Kodak i260 - any users who might have some tips on random black edge being added to docs?

[mikeg]

My office and several of our other smaller ones are using a Kodak i260
to image documents for disaster recovery. We are using the Kodak
capture tool that comes with the scanner, and have found the quality of
the multi-pg TIF images to be very good at 300 DPI.

However, after the scanner warms up (i.e. has been in use for a half
hour or so), it seems that a solid black edge begins to appear on some
of our documents Sometimes this happens in the middle of a document,
for a couple pages, and then not on the remainder of the document, and
sometimes it happens for an entire document or series of documents.

Does anyone have a theory as to why the black lines appear at the edge.
Our other Kodak i260 has not had any problems of this sort, in fact it
has scanned nearly perfectly in its 2 1/2 month service period. So it
appears to be isolated to this one machine, which is in our remote
office so I can't troubleshoot it in person.

Any help is much appreciated.

 

[Danny]

the black is possibly the black references of the scanner hardware.
Newer ADF document imaging scanners will usually black backgrounds for
the optical units allowing the software to both Image Crop and deskew
for mixed size batches..

Looking over the literature of the capture software included with the
kodak the concept seemed like a mirror of the Kofax
VRS technoly.

also, I was curious if you look at the multipage tiff, can you tell if
there's a black border ADDING to the image or if some of the image is
getting blacked out- as well as your data...

usually with VRS this would be a sfw fix- or the rare scanner offset
via the EEPROM of the scanner..

hope that helps...

Danny