G
Guest
Here's what happens:
1. I try to boot up, and just at the point where DOS loads Win XP, my comp
freezes. This is the recurring issue I've been having no matter what I try.
2. I load the Win XP installation CD in the tray, but the comp freezes
before the CD will load; I successfully bypassed this by selecting my DVD-ROM
as the first bootup device, and the Win XP CD loaded and the setup process
successfully started.
3. The setup asks me to select a partition to use to install XP (I only have
1). My options are to select the partition, delete the partition, or create a
new partition. It states that the partition is either damaged, too full, not
formatted, or not formatted in a way compatible with windows' files. It asks
me which way for it to format the partition and my choices are either NTFS
file format or NTFS file format (quick). I tried the normal one first, and
the computer freezes; I let it run for like 15-20 min with absolutely no
movement on the progress bar before shutting down & rebooting. After
rebooting I went thru the same process with the NTFS (quick) option. The
progress bar jumps to 20%, hangs there for about 5-10 min, then completes,
and starts installing the Win XP files, and then tells me to remove all disks
and restarts in 15 sec or till i press ENTER. It restarts, and at the XP
loadup point, the screen goes black and nothing. Again I let it be for about
15-20 min before shutting down and restarting.
4. Again I run thru the XP setup, this time selecting to delete my existing
partition and create a new one in an attempt to erase any corrupt data and
start fresh. I do this, run thru the formatting process with the same results.
I'm pretty sure I dug myself deeper than I can handle, but I'm giving my
last hopes to any input or suggestions before I take the computer back to the
retailer I bought it from and have them perform maintenance on it. Thanks in
advance.
1. I try to boot up, and just at the point where DOS loads Win XP, my comp
freezes. This is the recurring issue I've been having no matter what I try.
2. I load the Win XP installation CD in the tray, but the comp freezes
before the CD will load; I successfully bypassed this by selecting my DVD-ROM
as the first bootup device, and the Win XP CD loaded and the setup process
successfully started.
3. The setup asks me to select a partition to use to install XP (I only have
1). My options are to select the partition, delete the partition, or create a
new partition. It states that the partition is either damaged, too full, not
formatted, or not formatted in a way compatible with windows' files. It asks
me which way for it to format the partition and my choices are either NTFS
file format or NTFS file format (quick). I tried the normal one first, and
the computer freezes; I let it run for like 15-20 min with absolutely no
movement on the progress bar before shutting down & rebooting. After
rebooting I went thru the same process with the NTFS (quick) option. The
progress bar jumps to 20%, hangs there for about 5-10 min, then completes,
and starts installing the Win XP files, and then tells me to remove all disks
and restarts in 15 sec or till i press ENTER. It restarts, and at the XP
loadup point, the screen goes black and nothing. Again I let it be for about
15-20 min before shutting down and restarting.
4. Again I run thru the XP setup, this time selecting to delete my existing
partition and create a new one in an attempt to erase any corrupt data and
start fresh. I do this, run thru the formatting process with the same results.
I'm pretty sure I dug myself deeper than I can handle, but I'm giving my
last hopes to any input or suggestions before I take the computer back to the
retailer I bought it from and have them perform maintenance on it. Thanks in
advance.