G
Guest
I have a laptop that is having problems booting, but only
when in the docking bay. It locks up at the windows xp
pro splash screen while windows is loading. I can get it
to boot in the docking bay in safe mode only. I have
tried putting the laptop in an identicle docking bay, same
problem. I have put another known good xp laptop of the
same model in the problem laptop's docking bay, and it
does not have the problem, so I can be sure it has
something to do with the laptop alone. I also have tried
system restore, deleting and recreating the hardware
profiles, and a repair install. I also updated the bios.
The upgrade advisor found no incompatibilities with the
hardware in the laptop. I have loaded at least a dozen
other laptops in the company just like this one and never
have seen this problem. Also, there are no errors in the
event logs. Any other things I can try? Otherwise I just
need to reload it over again mabey? Is there a Step by
step confirmation boot option like windows 98 had? When I
hit f8 at boot, I do not see it in the safe mode menu.
Laptop info:
Compaq Armada E500
PIII 700mhz
256mb ram
20gb HDD
TIA
when in the docking bay. It locks up at the windows xp
pro splash screen while windows is loading. I can get it
to boot in the docking bay in safe mode only. I have
tried putting the laptop in an identicle docking bay, same
problem. I have put another known good xp laptop of the
same model in the problem laptop's docking bay, and it
does not have the problem, so I can be sure it has
something to do with the laptop alone. I also have tried
system restore, deleting and recreating the hardware
profiles, and a repair install. I also updated the bios.
The upgrade advisor found no incompatibilities with the
hardware in the laptop. I have loaded at least a dozen
other laptops in the company just like this one and never
have seen this problem. Also, there are no errors in the
event logs. Any other things I can try? Otherwise I just
need to reload it over again mabey? Is there a Step by
step confirmation boot option like windows 98 had? When I
hit f8 at boot, I do not see it in the safe mode menu.
Laptop info:
Compaq Armada E500
PIII 700mhz
256mb ram
20gb HDD
TIA