Internet Explorer and Mozilla Firefox close when clicking link

B

Bret

When we click on a link every once in a while. IE just closes. This
particular page is a secure page. We log in. And click to accept an
agreement. When another computer does this, we get a certificate install
prompt, on his IE just closes. This particular page does not open a new
window. He runs Norton Internet Security but it is all disabled. Reset IE
settings. Cleaned temp files. Looked through add/remove for pop-up
blockers, etc...

He did have some spyware trouble but this has been resolved. He runs SpyBot
and Ad-Aware. He says it happens on other non-secure sites as well. On a
realty web site, he clicks a link IE closes.

Here is where I'm a little stumped. I have Mozilla Firefox on his machine,
it gives the same behavior???

Help!
 
J

Jan Il

Hi Bret :)
When we click on a link every once in a while. IE just closes. This
particular page is a secure page. We log in. And click to accept an
agreement. When another computer does this, we get a certificate
install prompt, on his IE just closes. This particular page does not
open a new window. He runs Norton Internet Security but it is all
disabled. Reset IE settings. Cleaned temp files. Looked through
add/remove for pop-up blockers, etc...

He did have some spyware trouble but this has been resolved. He runs
SpyBot and Ad-Aware. He says it happens on other non-secure sites as
well. On a realty web site, he clicks a link IE closes.

Here is where I'm a little stumped. I have Mozilla Firefox on his
machine, it gives the same behavior???

You do not mention what version of Windows it is, or if it has the SP2, but,
you might try the following and see if anything here will help.


For XP SP2: First try disabling the popup blocker:

Go to IE/Tools/Internet Options/Privacy/Pop-up blocker/disable.

or...

Tools > Popup blocker > select to > disable.

also..............

Script Debugging Problem

Open IE
Tools | Advanced
Under Browings:
Disable Script Debugging - Check it
Display a notification about every script error - Uncheck it
Apply
OK

or........................

JavaScript not working

http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
http://www.mvps.org/inetexplorer/answers.htm#new_window

Then see below:

Where to get the JAVA VM
http://www.microsoft.com/mscorp/java/?gssnb=1
or
http://inetexplorer.mvps.org/answers_9.htm#java

You can try updating your scripting engine. The latest scripting engine can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

(98, ME, NT4.0) For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

and you can test Javascript here:
http://www.dancespots.net/browsertest.htm

Java VM: http://www.mvps.org/inetexplorer/answers_9.htm#java2

Sun version
http://java.sun.com/getjava/installer.html

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

Also read..................

Courtesy of Jim Byrd:

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Be aware, however, that after Dec 31, 2007, MS will apparently no longer be
distributing Java or providing any support for Java including security
fixes. See here: http://www.microsoft.com/mscorp/java/ so you might want
to start thinking about the future.

You can get the Sun Java J2SE RunTimes or SDK here:
http://java.sun.com/downloads/index.html (all versions - select using the
dropdown)

Sun also offers an automatic download and install of the 1.4 Java plug-in
here: http://java.sun.com/getjava/download.html

For the MS Java VM, you may need to install v.3805 or v.3809 prior to
upgrading to v. 3810 if you didn't previous have MS Java v. 3805 or 3809
installed.

If your OS is Win2000 SP2, SP3 but NOT SP4 then you can download and install
the MS Java VM v. 3809 from here:
http://download.windowsupdate.com/m..._510A502BA8F9B6F19230BB2BCCE87D5474AC9DCD.exe
or here:
http://www.biologylab.awlonline.com...icrosoft.Q810030_W2K_SP4_5849/Q810030_W2K.exe

For Win2000 SP4, you'll need to re-install v.3805, from here:
http://www.download.support.safetec.net/msjavx86/msjavx86.exe
http://www.mvps.org/inetexplorer/msjavx86.exe

For all other OS's:

Download and install the MS Java VM v. 3809 from one of the links here:
http://ftp.idilis.ro/windows/sp/jvm98/msjavwu.exe, or here:
http://secinfo.huji.ac.il/patches/Win-xp/msjavwu.exe

