Line spacing in a message in Outlook 2007

G

Guest

I have posted a couple questions regarding line spacing in Outlook 2007, but
was told it was a Word issue. We know it is specifically an Outlook issue and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message is
set to single.

From what I've been reading, it seems the only solution is to use "Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is set
to single in Word. Both Outlook and Word have the exact same settings. [0 for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults, as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
G

Guest

I believe it's the expanded line spacing in normal. I'm trying to find out
how to fix this and I'll get back to you.

--
Kathleen Orland - MVP Outlook

http://www.howto-outlook.com/



Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007, but
was told it was a Word issue. We know it is specifically an Outlook issue and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message is
set to single.

From what I've been reading, it seems the only solution is to use "Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is set
to single in Word. Both Outlook and Word have the exact same settings. [0 for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults, as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
D

Diane Poremsky

was this an upgrade or a new install?










Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007,
but
was told it was a Word issue. We know it is specifically an Outlook issue
and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message
is
set to single.

From what I've been reading, it seems the only solution is to use
"Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is
set
to single in Word. Both Outlook and Word have the exact same settings. [0
for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults,
as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to
single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
G

Guest

It’s a fresh install of Vista Enterprise on a domain with AD. The user does
not have local admin rights. Thanks!

Diane Poremsky said:
was this an upgrade or a new install?










Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007,
but
was told it was a Word issue. We know it is specifically an Outlook issue
and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message
is
set to single.

From what I've been reading, it seems the only solution is to use
"Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is
set
to single in Word. Both Outlook and Word have the exact same settings. [0
for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults,
as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to
single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
G

Guest

My response toyour question doesn't seem to have posted:

It’s a fresh install of Vista Enterprise on a domain with AD. The user does
not have local admin rights.

To add a bit more information:

After setting his defaults to "exactly" for new messages and replies, the
spacing appears as it should (single). However, as soon as he replies to a
message from an Outlook 2003 user, it breaks his defaults, and returns to
what appears to be 1.5 spacing. 2007 user to 2007 user, "exactly" sticks.

Diane Poremsky said:
was this an upgrade or a new install?










Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007,
but
was told it was a Word issue. We know it is specifically an Outlook issue
and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message
is
set to single.

From what I've been reading, it seems the only solution is to use
"Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is
set
to single in Word. Both Outlook and Word have the exact same settings. [0
for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults,
as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to
single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
G

Guest

Hi Kathleen,

Any solution yet? Thanks!

K. Orland said:
I believe it's the expanded line spacing in normal. I'm trying to find out
how to fix this and I'll get back to you.

--
Kathleen Orland - MVP Outlook

http://www.howto-outlook.com/



Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007, but
was told it was a Word issue. We know it is specifically an Outlook issue and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message is
set to single.

From what I've been reading, it seems the only solution is to use "Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is set
to single in Word. Both Outlook and Word have the exact same settings. [0 for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults, as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
G

Guest

Hi Diane,

Any further thoughts? Thanks!

Diane Poremsky said:
was this an upgrade or a new install?










Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007,
but
was told it was a Word issue. We know it is specifically an Outlook issue
and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message
is
set to single.

From what I've been reading, it seems the only solution is to use
"Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is
set
to single in Word. Both Outlook and Word have the exact same settings. [0
for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults,
as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to
single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
G

Guest

Hi Kathleen,

Have you been able to find out anything further? It's still a mystery to us,
and we have gone around and around on this one. Thanks!


K. Orland said:
I believe it's the expanded line spacing in normal. I'm trying to find out
how to fix this and I'll get back to you.

--
Kathleen Orland - MVP Outlook

http://www.howto-outlook.com/



Tammy said:
I have posted a couple questions regarding line spacing in Outlook 2007, but
was told it was a Word issue. We know it is specifically an Outlook issue and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message is
set to single.

From what I've been reading, it seems the only solution is to use "Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).
He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is set
to single in Word. Both Outlook and Word have the exact same settings. [0 for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults, as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.
 
K

kirk v

Hi,

Did you ever find a solution to this? I am having the same problems. I am getting an extra line space between each of my paragraphs when I receive a reply.

Also, what is "exactly" as a feature?

Please let me know if you get a solution to your original question as I am stumped. I just migrated to Vista and Outlook 2007.

Thanks,

-Kirk



Tamm wrote:

Line spacing in a message in Outlook 2007
02-Aug-07

I have posted a couple questions regarding line spacing in Outlook 2007, but
was told it was a Word issue. We know it is specifically an Outlook issue and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message is
set to single.

From what I've been reading, it seems the only solution is to use "Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).


Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is set
to single in Word. Both Outlook and Word have the exact same settings. [0 for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults, as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.

EggHeadCafe - Software Developer Portal of Choice
WPF DataGrid Custom Paging and Sorting
http://www.eggheadcafe.com/tutorial...f-32b2d802ae17/wpf-datagrid-custom-pagin.aspx
 
D

Diane Poremsky [MVP]

See http://www.slipstick.com/problems/dblspace_html.htm

PS please start you own thread when the message you are replying to is more
than a few months old and use a subject that describes the problem.

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Hi,

Did you ever find a solution to this? I am having the same problems. I
am getting an extra line space between each of my paragraphs when I
receive a reply.

Also, what is "exactly" as a feature?

Please let me know if you get a solution to your original question as I am
stumped. I just migrated to Vista and Outlook 2007.

Thanks,

-Kirk



Tamm wrote:

Line spacing in a message in Outlook 2007
02-Aug-07

I have posted a couple questions regarding line spacing in Outlook 2007,
but
was told it was a Word issue. We know it is specifically an Outlook issue
and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message
is
set to single.

From what I've been reading, it seems the only solution is to use
"Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).


Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is
set
to single in Word. Both Outlook and Word have the exact same settings. [0
for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults,
as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to
single.

So, my questions are:
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.

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