Infected By Virus Cant Install AntiVirus Cant Run MSCONFIG

[Guest]

Help !!!! Used the microsoft malicious removal tool - results 598 files
infected and it did not clean everything. I cannot install the AVG antivirus,
I cant run msconfig and I cant run these programs even when I rename them.

What can I do ? Please advise

 

[Shenan Stanley]

Help !!!! Used the microsoft malicious removal tool - results 598
files infected and it did not clean everything. I cannot install
the AVG antivirus, I cant run msconfig and I cant run these
programs even when I rename them.

What can I do ? Please advise

Safe Mode.

 

[Bob Harris]

You could try one of the following:

1. Go to an on-line antivirus site and scan from there.
http://us.mcafee.com/root/mfs/default.asp or
http://housecall.trendmicro.com/ or
http://www.pandasoftware.com/products/ActiveScan.htm

Also try a Google search on "antivirus scan online" without the quotes.

2. Try Mcafee "Stinger", which runs from a floppy, or maybe a CD these
days. http://us.mcafee.com/virusInfo/default.asp?id=stinger

3. Try the free Ultimate Boot CD, which includes several antivirus
programs. You will need to set the PC to boot from CD before hard drive.
This is done via the BIOS setup, which is below the Windoiws level.
http://ubcd.sourceforge.net/

 

[Frank Saunders, MS-MVP OE/WM]

Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.