laptop shuts down

[Guest]

i have windows xp and when i try to down load anything including windows
virus scan my laptop just shuts off no warning it just shuts down

 

[Cari \(MS-MVP\)]

If you hear the fan noise increasing then the notebook is probably
overheating. If it's under guarantee, contact the local service center as
indicated on the manufacturer's website.

 

[Guest]

Thanks for the response but i do not believe it is an overheating problem
because it will do it as soon as i turn on the computer within 1 or 2
minutes. I also have bought a cooling plate for it. After alot of trouble
shooting we think it is not an overheating problem maybe a virus? at this
point i just dont know..Does anyone have any other suggestions????

 

[Cari \(MS-MVP\)]

My Toshiba A75 is in the service center for the third time with overheating
problems... it too has a cooler.

Do you hear the fan(s) increase in speed? If so it's overheating.