Incorrect Product Key After Mainboard Replacement

  • Thread starter The Computer Lab of Zephyrhills
  • Start date
T

The Computer Lab of Zephyrhills

Replaced only motherboard in EMachine T3104 after lightning damage. It had
an FIC K8M-800M M/B and now has a Biostar K8M800-M7A; both have similar
chipset, etc. Would not even allow me to log on. OEM key of course would
not work as usuall so I entered the key on the COA. Appears to be a SP2
machine. Last night, I could not activate; there were timeouts and the
RealTek NIC would not connect apparently.

Today, it apparently sees the Internet so it tells me that even the product
key on the COA is incorrect. This is the first time this has happened to
me. Every E-Machine I ever put a new Non-EMachine M/B activated once I used
the key on the COA. Any clues here? Thanks,

John
Florida USA
 
C

Carey Frisch [MVP]

Many major PC manufacturers use "System Locked Pre-installation,"
or SLP. eMachine uses this technology.

SLP uses information stored in an OEM PC's BIOS to protect
the installation from casual piracy. When installing a eMachine OEM
version of Windows XP, the eMachine CD compares the PC's BIOS to the
SLP information. If it matches, Product Activation will succeed.
If it does not match, Product Activation will fail. Using a new Product
Key will also fail because the eMachine BIOS does not exist with
a non-eMachine motherboard.

You'll need to purchase a new "Full Version" copy of Windows XP
and perform a "repair install". The OEM Windows XP
license that originally came with your eMachine PC
is no longer valid with a non-eMachine motherboard.

Changing a Motherboard or Moving a Hard Drive with XP Installed
http://www.michaelstevenstech.com/moving_xp.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------­---------------------------------

:

| Replaced only motherboard in EMachine T3104 after lightning damage. It had
| an FIC K8M-800M M/B and now has a Biostar K8M800-M7A; both have similar
| chipset, etc. Would not even allow me to log on. OEM key of course would
| not work as usuall so I entered the key on the COA. Appears to be a SP2
| machine. Last night, I could not activate; there were timeouts and the
| RealTek NIC would not connect apparently.
|
| Today, it apparently sees the Internet so it tells me that even the product
| key on the COA is incorrect. This is the first time this has happened to
| me. Every E-Machine I ever put a new Non-EMachine M/B activated once I used
| the key on the COA. Any clues here? Thanks,
|
| John
| Florida USA
 
T

The Computer Lab of Zephyrhills

Thanks. That make sense.

Also another good reason not to recommend EMachines.
 
T

The Computer Lab of Zephyrhills

Just a clarification. So EMachines has not used the SLP technology on older
EMachines? That's why I have activated about twenty of them with 3rd party
motherboards using the EMachines COA on the case?
 
C

Carey Frisch [MVP]

You may have (or your customer has) what is called a "COA to Zero" Product Key
for this particular model eMachine computer.
Essentially, it's a Product Key that is given as a symbol of license ownership,
but due to contracts from the OEM (eMachine), should never actually be "used"
with any other Windows XP CD, such as a "generic" OEM Windows XP CD.
It is required in the ownership EULA terms to actually use the eMachine recovery media in this case, as that (in itself) contains a
different Product Key assigned to eMachine OEM computers.
While the Product Key on the outside of the computer is one number (labeled as a OEM COA - ORQ Type), the eMachine recovery image is
labeled an OEM SLP COA.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------­---------------------------------

