install program locks up - cannot install drivers new lexmark prin

G

Guest

Help!! Printer won't install drivers / software!!Ive tried everthing, already
uninstalled XP SP2 and re- installed windows. Maybe i'm missing a file, maybe
something got deleted.
When i try to run the setup via CD, or download file from Lexmark, save and
run from hard disc, it won't go! It starts, and starts to open the
InstalShield(r) wizard, sometimes i get the blue Lexmark set up screen, but
then abrubtly stops, with no reason. Any ideas much appreciated. It is a
lexmart z515 injet, USB hub. It replaces my EPSON 777 parralel port, which is
just worn out. Another Epson will still work, (i plugged in my daughters
Epson for now.) But i would like to know how to get new one up & running. I
have tried the 'add new hardware wizard' also.
Thanks, Samantha email: (e-mail address removed) or (e-mail address removed)
 
G

Guest

Sometimes this works:
1. Disable / turn off your anti virus and spyware applications.
2. Turn off system restore
3. Follow installation instructions to the 'letter'
 
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