Internet Explorer cannot display the webpage

[drybones]

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to myself and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, " Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to writing
this Post.

Please advise.

thanks
drybones

 

[Guest]

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to myself and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, " Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to writing
this Post.

Please advise.

thanks
drybones

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media to
accomplish this operation.
HTH.
nass

 

[drybones]

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, " Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to writing
this Post.

Please advise.

thanks
drybones

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media to
accomplish this operation.
HTH.
nass

Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how >
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security 14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

 

[Guest]

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, " Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to writing
this Post.

Please advise.

thanks
drybones

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media to
accomplish this operation.
HTH.
nass

Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how >
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security 14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before losing the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass

 

[drybones]

:

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, " Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to
writing
this Post.

Please advise.

thanks
drybones



Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media to
accomplish this operation.
HTH.
nass

Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how >
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security 14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before losing the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass

Completed all the above except,

Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.

Not able to connect to internet.

Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning and
they run a check on the Modem as well.

As noted in my original post I did do a "restore" to last Thursday with no
results.

drybones

 

[Guest]

:

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, " Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to
writing
this Post.

Please advise.

thanks
drybones



Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media to
accomplish this operation.
HTH.
nass
----
www.nasstec.co.uk


Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how >
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security 14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before losing the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass

Completed all the above except,

Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.

Not able to connect to internet.

Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning and
they run a check on the Modem as well.

As noted in my original post I did do a "restore" to last Thursday with no
results.

drybones

Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there is no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer then Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs) then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then reinstall?.
HTH.
nass

 

[drybones]

:




:

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, "
Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did
not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to
writing
this Post.

Please advise.

thanks
drybones



Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if
your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background
programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media
to
accomplish this operation.
HTH.
nass
----
www.nasstec.co.uk


Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how

clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security
14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before losing
the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass

Completed all the above except,

Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.

Not able to connect to internet.

Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning
and
they run a check on the Modem as well.

As noted in my original post I did do a "restore" to last Thursday with
no
results.

drybones

Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there is
no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass

Nass,

When on the phone to Charter we did all the above you suggested and in "Safe
Mode" I did connect to the internet by clicking on My Computer then in the
address line I typed www.yahoo.com and got there with no problems.

That was where Charter said they could not assist any further and I sent my
original post.

drybones

 

[drybones]

:




:

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, "
Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did
not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to
writing
this Post.

Please advise.

thanks
drybones



Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if
your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background
programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media
to
accomplish this operation.
HTH.
nass
----
www.nasstec.co.uk


Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how

clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security
14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before losing
the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass

Completed all the above except,

Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.

Not able to connect to internet.

Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning
and
they run a check on the Modem as well.

As noted in my original post I did do a "restore" to last Thursday with
no
results.

drybones

Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there is
no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass

regsvr32 Msjava.dll LOADLIBRARY FAILED-The specified module could not be
found
Rest succeeded.

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Yes to the above.

Still no connection. <sigh>

drybones

 

[Guest]

:




:

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, "
Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows did
not
detect any problems with your internet connection.

This just started this early morning after start up of the machine.

Have installed nothing new and did a System Restore just prior to
writing
this Post.

Please advise.

thanks
drybones



Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see if
your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background
programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation media
to
accomplish this operation.
HTH.
nass
----
www.nasstec.co.uk


Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on how

clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make sure
nothing
checked there and click [OK] to close the LAN settings properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all
non
Verified Add-Ons (You should Renable them later one-by-one and see
the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security
14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before losing
the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass
----
www.nasstec.co.uk

Completed all the above except,

Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.

Not able to connect to internet.

Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning
and
they run a check on the Modem as well.

As noted in my original post I did do a "restore" to last Thursday with
no
results.

drybones

Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there is
no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass

Nass,

When on the phone to Charter we did all the above you suggested and in "Safe
Mode" I did connect to the internet by clicking on My Computer then in the
address line I typed www.yahoo.com and got there with no problems.

That was where Charter said they could not assist any further and I sent my
original post.

drybones

Okay Drybones, what error message you get when you double click the Internet
Explorer Icon on the Desktop, is it Cannot display webpage or something else.

Did you checked your DNS settings, by going to the Control panel and:
Network and Internet Connections >> Double
click Network Connections >> Right click on the LAN connection, select
properties, then click on General Tab highlight the TCP/IP internet Protocol
, click on properties button.
On the TCP/IP properties make sure the IP you get is assigned Auto and the
DNS also Auto unless specified by Charter.
Click on Advanced Button at the Bottom,on the Advanced TCP/IP settings make
sure theses settings match:
IP Settings | DNS | WINS | Options

Click on IP Settings Tab:
IP Address | Subnet mask
DHCP Enabled

Default Gateway


[ ] Automatic metric <-Check this box.

