KB947562 Vista update failure

[Bob]

Hi NG,

I have a brand new clean install of Vista Ultimate running on a machine.
Every day it tries and fails to load KB947562. It throws error
code:8024200D. Anyone know what is going wrong?

TIA,

Bob

 

[Mark L. Ferguson]

How to troubleshoot common Windows Update, Microsoft Update, and Windows
Server Update Services installation issues:
http://support.microsoft.com/kb/906602

 

[Charlie42]

I have a brand new clean install of Vista Ultimate running on a machine.
Every day it tries and fails to load KB947562. It throws error
code:8024200D. Anyone know what is going wrong?

The error code indicates a prerequisite may be missing. Have you attempted
to download and install the update manually? Even if that does not work, you
may get some more feedback on what is wrong. Keep an eye on the Event Viewer
logs as well.

Cumulative Application Compatibility Update:
http://support.microsoft.com/kb/947562

Event Viewer logs:
http://windowshelp.microsoft.com/Windows/en-US/Help/1bcadb98-7479-4fad-82dd-7f30a80dfa4f1033.mspx

Charlie42

 

[Bob]

Dear NG,

The problem was solved by going to the KB page, downloading the update,
excuting same, and then rebooting the machine. Thank you Charlie42. I
wonder WHY this works.

Cheers,

Bob

 

[Charlie42]

The problem was solved by going to the KB page, downloading the
update, excuting same, and then rebooting the machine. Thank you
Charlie42. I wonder WHY this works.

You are welcome, Bob. My guess is the full installer, which you downloaded,
included the necessary prerequisites.

Charlie42

 

[Charlie42]

I have the same problem---KB947562 update failure---but I do
not understand how it was solved. What is the "KB page"....??

Search for KB947562 at Microsoft Download Center:

http://www.microsoft.com/downloads/

Charlie42