S
Stephan G.
Hello.
Recently I tried to install the supposedly Vista-Compatible PHP version
5.2.3 on my computer, running Vista Home Premium. From the website
php.net, I download the following installer:
php-5.2.3-win32-installer.msi
It has the following md5 sum, taken locally on my system:
4d042f649d9c264477e1b421c64c6435
Installation seemed to go as expected. However, near the end of the
installation process, I received a dialog window titled "PHP 5.2.3
Setup" with only an "OK" button and the following message:
"The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2738."
I pressed "OK", my only option, and then got to the page on the setup
wizard with the "Finish" button. I hit the "Finish" button, was met
with a dialog window from Microsoft Installer with just an OK button
with the message:
"Fatal error during installation".
It seems that PHP was put on my system, and the path was set up
correctly. Some simple tests indicate it is working, however, since I
am a careful sort, I thought I would try to uninstall and start over.
The trouble is that I can't. I can use the "Repair" option from
ControlPanel->ProgramsAndFeatures->PHP, and it seems to "repair" without
comment, but if I try to uninstall the software, or "Change" it in any
way, I get the same two dialog boxes shown above, and the software does
NOT uninstall. This makes me uneasy.
I would appreciate help with any of the following (roughly in my
priority order):
1. How can I uninstall this and remove it from my system?
2. What is error code 2738 and what does it mean? Is this an
error code from the OS, from the installer, or from the
third party (PHP in this case)?
3. What steps might I take subsequently to install without
incurring this error?
Thanks in advance for any assistance.
-Stephan G
Recently I tried to install the supposedly Vista-Compatible PHP version
5.2.3 on my computer, running Vista Home Premium. From the website
php.net, I download the following installer:
php-5.2.3-win32-installer.msi
It has the following md5 sum, taken locally on my system:
4d042f649d9c264477e1b421c64c6435
Installation seemed to go as expected. However, near the end of the
installation process, I received a dialog window titled "PHP 5.2.3
Setup" with only an "OK" button and the following message:
"The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2738."
I pressed "OK", my only option, and then got to the page on the setup
wizard with the "Finish" button. I hit the "Finish" button, was met
with a dialog window from Microsoft Installer with just an OK button
with the message:
"Fatal error during installation".
It seems that PHP was put on my system, and the path was set up
correctly. Some simple tests indicate it is working, however, since I
am a careful sort, I thought I would try to uninstall and start over.
The trouble is that I can't. I can use the "Repair" option from
ControlPanel->ProgramsAndFeatures->PHP, and it seems to "repair" without
comment, but if I try to uninstall the software, or "Change" it in any
way, I get the same two dialog boxes shown above, and the software does
NOT uninstall. This makes me uneasy.
I would appreciate help with any of the following (roughly in my
priority order):
1. How can I uninstall this and remove it from my system?
2. What is error code 2738 and what does it mean? Is this an
error code from the OS, from the installer, or from the
third party (PHP in this case)?
3. What steps might I take subsequently to install without
incurring this error?
Thanks in advance for any assistance.
-Stephan G