Internet Explorer keeps crashing!

[Rich]

I've recently started experiencing a problem with
internet explorer crashing repeatedly. Sometimes I'll
enjoy a reasonable time i.e. 15-20 mins while other times
only seconds before it crashes. I've followed advice
given to others in this forum and applied all the spyware
fixes, I've reinstalled windowsXP, even uninstalled and
reinstalled my office XP, all to no avail. I'm at a
complete loss!
Any help will be very much appreciated.
Rich

 

[Smile Extender]

So you have scanned for spyware? Did you find any? Sometime when you find
malware, Ad-Aware or spybot cannot remove them completely. You might need
special remover for certain spyware. There is also drwatson.exe, which can
catch program failures. Maybe you could start it see if drwatson.log
contains any useful information. Another thing to try is get Process
Explorer from www.sysinternals.com. When you have explorer.exe running, use
PE to display what dll files explorer is using. Then use Google to search
information from any suspicious dll names. Also locate folder for each dll
and check file's version information from file properties. Almost "good"
dll's have version information, so be suspicious about files without version
information.

 

[Rich]

Thank you but that doesn't seem to have identified
anything out of the ordinary.

 

[PA Bear]

Use the steps found here about HijackThis and post your files to the
recommended forum:

http://mvps.org/winhelp2002/unwanted.htm
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

 

[Robert Aldwinckle]

I've reinstalled windowsXP
....

There is also drwatson.exe, which can catch program failures.
Maybe you could start it see if drwatson.log contains any useful information.

Right idea but wrong program and wrong diagnostic for the implied OS.
That program is for debugging 16-bit apps.

drwtsn32.exe is the NTx tool which appends crash info to drwtsn32.log. It also creates summary entries in the Event Viewer but
that is essentially
the same information that users could get by using the Error Reporting
Tool's <click here> link to get at the Error Signature. The latter diagnostic
can be common to all OS.

<title>276550 - Description and Availability of Internet Explorer Error Reporting Tool</title>


The benefit of the dump in drwtsn32.log is that you could additionally
get clues about the callers. Search my posts for reference to
"Stack Back Trace" for more info about how to use that diagnostic.


FYI

Robert Aldwinckle