Internet Explorer has encountered a problem and needs to close down.

[Ken H.]

IE6 error message when accessing certain
websites. "Internet Explorer has encountered a problem
and needs to close. We are sorry for the inconvenience.
If I ignore the message, IE6 stays up, If I respond, I
have to restart Explorer



Error signature as follows:
AppName: iexplore.exe AppVer: 6.0.2800.1106
ModName: dojjisgs.dll ModVer: 1.0.0.1 Offset:
0000364a

Any ideas?

 

[Rob Parsons]

The problem seems to be with the program dojjisgs.dll that was in your error
message. A search on Google about this file returned nothing. A search on my
computer returned nothing so this is not a standard IE file..

It is probably a file that is used by one of your toolbars. You can test
this by disabling your IE Toolbars. In the Internet Options Control Panel
select the Advanced tab. There you will find an option to 'Disable Third
Party Browser Helpers'. Check-it and restart IE.

Even if this does fix your problem you should install some anti-spy software
(its freeware any way) such as spybot - Search&Destroy. You can find out how
to obtain such software from other threads in this forum.