"invalid base 64 character"

T

Tolstoy

Recently a dialog box from Spy Sweeper popped up today that says I
have a bug on my computer.
Mostly it contains gibberish that I don't understand. I quoted one
line of it in the title of this post, "invalid base 64 character."
Lately my computer has been operating very slow, and I was wondering
if it has anything to do with this "bug" discovered by the Spy Sweeper
program.
A few days ago, I did a full reinstall of the operating system with
the recovery disk that came with the computer. It didn't make any
noticeable improvement. I have a 6 year old Toshiba Satellite.
Apologies in advance, I'm going to cut and paste the whole Spy Sweeper
message here. Is there anything I can learn from it, or just live
with the fact that my computer is getting slower:

date/time : 2007-07-27, 10:50:16, 655ms
computer name : COMPUTER
user name : ~N <admin>
registered owner : Michael
operating ~N : ~q XP ~S Pack 2 build 2600
~N language : English
~N up time : 1 minute 28 seconds
program up time : 1 minute
processor : Mobile Intel(R) Celeron(R) CPU 2.40GHz
physical memory : 12/239 MB (free/total)
free disk space : (C:) 31.21 GB
display mode : 1024x768, 16 bit
process id : $6d4
allocated memory : 23.87 MB
executable : ~A
exec. date/time : 2007-06-21 18:57
version : 3.5.1.3356
~f version : 3.0c
callstack crc : $f7963bcc, $252f0b25, $6a3677fa
exception number : 1
exception class : Exception
exception message : Invalid Base64 Character.

~R $4a4:
0056e0fa ~A LbString 127 LbDecodeBase64
0056e5e2 ~A LbString 413 TripleDESEncryptStringCBCEx
0056ed86 ~A LbClass 660 TLb3DES.DecryptString
0057642f ~A DigitalSignatures 233 DecryptWithDriveSerial
0057671d ~A DigitalSignatures 301 VerifyLocalDigitalSignature
0057b1f0 ~A DefFileIO 183 TDefFileIO.Validate
0056c8e9 ~A DefFile 507 TDefFile.LoadDefs
0056bf36 ~A DefFile 337 TDefFile.LoadMasterFile
0057a20b ~A DefFileStorage 223 TDefFileStorage.LoadMastersEx
0065f419 ~A SSEngine 281 TSSEngine.Setup
00681db2 ~A Engine 639 SetupSpyEngine
00682229 ~A Engine 751 TEngine.InitializeSpyEngine
77ef3215 RPCRT4~r NdrStubCall2
0044fc45 ~A ~f ~E
0044fcaf ~A ~f ~e77e8760d RPCRT4~r

