Installing Micorsoft USB Keyboard in Vista Home Basic

S

SABF

I recently bought a new computer that was loaded with Windows Vista Home
Basic (32 bit). I like ergonomic keyboards, so I bought the Microsoft
Natural Ergonomic Keyboard 4000.

It was OEM, so it didn't come with a disk. I went online to the Microsoft
site and downloaded the install software (ITP32ENG.exe).

After installing the software, I plugged in the keyboard. The typical
install screen came up, and I hit search for software. It cycled through
until it came to 'install disk' to which I answered 'Do not have disk'.

I told it to search the computer for software, but it keeps saying it cannot
find any.

I have restarted the computer many times. Nothing helps. Please advise.
 
W

Wandering

Try pointing it to Windows, System 32 for drivers. Did you wait till the
software told you to plug in before doing that?, Maybe uninstall and try
again.
 
S

SABF

I did that, but it was no help. And for some reason, when I go to Device
Manager, it lists the keyboard under USB controllers instead of HIDs or
Keyboards.

I have been trying for about 3 hours to get this to work.
 
W

Wandering

Well, hopefully someone else here will have more ideas. I might suggest that
if it's a desktop machine that you avoid using a hub with the mouse, and
plug it directly into the back ports, but you may have done so. Front ports
rarely work out well for core devices.
 

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