jesssank said:
My arrow keys and Home, PgUp, PgDn, etc keys do not work. Suggestions
Before you do any keyboard swapping or the like, you must determine if this
is a hardware or a software problem. Boot into the BIOS setup program, then
check if the arrow up/down keys work. If they don't then it's a hardware
problem - read the other posts. If they do then it's a Windows problem.
If you're not sure how to get into the BIOS setup program, read the manual
that came with the laptop. On many laptops you need to press F2 eary during
the boot phase.