modules:
004~Q0 ~A 3.5.1.3356 C:\~j\Webroot\Spy Sweeper
03c2~Q ztvunrar3~r C:\~j\Webroot\Spy Sweeper
0501~Q MailShld~r C:\~j\Webroot\Spy Sweeper
0ffd~Q rsaenh~r 5.1.2600.2161 C:\~I
1~Q000 pcre~r 6.1.0.0 C:\~j\Webroot\Spy Sweeper
2~Q000 xpsp2res~r 5.1.2600.2180 C:\~I
5ad6~Q vdmdbg~r 5.1.2600.2180 C:\~I
5ad7~Q uxtheme~r 6.0.2900.2180 C:\~I
5b86~Q NETAPI32~r 5.1.2600.2976 C:\~I
5d09~Q comctl32~r 5.82.2900.2982 C:\~I
5edd~Q olepro32~r 5.1.2600.2180 C:\~I
71aa~Q WS2HELP~r 5.1.2600.2180 C:\~I
71ab~Q WS2_32~r 5.1.2600.2180 C:\~I
71ad~Q wsock32~r 5.1.2600.2180 C:\~I
71b2~Q mpr~r 5.1.2600.2180 C:\~I
74ed~Q wbemsvc~r 5.1.2600.2180 C:\~I\wbem
74ef~Q wbemprox~r 5.1.2600.2180 C:\~I\wbem
7529~Q wbemcomn~r 5.1.2600.2180 C:\~I\wbem
7569~Q fastprox~r 5.1.2600.2180 C:\~I\wbem
75e9~Q SXS~r 5.1.2600.3019 C:\~I
7608~Q MSVCP60~r 6.2.3104.0 C:\~I
763b~Q comdlg32~r 6.0.2900.2180 C:\~I
767a~Q NTDSAPI~r 5.1.2600.2180 C:\~I
769c~Q userenv~r 5.1.2600.2180 C:\~I
76b4~Q winmm~r 5.1.2600.2180 C:\~I
76bf~Q PSAPI~r 5.1.2600.2180 C:\~I
76c3~Q WINTRUST~r 5.131.2600.2180 C:\~I
76c9~Q IMAGEHLP~r 5.1.2600.2180 C:\~I
76d6~Q iphlpapi~r 5.1.2600.2912 C:\~I
76f2~Q dnsapi~r 5.1.2600.2938 C:\~I
76f6~Q WLDAP32~r 5.1.2600.2180 C:\~I
76fd~Q CLBCATQ~r 2001.12.4414.308 C:\~I
7705~Q COMRes~r 2001.12.4414.258 C:\~I
7712~Q oleaut32~r 5.1.2600.2180 C:\~I
771b~Q wininet~r 6.0.2900.3121 C:\~I
773d~Q comctl32~r 6.0.2900.2982 C:\~q\WinSxS\x86_Microsoft.~q.Common-
Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03
774e~Q ole32~r 5.1.2600.2726 C:\~I
7792~Q SETUPAPI~r 5.1.2600.2180 C:\~I
77a8~Q CRYPT32~r 5.131.2600.2180 C:\~I
77b2~Q MSASN1~r 5.1.2600.2180 C:\~I
77c~Q0 version~r 5.1.2600.2180 C:\~I
77c1~Q msvcrt~r 7.0.2600.2180 C:\~I
77dd~Q ADVAPI32~r 5.1.2600.2180 C:\~I
77e7~Q RPCRT4~r 5.1.2600.2180 C:\~I
77f1~Q GDI32~r 5.1.2600.3099 C:\~I
77f6~Q SHLWAPI~r 6.0.2900.3121 C:\~I
77fe~Q Secur32~r 5.1.2600.2180 C:\~I
7c8~Q0 ~H 5.1.2600.3119 C:\~I
7c9~Q0 ~i 5.1.2600.2180 C:\~I
7c9c~Q shell32~r 6.0.2900.3051 C:\~I
7e0c~Q ztvcabinet~r 5.0.2147.1 C:\~j\Webroot\Spy Sweeper
7e41~Q USER32~r 5.1.2600.3099 C:\~I

processes:
000 Idle
004 ~N ~P
20c smss.exe ~P C:\~I
254 csrss.exe ~P C:\~I
26c ~T.exe high C:\~I
298 ~Ss.exe ~P C:\~I
2a4 lsass.exe ~P C:\~I
340 svchost.exe ~P C:\~I
384 svchost.exe ~P C:\~I
3a8 svchost.exe ~P C:\~I
3d8 svchost.exe ~P C:\~I
41c svchost.exe ~P C:\~I
50c spoolsv.exe ~P C:\~I
59c Explorer.EXE ~P C:\~q
5b8 avgamsvr.exe ~P C:\PROGRA~1\Grisoft\AVG7
5c4 avgupsvc.exe ~P C:\PROGRA~1\Grisoft\AVG7
5e4 avgemc.exe ~P C:\PROGRA~1\Grisoft\AVG7
624 DVDRAMSV.exe ~P C:\~I
6b0 SMAgent.exe ~P C:\~j\Analog Devices\SoundMAX
6d4 ~A ~P C:\~j\Webroot\Spy Sweeper
784 00THotkey.exe ~P C:\~I
794 igfxtray.exe ~P C:\~I
79c hkcmd.exe ~P C:\~I
7b4 AGRSMMSG.exe ~P C:\~q
7bc PmProxy.exe ~P C:\~j\Analog Devices\SoundMAX
7c8 Apoint.exe ~P C:\~j\Apoint2K
098 TouchED.Exe ~P C:\~j\TOSHIBA\TouchED
0a0 TFNF5.exe ~P C:\~I
0ac TPWRTRAY.EXE ~P C:\~I
0a8 NDSTray.exe ~P C:\~j\TOSHIBA\ConfigFree
0c0 ezSP_Px.exe ~P C:\~I
0d4 Apntex.exe ~P C:\~j\Apoint2K
0fc pinger.exe ~P C:\toshiba\ivp\ism
110 avgcc.exe ~P C:\PROGRA~1\Grisoft\AVG7
154 SpySweeperUI.exe ~P C:\~j\Webroot\Spy Sweeper
164 msmsgs.exe ~P C:\~j\Messenger
348 NkvMon.exe ~P C:\~j\Nikon\NkView6
40c RaConfig2500.exe ~P C:\~j\RALINK\RT2500 Wireless LAN Card\Installer
\WINXP
2c4 RAMASST.exe ~P C:\~I
6c4 avgw.exe ~P C:\PROGRA~1\Grisoft\AVG7
8a0 svchost.exe ~P C:\~I
970 alg.exe ~P C:\~I
9dc wmiprvse.exe ~P C:\~I\wbem

