Knowledge Base Article Request

[matero]

I hope that someone can help me with this request. I
have posted here because this seems like the closest
match for my question. I know that there is a way to
send an email to Microsoft to request a knowledge base
article to be sent to my inbox. I believe that I put the
article ID number in the subject line, and the article is
automatically sent. But it has been a while since I have
done that, and I don't remember the email address to send
the request to. Can anyone help?

 

[Sue Mosher [MVP-Outlook]]

Microsoft had such a facility but did away with it a couple of years ago.

 

[Roady [MVP]]

You acn however search for a KB article (and Technet, Google, MSN, etc...)
by number from the Internet Explorer Address Bar. You'll need to modify you
registry for that. For more info see;
http://www.sparnaaij.net/otherprograms/customsearch.htm

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
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[matero]

It is a shame that Microsoft did away with that service.
It sure was handy, especially when there were various
articles that dealt with a problem. Thanks for your
replies.

 

[Diane Poremsky]

We use an event sink in an Exchange public folder to fetch the articles.
Send a blank message to (e-mail address removed) with the KB# in the subject field
and as long as your mail server doesn't reject the message, you'll have a
copy in your mailbox within minutes.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)