do it.. but there's a chance other changes could interfere, for instance,
it may not make the necesary change in the registry or the virus may be the
actual cause for the whole problem, so it is possible the boot.ini edition
may not be all that's needed, but you can certainly try, and once the drive
is in slave installation, you should scan it to remove the virus, this is
more important than the safe boot issue, there is a good chance you may
succeed after removing the virus from the master drive.


-------------------------------------------------------
Thanks.
Could I edit the registry entry by putting the drive in another PC as
a slave and access it that way? And woulnd't editing the boot.ini file
by removing the /safemode do the same thing? I"m jus thinking that the
last time it booted normally it did accept my log in and I had no
keyboard issues either, so if I could just get it to boot that way I
might be able to get in. I was booting into safe mode to try and get
rid of a virus, but when I tried to do it manually that's when the
keyboard didn't work, so I couldn't choose any boot options, that's
when I decided to try and make it get there automatically.