cpu registers:
eax = 00cd4ab0
ebx = 00468410
ecx = 00cd4ab0
edx = 0056e0ff
esi = 0469f544
edi = 0469f514
eip = 0056e0ff
esp = 0469eb4c
ebp = 0469ec28

stack dump:
0469eb4c ff e0 56 00 de fa ed 0e - 01 00 00 00 07 00 00
00 ..V.............
0469eb5c 60 eb 69 04 ff e0 56 00 - b0 4a cd 00 10 84 46 00
`.i...V..J....F.
0469eb6c 44 f5 69 04 14 f5 69 04 - 28 ec 69 04 7c eb 69 04 D.i...i.
(.i.|.i.
0469eb7c 10 84 46 00 c8 eb 69 04 - 00 10 10 00 b9 9a 80
7c ..F...i........|
0469eb8c f8 8b 3d 00 00 00 3e 00 - 10 ec 69 04 00 00 00
00 ..=...>...i.....
0469eb9c a4 58 fe a3 8c eb 69 04 - 0d 95 74 8f 70 ec 69
04 .X....i...t.p.i.
0469ebac a8 9a 83 7c c0 9a 80 7c - ff ff ff ff b9 9a 80
7c ...|...|.......|
0469ebbc 69 9a 80 7c ff ff 01 00 - 00 00 b9 71 9c e0 9a d2
i..|.......q....
0469ebcc 51 43 8b c5 b6 1e e0 54 - 78 28 04 00 00 00 0c 00
QC.....Tx(......
0469ebdc 00 00 53 00 53 00 4d 00 - 53 00 54 00 00 00 03
66 ..S.S.M.S.T....f
0469ebec 00 00 a8 00 00 00 10 00 - 00 00 3d 1a 93 48 26
bb ..........=..H

Thanks in advance for any help.
 
A

Allan

Tolstoy said:
Recently a dialog box from Spy Sweeper popped up today that says I
have a bug on my computer.
Mostly it contains gibberish that I don't understand. I quoted one
line of it in the title of this post, "invalid base 64 character."
Lately my computer has been operating very slow, and I was wondering
if it has anything to do with this "bug" discovered by the Spy Sweeper
program.
A few days ago, I did a full reinstall of the operating system with
the recovery disk that came with the computer. It didn't make any
noticeable improvement. I have a 6 year old Toshiba Satellite.
Apologies in advance, I'm going to cut and paste the whole Spy Sweeper
message here. Is there anything I can learn from it, or just live
with the fact that my computer is getting slower:

date/time : 2007-07-27, 10:50:16, 655ms
computer name : COMPUTER
user name : ~N <admin>
registered owner : Michael
operating ~N : ~q XP ~S Pack 2 build 2600
~N language : English
~N up time : 1 minute 28 seconds
program up time : 1 minute
processor : Mobile Intel(R) Celeron(R) CPU 2.40GHz
physical memory : 12/239 MB (free/total)
free disk space : (C:) 31.21 GB
display mode : 1024x768, 16 bit
process id : $6d4
allocated memory : 23.87 MB
executable : ~A
exec. date/time : 2007-06-21 18:57
version : 3.5.1.3356
~f version : 3.0c
callstack crc : $f7963bcc, $252f0b25, $6a3677fa
exception number : 1
exception class : Exception
exception message : Invalid Base64 Character.

~R $4a4:
0056e0fa ~A LbString 127 LbDecodeBase64
0056e5e2 ~A LbString 413 TripleDESEncryptStringCBCEx
0056ed86 ~A LbClass 660 TLb3DES.DecryptString
0057642f ~A DigitalSignatures 233 DecryptWithDriveSerial
0057671d ~A DigitalSignatures 301 VerifyLocalDigitalSignature
0057b1f0 ~A DefFileIO 183 TDefFileIO.Validate
0056c8e9 ~A DefFile 507 TDefFile.LoadDefs
0056bf36 ~A DefFile 337 TDefFile.LoadMasterFile
0057a20b ~A DefFileStorage 223 TDefFileStorage.LoadMastersEx
0065f419 ~A SSEngine 281 TSSEngine.Setup
00681db2 ~A Engine 639 SetupSpyEngine
00682229 ~A Engine 751 TEngine.InitializeSpyEngine
77ef3215 RPCRT4~r NdrStubCall2
0044fc45 ~A ~f ~E
0044fcaf ~A ~f ~e
77e8760d RPCRT4~r