= Click on DNS Tab:
DNS Server addresses, in order of use:
[ Empty here ]

(*) Append primary and connection specific DNS suffixes
[ √ ] Append parent suffixes of the primary DNS suffix


[ √ ] Register this connection's addresses in DNS

= Click on WINS Tab:
WINS addresses, in order of use:
[ Empty here ]

[ √ ] Enable LMHOST lookup

NetBIOS ssetting:
(*) Default:
Use NetBIOS settings from the DHCP server...etc.

Click [OK] to close and confirm your settings.
Reboot your machine and see if you can use the IE to access the internet.
If you still cannot access the internet, please send the Ipconfig /all
output in your next post.
HTH.
nass

 

[drybones]

:




:




:

Running Win XP Media 2005 with SP2 with automatic updates.

Outlook Express is working just fine. Tried to send an e-mail to
myself
and
it works as does this newserver.

Tried several of my Favorite web sites and still get the, "
Internet
Explorer cannot display the webpage " and when I utilize the
"Diagnose Connection Problems" the response is that, "Windows
did
not
detect any problems with your internet connection.

This just started this early morning after start up of the
machine.

Have installed nothing new and did a System Restore just prior
to
writing
this Post.

Please advise.

thanks
drybones



Go through these cleaning steps to see or get a clear opinion on
how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections

Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make
sure
nothing
checked there and click [OK] to close the LAN settings
properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck
this
box.
[ ] Disable script Debugging (internet Explorer) <= check this
box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable
all
non
Verified Add-Ons (You should Renable them later one-by-one and
see
the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256


Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your Machine and try the Browser, does it help?.
or you can use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Execute and t will prompt you to restart, please do so. and see
if
your
issue or part of it will resolve.

=How to perform a clean boot procedure to prevent background
programs
from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796

Run Disk Cleanup and Defrag in Safe Mode.
Open a run command and type in:
sfc /scannow click [OK] you may need your XP CD installation
media
to
accomplish this operation.
HTH.
nass
----
www.nasstec.co.uk


Nass,

Completed the below items with no luck.

Go through these cleaning steps to see or get a clear opinion on
how

clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections

Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.

Click Connection Tab, then click on LAN settings button, make
sure
nothing
checked there and click [OK] to close the LAN settings
properties.
Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck
this
box.
[ ] Disable script Debugging (internet Explorer) <= check this
box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable
all
non
Verified Add-Ons (You should Renable them later one-by-one and
see
the
culprit and update it or remove it.

Obviously unable to connect to internet to try your other
suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet
Security
14"
with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi Drybones,

Try this, it does not need you to be connected to the internet.
= Open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you will be able to connect.
Does this happened recently, if it did try to restore to before
losing
the
internet explorer access to the internet.
Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.
How do you connect to the internet, with Modem/Router?.
HTH.
Let us know.
Regards,
nass
----
www.nasstec.co.uk

Completed all the above except,

Open the run command and type in:
iexplore /rereg click [OK] and wait for it to repair the IE.

Not able to connect to internet.

Have a direct connect to the Cable modem and it is working as Outlook
Express is working. Also contacted Charter people earlier this morning
and
they run a check on the Modem as well.

As noted in my original post I did do a "restore" to last Thursday
with
no
results.

drybones


Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there
is
no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it
transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass

Nass,

When on the phone to Charter we did all the above you suggested and in
"Safe
Mode" I did connect to the internet by clicking on My Computer then in
the
address line I typed www.yahoo.com and got there with no problems.

That was where Charter said they could not assist any further and I sent
my
original post.

drybones

Okay Drybones, what error message you get when you double click the
Internet
Explorer Icon on the Desktop, is it Cannot display webpage or something
else.

Did you checked your DNS settings, by going to the Control panel and:
Network and Internet Connections >> Double
click Network Connections >> Right click on the LAN connection, select
properties, then click on General Tab highlight the TCP/IP internet
Protocol
, click on properties button.
On the TCP/IP properties make sure the IP you get is assigned Auto and the
DNS also Auto unless specified by Charter.
Click on Advanced Button at the Bottom,on the Advanced TCP/IP settings
make
sure theses settings match:
IP Settings | DNS | WINS | Options

Click on IP Settings Tab:
IP Address | Subnet mask
DHCP Enabled

Default Gateway


[ ] Automatic metric <-Check this box.

