INTERNET EXPLORER WEIRD PROBLEM

G

Guest

HAVE WINDOWS XP SP2 WITH INTERNET EXPLORER AND SYMATEC ANTIVIRUS. WHEN YOU
ENTER AN ADDRESS LIKE GOOGLE, PAGE LOADS, BUT YOU CAN'T TYPE ANYTHING IN THE
GOOGLE SEARCH BOX. THIS APPLIES TO ANY SITE THAT REQUIRES TEXT ENTRY. YOU CAN
MOUSE CLICK ON PAGE BUT DO NO TEXT ENTRY.

I ALSO NOTICED THAT IN OUTLOOK EXPRESS, CANT ENTER IN MESSAGE FIELD EITHER.

TRYED UNINSTALLING VIRUS SOFTWARE BUT NOTHING.

ANY SUGGESTIONS.
 
F

Frank Saunders, MS-MVP IE/OE

ROBERT said:
HAVE WINDOWS XP SP2 WITH INTERNET EXPLORER AND SYMATEC ANTIVIRUS.
WHEN YOU ENTER AN ADDRESS LIKE GOOGLE, PAGE LOADS, BUT YOU CAN'T TYPE
ANYTHING IN THE GOOGLE SEARCH BOX. THIS APPLIES TO ANY SITE THAT
REQUIRES TEXT ENTRY. YOU CAN MOUSE CLICK ON PAGE BUT DO NO TEXT ENTRY.

I ALSO NOTICED THAT IN OUTLOOK EXPRESS, CANT ENTER IN MESSAGE FIELD
EITHER.

TRYED UNINSTALLING VIRUS SOFTWARE BUT NOTHING.

ANY SUGGESTIONS.

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
G

Guest

I KNOW A FAIR BIT ABOUT SPYWHERE AND HAVE RUN SPYBOT WITH NO LUCK. BY THE
WAY, FIREFOX BROWER WORKS FINE BUT I WANT TO USE INTERNET EXPLORER AND
OUTLOOK EXPRESS.
 
F

Frank Saunders, MS-MVP, IE/OE

ROBERT said:
I KNOW A FAIR BIT ABOUT SPYWHERE AND HAVE RUN SPYBOT WITH NO LUCK. BY
THE WAY, FIREFOX BROWER WORKS FINE BUT I WANT TO USE INTERNET
EXPLORER AND OUTLOOK EXPRESS.

As I said in my post, Spybot won't catch everything. Please do not use all
caps.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 

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