Installing modem drivers

[Jack]

Hello,
Vista RC2 behaves strange. It allows me to install modem driver
(not signed though) and the modem works correctly.

However the next time I start Vista the modem does not work and checking
Device Manager the problem is:
"
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 10.
"

I have tried 2 different modems and I have the same problem with both.

Your thoughts appreciated,
Jack

 

[Carey Frisch [MVP]]

Reinstall your drivers by right-clicking on the driver installation
file and select "run as administrator".

--
Carey Frisch
Microsoft MVP
Windows Shell/User

--------------------------------------------------------------------------------------

:

Hello,
Vista RC2 behaves strange. It allows me to install modem driver
(not signed though) and the modem works correctly.

However the next time I start Vista the modem does not work and checking
Device Manager the problem is:
"
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 10.
"

I have tried 2 different modems and I have the same problem with both.

Your thoughts appreciated,
Jack

 

[Jack]

Thank you.
What is driver installation file?
I do not have any executable. I use Device Manager to install the modem by
pointing to the folder holding all modems files, none of them is executable.
Jack

 

[Jim]

Hello,
Vista RC2 behaves strange. It allows me to install modem driver
(not signed though) and the modem works correctly.

However the next time I start Vista the modem does not work and checking
Device Manager the problem is:
"
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
is 10.
"

I have tried 2 different modems and I have the same problem with both.

Your thoughts appreciated,
Jack

Not sure if this helps, but my modem wasn't supported by Vista. So I
scoured the .inf files and saw that US Robotics USR Modem USR5671
(805671) was supported as native. It also happens to be dirt cheap
(£12 in the UK) so I bought one, and Vista x64 RTM is happy with it.


Jim

 

[Jack]

Your modem is not a voice modem.
What do you do with it?
I design telephony software and I deal with many models.
I am the solution seeker.
http://www.phonedialerpro.com/
Jack

 

[Jim]

Yes correct. I use the modem for....well....what a modem is normally
used for. Dial-up (when ADSL is down for some reason) and
sending/receiving faxes.


Jim