laptop problems

[Juan Donosa]

everytime i start up my laptop it just gets to the part where u have to put
ur password but instead it says its installing updates it got stuck on update
number 3 of 3 at 0% and it wont move it left it on for like 2 hours straight
and it just stays like that after like a few minutes it just says shutting
down... and the cycle starts over again it keeps doing that never any change
anyone knows whats wrong with it and what i can do to fix it the laptop is a
Toshiba Satellite...plz and thanx u =]

 

[Juan Donosa]

yes im using my brothers computer right now my laptop wont work its a Toshiba
Satellite A115 i think im not sure and its a Window Vista Home Premium i
tried safe mode but it still does the same thing am i gonna have to reformat
it all?

everytime i start up my laptop it just gets to the part where u have to
put
ur password but instead it says its installing updates it got stuck on
update
number 3 of 3 at 0% and it wont move it left it on for like 2 hours
straight
and it just stays like that after like a few minutes it just says
shutting
down... and the cycle starts over again it keeps doing that never any
change
anyone knows whats wrong with it and what i can do to fix it the laptop
is a
Toshiba Satellite...plz and thanx u =]

Hello, Juan. My head is spinning. Are you using someone's computer to
post this question ? Please reply before I have any inkling how to go
on.

 

[Gobo]

yes im using my brothers computer right now my laptop wont work its a
Toshiba
Satellite A115 i think im not sure and its a Window Vista Home Premium i
tried safe mode but it still does the same thing am i gonna have to
reformat
it all?

Have you tried disconnecting your system from the Internet, and then booting
up in safe mode and restoring before the latest updates? If you can get to
this point, then make sure you turn off any AV programs running before you
reconnect to the Internet and doing your updates.

 

[Juan Donosa]

well when i went to safe mode it had like 3 options like safe mode with the
run program, with only the drives and another one and i chose the first one
which simply said safe mode so i used that one and it just went and started
over and when it got to the password screen it still had the same thing on it
for some reason it didnt do a difference it seemed

 

[Juan Donosa]

thank you taht seemed to work out fine thanks for the help =]

 

[Juan Donosa]

yeah i put the updates to manual and when i logged back on the antivirus was
off but i put it back on and yeah everything seems to be fine im gonna
restart it to see if it works out fine thanks for all the help by the way i
wouldnt have been able to done it without the help thank again

thank you taht seemed to work out fine thanks for the help =]

Juan Donosa;681809 Wrote:
Hello, Juan. Don't know why my last sentence was omitted. It said
safe
mode Without internet connection. Without the connection, there is no
way for updating. Now, you are in Safe Mode. Open Control Panel> (
left
panel), click Classic View > click Windows Update > (left panel)
click
Change Settings > look for the box that says " check for updates but
let
me choose whether to download and install them ", check that box>
click
OK. What you are doing is to give yourself a choice to update or not.
It's not automatic anymore. That done, in the Safe mode , do a system
restore choosing the date BEFORE all that troubles started as your
restore point.( If you don't know how to do that, let us know.) Now
go
back to normal mode. You have a decision to make. You can UN-check
that
box I told you, and let the windows update get started. If it starts
and
finishes normally, that's it! If you are back to square one, then
repeat
the procedures except that when you're back to normal mode, disable
your
antivirus program, then let your updates get started. When updating
is
done, Enable the antivirus program. If you still encounter problems,
you
need someone a lot more knowledgeable than me. Keep me updated.

Hello, Juan. I'm happy it works out for you. However, some loose ends.
For my own sake only, did the windows updates get started without giving
you any more problems, or do you have to do manual update ? Did you have
to involve disabling anti-virus program? Please respond.

 

[Juan Donosa]

yeah i know i was thinking about that and theres only one update there when i
checked so i figured that one was the problem so im not letting it install it
cuz i dont want it to happen again