modules:
004~Q0 ~A 3.5.1.3356 C:\~j\Webroot\Spy Sweeper
03c2~Q ztvunrar3~r C:\~j\Webroot\Spy Sweeper
0501~Q MailShld~r C:\~j\Webroot\Spy Sweeper
0ffd~Q rsaenh~r 5.1.2600.2161 C:\~I
1~Q000 pcre~r 6.1.0.0 C:\~j\Webroot\Spy Sweeper
2~Q000 xpsp2res~r 5.1.2600.2180 C:\~I
5ad6~Q vdmdbg~r 5.1.2600.2180 C:\~I
5ad7~Q uxtheme~r 6.0.2900.2180 C:\~I
5b86~Q NETAPI32~r 5.1.2600.2976 C:\~I
5d09~Q comctl32~r 5.82.2900.2982 C:\~I
5edd~Q olepro32~r 5.1.2600.2180 C:\~I
71aa~Q WS2HELP~r 5.1.2600.2180 C:\~I
71ab~Q WS2_32~r 5.1.2600.2180 C:\~I
71ad~Q wsock32~r 5.1.2600.2180 C:\~I
71b2~Q mpr~r 5.1.2600.2180 C:\~I
74ed~Q wbemsvc~r 5.1.2600.2180 C:\~I\wbem
74ef~Q wbemprox~r 5.1.2600.2180 C:\~I\wbem
7529~Q wbemcomn~r 5.1.2600.2180 C:\~I\wbem
7569~Q fastprox~r 5.1.2600.2180 C:\~I\wbem
75e9~Q SXS~r 5.1.2600.3019 C:\~I
7608~Q MSVCP60~r 6.2.3104.0 C:\~I
763b~Q comdlg32~r 6.0.2900.2180 C:\~I
767a~Q NTDSAPI~r 5.1.2600.2180 C:\~I
769c~Q userenv~r 5.1.2600.2180 C:\~I
76b4~Q winmm~r 5.1.2600.2180 C:\~I
76bf~Q PSAPI~r 5.1.2600.2180 C:\~I
76c3~Q WINTRUST~r 5.131.2600.2180 C:\~I
76c9~Q IMAGEHLP~r 5.1.2600.2180 C:\~I
76d6~Q iphlpapi~r 5.1.2600.2912 C:\~I
76f2~Q dnsapi~r 5.1.2600.2938 C:\~I
76f6~Q WLDAP32~r 5.1.2600.2180 C:\~I
76fd~Q CLBCATQ~r 2001.12.4414.308 C:\~I
7705~Q COMRes~r 2001.12.4414.258 C:\~I
7712~Q oleaut32~r 5.1.2600.2180 C:\~I
771b~Q wininet~r 6.0.2900.3121 C:\~I
773d~Q comctl32~r 6.0.2900.2982 C:\~q\WinSxS\x86_Microsoft.~q.Common-
Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03
774e~Q ole32~r 5.1.2600.2726 C:\~I
7792~Q SETUPAPI~r 5.1.2600.2180 C:\~I
77a8~Q CRYPT32~r 5.131.2600.2180 C:\~I
77b2~Q MSASN1~r 5.1.2600.2180 C:\~I
77c~Q0 version~r 5.1.2600.2180 C:\~I
77c1~Q msvcrt~r 7.0.2600.2180 C:\~I
77dd~Q ADVAPI32~r 5.1.2600.2180 C:\~I
77e7~Q RPCRT4~r 5.1.2600.2180 C:\~I
77f1~Q GDI32~r 5.1.2600.3099 C:\~I
77f6~Q SHLWAPI~r 6.0.2900.3121 C:\~I
77fe~Q Secur32~r 5.1.2600.2180 C:\~I
7c8~Q0 ~H 5.1.2600.3119 C:\~I
7c9~Q0 ~i 5.1.2600.2180 C:\~I
7c9c~Q shell32~r 6.0.2900.3051 C:\~I
7e0c~Q ztvcabinet~r 5.0.2147.1 C:\~j\Webroot\Spy Sweeper
7e41~Q USER32~r 5.1.2600.3099 C:\~I