Then upgrade to v. 3810:

For all OS's except Win2kSP4 obtain v. 3810 here:
http://fileforum.betanews.com/detail.php3?fid=1050022631 ,or here:
http://download.windowsupdate.com/m...l/MSJavWU_8073687b82d41db93f4c2a04af2b34d.exe

For Win2k - SP2, SP3 - you can also obtain v. 3810 from Microsoft here:
http://download.microsoft.com/downl...-9b18-423356321682/Q816093_W2K_SP4_X86_EN.exe

For Win2kSP4, to get 3810 from Microsoft you now have to get Q816093 from
Windows Update Catalog - use the entry for Windows 2000 SP4 (this seems to
be the only Win2k option that has it) and then find 816093 in the list. You
can find directions for using the Windows Update Catalog functions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;323166. (I am
informed by Torgeir Bakken, MVP, that if you rename the downloaded file from
here: http://fileforum.betanews.com/detail.php3?fid=1050022631 to
msjavwu.exe it will then also work for SP4.)

Both Java VM's can co-exist on your machine quite nicely. Just select which
one you want to use in Tools|Internet Options|Advanced and restart all IE
browsers. Here, courtesy of Michel Gallant, MVP Security, is a tiny utility
which allows you to toggle and view status of your current
Java VM vendor associated with IE:
http://www.jensign.com/JavaScience/SelectIEJVM/index.html

A note from Mitch Gallant:

"One note about the JVM Selector utility: If/when you install a new
version of Sun J2SE, you need to manually
select to have Sun JVM as default JVM for IE (in install), or after install
via the JavaPlugin control panel. This generates the necessary win32
registry entries, which must be present for the utility to know about
JavaPlugin. After that, the utility should work properly."

MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp

or.....................

Do you have the JavaScript plug-in installed?
http://java.sun.com/webapps/download/AutoDL?BundleId=9567

or...........

You might also try installing the Windows Script 5.6 for Windows 2000 and XP
if you have not already done so. The install includes a new jscript.dl
http://www.microsoft.com/downloads/...43-7E4B-4622-86EB-95A22B832CAA&displaylang=en

or..............

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169
or
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

Archive: Java 2 SDK, Standard Edition (J2SE), v 1.4.1_01
http://java.sun.com/products/archive/j2se/1.4.1_01/

Msjava.dll - Explorer caused an exception c0010000X in module
This problem can occur if the Microsoft Java Virtual Machine (VM) is
damaged.
To work around this problem, install a new copy of the Java VM from the
following Microsoft Web site:

http://www.microsoft.com/java/
or
http://support.microsoft.com/?kbid=232803

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
For XP SP2

Tidying up after SP2 Installation:
http://forum.aumha.org/viewtopic.php?t=7265&start=0&postdays=0&postorder=asc&highlight=

WinXP SP2 Support Center
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
Pages of MVP & 'Windows Update Maven' Jupiter Jone's
Service Pack (any) Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

MS No charge SP2 support website
http://forum.aumha.org/viewtopic.php?t=7843&start=0&postdays=0&postorder=asc&highlight=

Security Problems - Blocking codes:

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

or......

Internet options>Advanced tab..scroll down to Security and check Allow
active content to run in My Computer.

Browsing Security Enhancements
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2brows.mspx

Programs that may behave differently in WinXP SP2
http://support.microsoft.com/?kbid=884130



If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.


Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
B

Bret

Jan-

Thank you!

Ends up it was java related. He had installed Sun java. He already had IBM
java on his machine? It's a thinkpad. We went to
tools-options-advanced-java. Both the Sun and the IBM java were checked.
He unchecked Sun. That cleared it up!
 
J

Jan Il

Hi Bret :)
Jan-

Thank you!

Ends up it was java related. He had installed Sun java. He already
had IBM java on his machine? It's a thinkpad. We went to
tools-options-advanced-java. Both the Sun and the IBM java were
checked. He unchecked Sun. That cleared it up!

You're very welcome! Glad you were able to get your problem resolved. Good
job! :)

Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who may have a similar problem. :)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 

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