installtion error 0x00000e9

[Guest]

while trying to insatll Vista during inital boot up install 3/4's of the way
into the install i get an error message 0x00000e9 windows is having troubles
communiacting with external storage device.
I have nothing install on the computer except the dvd ron the hard drive
asus game face live 9520 128 mg graphics card mouse and monitor. any idea's
out there?
Charles Lucas

 

[droid]

boot back to previous os, search all partitions (may not be visible! ->
diskmgmt.msc -> assign drive letter) for .log files. The interesting log
files are 4 to 30 MB in size, sometimes at vista partitions windows\inf
directory if the setup went that far. Submit these logs to microsoft using
Beta Client.

You may need to change folder options to make hidden folders visible etc.

 

[Guest]

Istallation was onto a raw drive maxtor 80 gig. I had just done a low level
format of the drive ... Read down to error during installation that is also
mine. Microsoft kept telling me that my post did not take and was under
investgation as to why.

 

[droid]

I understand this error comes very early in the boot?

It would be best if you detailed every piece of hardware you have exactly.
This can be done easiest by getting this program "PCI" or "PCI32"

http://members.datafast.net.au/~dft0802/downloads.htm

You also need to copy this file:

http://members.datafast.net.au/~dft0802/downloads/pcidevs.txt

To the same location as you have the PCI.exe or PCI32.exe. It has updated
device definitions.

If you still have installer or can install XP on the computer, run the
PCI32.exe like this:
PCI32.exe > devices.txt

now open devices.txt with notepad and copy paste the content here in your
reply.

If you don't have and can't get XP back there, get the DOS version on a disk
or bootable USB stick that uses DOS. Then do PCI.EXE > devices.txt and open
this file where you have Internet access.


You can also try enabling boot logging from the boot menu advanced options
and this would yield a net*.log in root of that drive.

If possible, I also recommend installing the Beta Client on that computer
and submitting a bug including the boot log if you got such made.