Keyboard & mouse not working after restore - Help

[Guest]

Restored a previous point in Windows XP Pro. Everything seemed to go ok; told
me it restored and then rebooted normally. However now I cannot get any
keyboard or mouse to work. Have tried three different wireless mice and
keyboards, including a Microsoft unit. Also tried a wired MS mouse. KB and
mouse are recogininzed and work prior to the Welcome screen but nothing
after that. Any help appreciated.

 

[Rich Barry]

It appears to me that when you did that system restore you went back
prior to the installation of the wireless KB and Mouse XP Drivers. Do you
have a CD or Floppy that has the needed drivers and software?

 

[Guest]

no, the kb and mouse have been used for three years and the restore point was
about two weeks ago. I cannot re-install the drivers since I can't use the
mouse and KB. Also, they are properly installed as I can use them any time
prior to the welcome screen. However cannot use them if I boot into safemode
or safemode w/ command prompt. Is there any way to reverse a restore from the
Recovery Console (which I can access)?

 

[T. Waters]

No way to do that, sorry.

no, the kb and mouse have been used for three years and the restore
point was about two weeks ago. I cannot re-install the drivers since
I can't use the mouse and KB. Also, they are properly installed as I
can use them any time prior to the welcome screen. However cannot use
them if I boot into safemode or safemode w/ command prompt. Is there
any way to reverse a restore from the Recovery Console (which I can
access)?

 

[Rich Barry]

Haved you looked in the Bios for any settings that you can enable for
Mouse and Keyboard? If you have a WinXP CD
set the Cdrom as first boot device and see if the Mouse and Keyboard
allow you to do a Repair Install.
http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[Guest]

BIOS settings are OK. I guess I'll try the Repair Install. I can access the
drive if I boot from another drive in the system. Is there any way I can make
repairs or undo the restore from another boot drive?