:

| Just a clarification. So EMachines has not used the SLP technology on older
| EMachines? That's why I have activated about twenty of them with 3rd party
| motherboards using the EMachines COA on the case?
|
| | > Many major PC manufacturers use "System Locked Pre-installation,"
| > or SLP. eMachine uses this technology.
| >
| > SLP uses information stored in an OEM PC's BIOS to protect
| > the installation from casual piracy. When installing a eMachine OEM
| > version of Windows XP, the eMachine CD compares the PC's BIOS to the
| > SLP information. If it matches, Product Activation will succeed.
| > If it does not match, Product Activation will fail. Using a new Product
| > Key will also fail because the eMachine BIOS does not exist with
| > a non-eMachine motherboard.
| >
| > You'll need to purchase a new "Full Version" copy of Windows XP
| > and perform a "repair install". The OEM Windows XP
| > license that originally came with your eMachine PC
| > is no longer valid with a non-eMachine motherboard.
| >
| > Changing a Motherboard or Moving a Hard Drive with XP Installed
| > http://www.michaelstevenstech.com/moving_xp.html
| >
| > --
| > Carey Frisch
| > Microsoft MVP
| > Windows - Shell/User
| >
| > Enjoy all the benefits of genuine Microsoft software:
| > http://www.microsoft.com/genuine/default.mspx
| >
| > ---------------------------------------------------------------------------­---------------------------------
| >
| > "The Computer Lab of Zephyrhills" wrote:
| >
| > | Replaced only motherboard in EMachine T3104 after lightning damage. It
| > had
| > | an FIC K8M-800M M/B and now has a Biostar K8M800-M7A; both have similar
| > | chipset, etc. Would not even allow me to log on. OEM key of course
| > would
| > | not work as usuall so I entered the key on the COA. Appears to be a SP2
| > | machine. Last night, I could not activate; there were timeouts and the
| > | RealTek NIC would not connect apparently.
| > |
| > | Today, it apparently sees the Internet so it tells me that even the
| > product
| > | key on the COA is incorrect. This is the first time this has happened
| > to
| > | me. Every E-Machine I ever put a new Non-EMachine M/B activated once I
| > used
| > | the key on the COA. Any clues here? Thanks,
| > |
| > | John
| > | Florida USA
| >
| >
|
|
|
 
M

Mario Schmidt

The said:
Also another good reason not to recommend EMachines.

I'd say another good reason to not choose Microsft for making such
horrible license options.

Retail version of XP is still around 230 Euros here which is way too
much for an OS that' s going to be replaced in about half a year (Vista).
 
R

Ron Martell

The Computer Lab of Zephyrhills said:
Just a clarification. So EMachines has not used the SLP technology on older
EMachines? That's why I have activated about twenty of them with 3rd party
motherboards using the EMachines COA on the case?

I am not sure when eMachines started using the SLP "BIOS Locked" OEM
versions, but it was some time after the initial release of Windows
XP. So there are at least some older eMachines (and other brands as
well) which do not have BIOS Locked versions.

You can determine if a specific machine has a BIOS Locked OEM version
(provide it is operable) by booting into Windows.

1. Confirm that the installed Windows XP is OEM by checking the 20
character product i.d. value in the "Licensed to" section of Control
Panel - System - General. All OEM versions of XP will show OEM as the
second segment of this value. Non-OEM versions will have a numeric
value.

2. If it is an OEM version then look on the Start menu in Accessories
- System Tools for an "Activate Windows" menu item. BIOS Locked OEM
versions will not have this. Note that some non-OEM versions will
also (e.g. volume licenses) not have "Activate Windows" on the System
Tools menu.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
M

Michael Stevens

The said:
Replaced only motherboard in EMachine T3104 after lightning damage. It had
an FIC K8M-800M M/B and now has a Biostar K8M800-M7A; both
have similar chipset, etc. Would not even allow me to log on. OEM
key of course would not work as usuall so I entered the key on the
COA. Appears to be a SP2 machine. Last night, I could not activate;
there were timeouts and the RealTek NIC would not connect apparently.

Today, it apparently sees the Internet so it tells me that even the
product key on the COA is incorrect. This is the first time this has
happened to me. Every E-Machine I ever put a new Non-EMachine M/B
activated once I used the key on the COA. Any clues here? Thanks,

John
Florida USA

Move XP to new hardware.
http://www.michaelstevenstech.com/moving_xp.html
--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://www.michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
 

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