Light Printing on Envelopes w/ MS Word 2002

[Ron G.]

When I print an envelope, the print is very light.

It doesn't matter if I use manual feed or automatic feed.

Even if I print an envelope on regular paper, the print is very light.

Help?

Thx.

 

[Suzanne S. Barnhill]

Some printers use composite black (made up of the inks in the color
cartridge) instead of true black (from the black ink cartridge) for
envelopes and other smaller paper sizes. So it may be that you need a new
color cartridge.

 

[Ron G.]

Suzanne,

It's not a color printer. It's a Samsung M-1210.

However, the same thing happens at my office computer, which has a different
Samsung printer (1710, I think).

Ron

 

[Suzanne S. Barnhill]

Well, scratch that idea, then! You might check to make sure that "Draft
output" isn't checked on the Print tab of Tools | Options and that there's
no draft setting enabled in the printer Properties.

 

[Graham Mayor]

Check that the font colour for the Envelope Address and Envelope Return
fields is Black and not Auto.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Ron G.]

Graham,

This sounded like a possible answer, but it didn't help.

Any other ideas?

Thx.

Ron

 

[Ron G.]

Suzanne,

The "draft output" isn't checked and I don't see a "draft setting" under
printer properties.

Thx.

Ron

 

[Suzanne S. Barnhill]

If this happened only on envelopes and not plain paper pretending to be an
envelope, I'd think it might have something to do with the paper surface,
but that's clearly a nonstarter. I'm out of ideas. Are you using the same
font (at the same size) that you use in ordinary documents?

 

[Graham Mayor]

Just for the hell of it, download the envelope template samples from my web
site and see if they work any differently.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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