= Click on DNS Tab:
DNS Server addresses, in order of use:
[ Empty here ]

(*) Append primary and connection specific DNS suffixes
[ ? ] Append parent suffixes of the primary DNS suffix


[ ? ] Register this connection's addresses in DNS

= Click on WINS Tab:
WINS addresses, in order of use:
[ Empty here ]

[ ? ] Enable LMHOST lookup

NetBIOS ssetting:
(*) Default:
Use NetBIOS settings from the DHCP server...etc.

Click [OK] to close and confirm your settings.
Reboot your machine and see if you can use the IE to access the internet.
If you still cannot access the internet, please send the Ipconfig /all
output in your next post.
HTH.
nass

Nass,

Did the Ipconfig /all and a extremely QUICK window opens then closes
immediately.

Thanks for your assist so far.

drybones

 

[Guest]

drybones


Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure there
is
no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40 secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it
transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass

Try with Clean Boot and see if the Connection will work.
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
If the clean boot didn't help, my advice take the machine to your local
Repair shop to be checked.
HTH.
nass

 

[WTC]

Obviously unable to connect to internet to try your other suggestions.

Ran another Virus check with "Trend Micro PC-cillin Internet Security
14" with no virus's reported.

Ran Windows Disk Cleanup.

Defragmented all partitions with Diskeeper 10 Pro.

Still unable to get IE & to display any web pages.

Drybones

Hi drybones,

Check the Trend Micro Internet Security firewall rules and ensure you
do not have iexplorer.exe (Internet Explorer) blocked from accessing
the Internet

 

[drybones]

drybones


Troubleshoot internet connection:
http://support.microsoft.com/kb/936211

Uninstall/Repair IE6:
http://support.microsoft.com/kb/293907

= Click Start >> Control Panel>>Network and Internet Connections >>
Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Click Connection Tab then click LAN settings Button andmake sure
there
is
no
proxy setting check box is checked, uncheck all there.

Then click on Advanced tab and scroll down to under the Browsing
Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this
box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Click [OK] to apply your changes and close the IE properties.

= Then Open a run command and type in these DLLs to re-register
them:
regsvr32 softpub.dll
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll

Do you see user Connection under Connections Tab set as Default
connection,
also does all three lights on the Modem are green Solid?.

Try Power Down the Modem for about 40 secs and also the Computer
then
Power
ON the Modem and wait for it to Sync with ISP for the IP (30 to 40
secs)
then
Power the Computer ON, does it connect?.
There is a Reset Button on the Modem you can use it to reset your
Connection, are you able to ping any IP, example:
Open a run command and type i:
CMD.EXE click [OK]
on the Command Prompt type in:
C:\>ping www.microsoft.com Hit Enter on your keyboard, does it
transfer
the packets or failed?.
How old the Modem is?, did you uninstall the driver for it then
reinstall?.
HTH.
nass

Try with Clean Boot and see if the Connection will work.
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
If the clean boot didn't help, my advice take the machine to your local
Repair shop to be checked.
HTH.
nass

Thanks for the try Nass.

But If I can not connect then I can not get to the site you posted you see.

Take care.

drybones

 

[drybones]

Hi drybones,

Check the Trend Micro Internet Security firewall rules and ensure you
do not have iexplorer.exe (Internet Explorer) blocked from accessing
the Internet

Many thanks for the heads~up William.

Do not understand why, but The "Direct Connection Profile" within Personal
Firewall has started Blocking I.E. 7.

Must have been a new Trend Micro PC update that caused it.

The "Wireless Network" selection seems to work okay and I do 'not' have a
security warning now in the taskbar.

Thanks again.

drybones

 

[WTC]

Many thanks for the heads~up William.

Do not understand why, but The "Direct Connection Profile" within
Personal Firewall has started Blocking I.E. 7.

Must have been a new Trend Micro PC update that caused it.

The "Wireless Network" selection seems to work okay and I do 'not'
have a security warning now in the taskbar.

Thanks again.

drybones

Hi drybones,

You're welcome and this article seems to appliy to your case. I would
talk to Trend Micro to resolve this issue when IE7 has been updated
through a security update.

Error message after you install a Windows Internet Explorer 7 update
from Windows Update or from Microsoft Update: "Webpage cannot be
displayed"
http://support.microsoft.com/default.aspx/kb/942818

 

[drybones]

Hi drybones,

You're welcome and this article seems to appliy to your case. I would
talk to Trend Micro to resolve this issue when IE7 has been updated
through a security update.

Error message after you install a Windows Internet Explorer 7 update
from Windows Update or from Microsoft Update: "Webpage cannot be
displayed"
http://support.microsoft.com/default.aspx/kb/942818

Again, Many thanks for the Heads~UP.

Have bookmarked the web page. 8>)

drybones