install problems

[Guest]

My Microsoft Spyware was working fine then (Error 101) and I was told to
re-install the program. I did this , but it made no difference. I downloaded
and installed 4 times in case I was doing it wrong (I have a problem with
making a mess of installations), still not working stil getting error 101.
What am I doing wrong

 

[Guest]

Hello Ted:

What type of account in Windows are you trying to install Windows Defender
under? If its a limited accounted, it is not supported by WD
in the beta 1 release. If its an Administrator account, I would uninstall
Windows Defender, and delete the WD folder located
at c:\program files, restart the computer and reinstall Microsoft
AntiSpyware to a non-default location such as c:\msas.



Goto start menu then control panel and to add/remove programs Remove
MSAntispy then go to Start Menu and
C:/drive then Program Files and delete the Microsoft AntiSpyware folder

Then Use your search feature(Start Menu>Search) for "all files and folders"
and delete these 3 files which will be in the Windows\system32 folder

GCCollection.dll

GCUnCompress.dll

Hashlib.dll

Then download Ccleaner and run the cleaner part and also the Issues feature
at least twice to remove all of MSAS's
registry entries that are left.

http://www.ccleaner.com/download122.asp


Then reboot.

Then download Windows Defender again from this link:

http://www.microsoft.com/downloads/details.aspx?
FamilyId=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en


This should then be a clean Install and not give any error's

Let us know if you have any problems

Regards

Engel