letters and mailing

[jentanbell]

Hi,
When I click on envelop and try to attach address from address book - comes
up no profile has been set, then comp says use mail icon in control panel
(which I a having trouble finding) then> another error follows you must log
on to microsoft exchange to access your address book, I have no problems
sending emails in outlook and using address just wont let me access address
book in word can somebody please help with some hints

 

[Graham Mayor]

Is Outlook your default e-mail application?
Does the Outlook Contacts list have its e-mail address book property set?
If yes to both try removing the Outlook address book from Outlook and
re-adding it again. This will not delete your contacts list!

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[jentanbell]

Hi Graham
I am not exactly sure where you mean when I send an email I just click
addresses and they all show up and I can select whom ever to send to
i am a little blind on this one cant see the forrest thru the trees

 

[jentanbell]

Sorry I forgot to mention where do I find the address book property set?

 

[Graham Mayor]

If you check Windows Control Panel > Internet Options > Programs > Email is
Outlook the selected application?
In Outlook (you haven't said which version, so I will assume 2003 which
covers most earlier versions also) select contacts view and in the left
Window right click Contacts and select Properties > Outlook Address book. Is
the check box checked?
If it is then Tools > E-mail accounts > View or change existing directories
or address books. Remove Outlook Address Book then add it back again to
reset the internal pointers.
Word 2007 has similar functionality.

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

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