processes:
000 Idle
004 ~N ~P
20c smss.exe ~P C:\~I
254 csrss.exe ~P C:\~I
26c ~T.exe high C:\~I
298 ~Ss.exe ~P C:\~I
2a4 lsass.exe ~P C:\~I
340 svchost.exe ~P C:\~I
384 svchost.exe ~P C:\~I
3a8 svchost.exe ~P C:\~I
3d8 svchost.exe ~P C:\~I
41c svchost.exe ~P C:\~I
50c spoolsv.exe ~P C:\~I
59c Explorer.EXE ~P C:\~q
5b8 avgamsvr.exe ~P C:\PROGRA~1\Grisoft\AVG7
5c4 avgupsvc.exe ~P C:\PROGRA~1\Grisoft\AVG7
5e4 avgemc.exe ~P C:\PROGRA~1\Grisoft\AVG7
624 DVDRAMSV.exe ~P C:\~I
6b0 SMAgent.exe ~P C:\~j\Analog Devices\SoundMAX
6d4 ~A ~P C:\~j\Webroot\Spy Sweeper
784 00THotkey.exe ~P C:\~I
794 igfxtray.exe ~P C:\~I
79c hkcmd.exe ~P C:\~I
7b4 AGRSMMSG.exe ~P C:\~q
7bc PmProxy.exe ~P C:\~j\Analog Devices\SoundMAX
7c8 Apoint.exe ~P C:\~j\Apoint2K
098 TouchED.Exe ~P C:\~j\TOSHIBA\TouchED
0a0 TFNF5.exe ~P C:\~I
0ac TPWRTRAY.EXE ~P C:\~I
0a8 NDSTray.exe ~P C:\~j\TOSHIBA\ConfigFree
0c0 ezSP_Px.exe ~P C:\~I
0d4 Apntex.exe ~P C:\~j\Apoint2K
0fc pinger.exe ~P C:\toshiba\ivp\ism
110 avgcc.exe ~P C:\PROGRA~1\Grisoft\AVG7
154 SpySweeperUI.exe ~P C:\~j\Webroot\Spy Sweeper
164 msmsgs.exe ~P C:\~j\Messenger
348 NkvMon.exe ~P C:\~j\Nikon\NkView6
40c RaConfig2500.exe ~P C:\~j\RALINK\RT2500 Wireless LAN Card\Installer
\WINXP
2c4 RAMASST.exe ~P C:\~I
6c4 avgw.exe ~P C:\PROGRA~1\Grisoft\AVG7
8a0 svchost.exe ~P C:\~I
970 alg.exe ~P C:\~I
9dc wmiprvse.exe ~P C:\~I\wbem

cpu registers:
eax = 00cd4ab0
ebx = 00468410
ecx = 00cd4ab0
edx = 0056e0ff
esi = 0469f544
edi = 0469f514
eip = 0056e0ff
esp = 0469eb4c
ebp = 0469ec28

stack dump:
0469eb4c ff e0 56 00 de fa ed 0e - 01 00 00 00 07 00 00
00 ..V.............
0469eb5c 60 eb 69 04 ff e0 56 00 - b0 4a cd 00 10 84 46 00
`.i...V..J....F.
0469eb6c 44 f5 69 04 14 f5 69 04 - 28 ec 69 04 7c eb 69 04 D.i...i.
(.i.|.i.
0469eb7c 10 84 46 00 c8 eb 69 04 - 00 10 10 00 b9 9a 80
7c ..F...i........|
0469eb8c f8 8b 3d 00 00 00 3e 00 - 10 ec 69 04 00 00 00
00 ..=...>...i.....
0469eb9c a4 58 fe a3 8c eb 69 04 - 0d 95 74 8f 70 ec 69
04 .X....i...t.p.i.
0469ebac a8 9a 83 7c c0 9a 80 7c - ff ff ff ff b9 9a 80
7c ...|...|.......|
0469ebbc 69 9a 80 7c ff ff 01 00 - 00 00 b9 71 9c e0 9a d2
i..|.......q....
0469ebcc 51 43 8b c5 b6 1e e0 54 - 78 28 04 00 00 00 0c 00
QC.....Tx(......
0469ebdc 00 00 53 00 53 00 4d 00 - 53 00 54 00 00 00 03
66 ..S.S.M.S.T....f
0469ebec 00 00 a8 00 00 00 10 00 - 00 00 3d 1a 93 48 26
bb ..........=..H

Thanks in advance for any help.
You should post this in a Webroot forum ; you did not say if the error came
during memory resident operation or from a system scan. Maybe you should try
another antispyware program such as AVG Anti-spyware (formerly Ewido) or
Spybot S&D . This looks like a Webroot program error to me.
 
T

Tolstoy

You should post this in a Webroot forum ; you did not say if the error came
during memory resident operation or from a system scan. Maybe you should try
another antispyware program such as AVG Anti-spyware (formerly Ewido) or
Spybot S&D . This looks like a Webroot program error to me.- Hide quoted text -

- Show quoted text -

thanks for the response.
 

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