Junk Mail controls

[m1234]

Hi,

as my computer is used for several diffrent^people or mailboxes under the
same user account, I have set up automatic filters on the inbox to copy or
move mail for ceratin destination addresses into a number of sub-folders.
This works fine.

The problem is that junk mail filters do not function consistently. I am
filtering into junk mail all mail from certain country domains, specified
domains plus the usual keyword filters. Junk mail, for the most part,
disappears from the inbox itself, but where the mail is copied into a
subfolder via a message filter, the mail is often not identified and appears
in teh subfolder. Thsi phenomenon is frequent for some mailboxes but rare
for others.

How can I prioritorise the filters so that junk mail filters are actioned
completely before the message filters start?

Thanks for some advice

 

[Steve Cochran]

Move the filters up in the list. You can click on them and move the junk
filters above those that shuttle the messages to other folders, so that
those get applied first.

steve

 

[m1234]

Hi Steve,

thanks for your suggestion. I realise I can change the order in which my
own message filters are actioned in the manner you suggest, but the problem
is that these are actioned before or coincident with the Junk Mail Options
are actioned. I need these actioned first before my own message filters.
Can this be done?

Michael

 

[Steve Cochran]

My experience has been the built-in junk mail filters operate before mine in
that some wind up in the Junk folder when they shouldn't. Unfortunately
there is zero documentation on them (as usual), so I don't know what you can
do.

We complained during the beta and the service pack beta about some of this
but I don't know what they have done. You are already using SP1, so I think
you are stuck with what you can get to work. You can play with the levels
maybe under Tools | Junk email options and see if you can get it to behave
better.

sorry not to be of more help.

steve