Last line is cut in half

[Charley Thomas]

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

 

[CyberTaz]

Well sure, what do you expect 'em to say? And even if you've printed from
3 different computers, did you actually use different printers?

The problem isn't unusual, though it isn't necessarily anyone's "fault".
Have a look at the information here & see if it doesn't put it right

http://word.mvps.org/FAQs/Formatting/BottomsDontPrint.htm

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Charley Thomas]

Thanks for the link. I looked at it and non of those issues come into play
here. Even if I print a document that ends 2 inchs up from the bottom of the
page it still only prints the top half of the line. "What did I expect them
to say?", well I didn't really think they would just jump in and say "your
printer is f'd" but I was hoping for a better suggestion than contact
microsoft! Even still, I think it may be a microsoft issue. Like I said
before, if I scan a full page document it prints all of it, all the way down
to the bottom edge of the page that is about 1/4 inch up. But write a letter
to dear old sis and I better be sure that the last line on the page doesn't
contain anything important because she is gonna have to guess at it.

 

[Bob Buckland ?:-\)]

Hi Charley,

If you print to the MS Office Document Imaging writer (available as an optional installation from the Microsoft Office choice in
Add/Remove Programs in the Windows control panel), or if you save as PDF or XPS using the Office 2007 add-in from Microsoft, do you
get the same result?

There are some odd issues from HP Photosmart printer drivers and Word 2007.

===============
Thanks for the link. I looked at it and non of those issues come into play
here. Even if I print a document that ends 2 inchs up from the bottom of the
page it still only prints the top half of the line. "What did I expect them
to say?", well I didn't really think they would just jump in and say "your
printer is f'd" but I was hoping for a better suggestion than contact
microsoft! Even still, I think it may be a microsoft issue. Like I said
before, if I scan a full page document it prints all of it, all the way down
to the bottom edge of the page that is about 1/4 inch up. But write a letter
to dear old sis and I better be sure that the last line on the page doesn't
contain anything important because she is gonna have to guess at it. <<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Charley Thomas]

Bob,

I often save various items as pdf's to post on a club web site. I don't
recall ever having the pdf's print incorrectly. They always print just as
they should even when the page is really full as in flyers. The problem
really seems to be isolated to printing from word 07. I print from excell and
access and don't recall any problems there either. I have an earlier version
of word. I think it is compatable with vista. Perhaps I will install it and
see if it prints better. Sure would hate to have to revert to an earlier
version of a program I spent the bucks on though!!

 

[Graham Mayor]

HP historically have produced some great hardware but dreadful printer
drivers - there is even a web page where you can download beta drivers to
fix assorted problems http://www.hp.com/pond/ljbeta/ (none for yours this
morning) but until there is an update, you are likely to be troubled by this
problem, such is the closeness of the relationship between Word and the
printer driver. Unlike some other applications, Word will only print what
the current driver allows.

If you start Word in its safe mode (hold the CTRL key whilst starting and
positively acknowledge the ensuing prompt) does the problem remain? If not
you could investigate the trouble shooting issues at
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. especially the
parts with relation to the normal template and the data key in the registry
(Word 2007 is Word 12.0).

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

 

[diskdock]

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Charley,

I have a client with a HP laptop and a HP officejet all-in-one printer and
Word 2007 and is experiencing very similar symptoms. It is cutting off a
line near the bottom of the page in half(always half a line). However, it
doesn't do it every time. I can print the same document 30 times and it
varies...but an average of 5 out of 30 times this error occurs. I also spent
time with HP and got the same answer. They said that since the scanner
printed and a web page printed that it was Word. One major problem with
diagnosing my client's problems comes in the fact that I can't duplicate it
every time...it seems to happen randomly. Does your problem happen every
time you print the same document? Does your problem happen with everything
you try printing?

Is there any other information that you can share about the document like
font, style, underline, bold, etc. that could help isolate what is
happening...I sure would appreciate it. Do you have any other printer
drivers loaded on your computer?

I have never seen a printer cut half of a line like this before. I also
tried moving the bottom margin and the footer. I have moved the last lines
up to half a page and it still randomly cuts half a line.

Your situation sounds so similar to mine...they must be related.

 

[John R]

I have an HP L7590 All In One and when printing from Word 2007, have the
exact same problem. The text on the page I'm printing only fills half the
page, but the last line continues to be cut in half. The L7590 printer is
networked and when I print to it from another computer with an older version
of Word, it prints perfectly.

On the computer with Word 2007, if I print to the L7590 using Notepad, it
also prints perfectly, so the problem is either with Word 2007 or the L7590
driver.

 

[Mike B]

I have an HP L7590 All In One and when printing from Word 2007, have the
exact same problem. The text on the page I'm printing only fills half the
page, but the last line continues to be cut in half. The L7590 printer is
networked and when I print to it from another computer with an older version
of Word, it prints perfectly.

On the computer with Word 2007, if I print to the L7590 using Notepad, it
also prints perfectly, so the problem is either with Word 2007 or the L7590
driver.

 

[jkepler]

I have the same problem...and HP also told me it was Word 2007 fault.

As a work a-round I have found that if you change the font color (even go up
a shade of black), the doc prints fine.

 

[Eric]

I have the same problem on my wifes computer. The Last line prints half
vertically. So the bottom have of the letters are gone. But I print the
same thing from my computer using the same printer it prints fine. On the
computer that the has this problem it is in word 07 a regular text document
the print will be correct. However if I print in a .XPS format the problem
is still there. I print in a .PDF format and everything is fine. There is a
driver issue somewhere. The wife says this started maybe 3 weeks ago for her.

 

[Dorothy]

Charley: I am having this exact same problem and it is driving me NUTS! Did
you ever learn the solution?

 

[Stefan Blom]

Some HP printers apparently don't work well together with Word. Updating the
printer driver should improve the situation.

 

[Jake]

Here is what I did. I made one extra line after I was done typing. On that
extra line I typed just a couple of letters, and then made them white so that
it wouldn't show. Through that it cuts half the inisible line off, so no
errors. Its kind of a nuisance but its I could think of.

 

[Jake]

Nevermind my last post. I found an easy solution that fixed mine. I went to
regedit and navigated to HKCU/Software/Office/12.0/Word/Data There should be
a key named settings. Delete that key. When word opens next it will
recreate that key. It seems as though word messes up those settings. The
newly created settings should be fine. My brother's word would keep crashing
and not open at all. We had to do this also. I don't know what is wrong
with this key but whatever.

 

[Suzanne S. Barnhill]

What is this a solution to?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[ScottG]

Word 2000 with an HP 6500 "All In One" does the exact same thing. I found a
solution here:

http://cruftbox.com/blog/archives/001556.html

 

[Mick.Jagger*]

I had the same problem Charley. I accessed the the cite that CyberTaz
suggested:
http://word.mvps.org/FAQs/Formatting/BottomsDontPrint.htm

Here's my suggestion:
Type your documents with a 1" margin (the default "Normal" margin). If you
do not have a second page, create a fake page 2 with a few characters. on the
top line.

-Before printing, print preview the document.
-Follow the directions in the above link to get to the Page Setup dialog
box.
-Leave the top, left and right magins at 1".
-Reduce the bottom margin until the first line from page 2 begins to show in
the print preview at about .6".
-Then, back the bottom setting up to .7" to hide the page 2 text from the
first page in the print preview.
-Now the page should print properly without cutting the last of text in
half.