internet explorer problem

[Guest]

Hello,
I have Internet Explorer version:
6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
Now whenever I launch Internet Explorer. The Memory Usage of ieexplorer.exe
increases to 31000K and raises an error - Microsoft Visual C++ Runtime Library

Runtime error : cannot start the thread.

also application error is displayed - the exception unknown software
exception (0x4000015) occured in the application at location 0x0a5a380c.

Click OK to terminate the program
Click on CANCEL to DEBUG the program

If click on OK the Internet Explorer closes.

which in turn affects the virtual memory and message of low virtual memory
is displayed.

I tried to increase the virtual memory but of no use.

How can solve this problem or repair the Internet Explorer, or download and
reinstall the above mentioned version of Internet Explorer.

Thank you

 

[Don Varnau]

Hi,

Another program (possibly malware) is probably interfering with IE. From
Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." Does that allow IE to work? Using SP2, "Manage add-ons"
will do the same.

The offender may simply be a BHO (Browser Helper Object.) BHO Demon 2.0 from
http://www.definitivesolutions.com/bhodemon.htm will allow you to easily
disable suspicious or unknown BHOs.

This is occasionally caused caused by the CommonName parasite.
See: http://www.doxdesk.com/parasite/CommonName.html Do you have CommonName
or CN in add/remove programs?

Or this could be caused by another parasite. Try CWShredder, Ad-aware and
Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Be patient. It's a busy forum.

HijackThis logs are also analyzed at these (and other) forums. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php


Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, toolbars,
security, anti-virus, etc. Take a look at any program that might be
interacting with IE. You may have to reinstall, or not reinstall, a program.

Another possibility:
From Internet Options> Advanced, if you have Sun Java and microsoft VM
(virtual machine) uncheck Sun Java.
More information on Java and Microsoft VM issues at
http://javatester.org/
http://www.mvps.org/inetexplorer/answers_9.htm

The "clean boot" troubleshooting method may help you find the program that's
causing this.
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Hope this helps,
Don
[MS MVP IE/OE]


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