internet explorer completely stopped working

A

alex_o_man

I have spent many hours looking for a solution to this problem, but
still have found none and hope that you can help here (I apologize if
this is the wrong place to post this.)

My problem is that, one time I was using MLB Gameday with internet
explorer because it seemed to be the only browser that didn't get any
"flash errors" when I used it, but one time, it did get one of the
errors, and after that time, probably about a month ago, internet
explorer has not worked at all. When I open it up, in just says that
"Internet explorer has stopped working correctly, windows is searching
for a solution to the problem" but it never finds one, hence I am
stuck without and use to the program.
Normally I wouldn't care, since I mainly use MSN and Firefox, but I
also use Google Earth a lot and the browser in that is no longer
working (I assume that it works with IE).
Is there anthing that I can do or anyone else who has encountered this
problem?
Thanks in advance.
 
A

Andre Da Costa[ActiveWin]

Have you tried
resetting Internet Explorer settings to see if it corrects the problem?
Click Start > type Internet Options > click it > go the Advanced (tab) >
under 'Reset Internet Explorer settings > click 'Reset'
 
G

Guest

Try launching Internet Explorer in safe-mode to see if it opens. Click on
Start, All Programs, Accessories, System Tools, and then click on Internet
Explorer (No Add-ons).

If Internet Explorer launches, try disabling the Adobe Flash add-on. To do
this in Internet Explorer, click on Tools, Manage Add-ons, and then click on
Enable or Disable Add-ons. In the "Show" drop-down, select "Add-ons that have
been used by Internet Explorer". From the list of Add-ons, select "Shockwave
Flash Object" and under "Settings" select the Disable option, and then click
the OK button. Close Internet Explorer and try to launch it normally to see
if this resolves the crash.

If disabling the Adobe Flash Add-on resolves the issue, you can uninstall
Adobe Flash and re-install it. To do this, click on Start, and then click
Control Panel. On the left hand task pane, ensure that "Control Panel Home"
is the selected view. You will now see several options. Under "Programs"
(green text), select "Uninstall a program". Look to see if "Adobe Flash
Player Active-X" is listed. If it is, select it and click on the "Uninstall"
button, and then follow the on-screen instructions. To re-install Flash, open
up Internet Explorer and navigate to
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BIOW.

If Internet Explorer can not launch in safe mode, try running Windows
Resource Protection verification to see if there are corrupt files on the
system. To do this, click on Start, All Programs, Accessories, and then right
click on Command Prompt and click on "Run as administrator". If User Account
Control prompts you for consent, provide the appropriate credentials or
consent. With the Command Prompt window open, type the following command and
then hit Enter on your keyboard:

SFC.EXE /SCANNOW

Windows Resource Protection will verify all system files and if there is
corruption Wndows will try to repair the files.

Also, to assist further, could you please post the crash analysis
information? You can find this by looking in Problem Reports and Solutions.
To open this, click on Start, Control Panel, and type "solutions" into the
search field. Cliick on "Problem Reports and Solutions" in the search
results. In the task pane of the "Problem Reports and Solutions" window,
click on "View problem history". Double click on one of the Internet Explorer
entries listed and copy and paste the information that is displayed into a
reply to this newsgroup post.

I hope that this information helps you resolve the issue, and have yourself
a great day.

--
Regards,
Kristan M. Kenney
Microsoft MVP [Windows - Shell/User]

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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