Inbox will not syncronize

[Dag N]

Hi.

We are running Exchange2000 on a W2K server.

On our clients we have WinXP and Office2003 . Synchronizer Version 11.0.6555



Just recently we have experience that Outlook2003 is not able to synchronize
the inbox.

All other folders are synchronized.



The following message appears

Error synchronizing folder

[xxxxxxxx-xxx-xxxxxxxx-xxx]

The client operation failed.

Microsoft Exchange Server Information Store

For more information on this failure, click
the URL below:

http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-560

Done



Goes to the URL and have done everything that is suggested.



Can somebody help us?



Thank you in advance



Dag N

 

[Roady [MVP]]

Bit weird that the link points to an Outlook 2000 article :-S

Anyway, even recreating the ost-file did not work?
Is this for all your clients or just one?
When was the last time you performed database maintenance on the Exchange
server?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi.

We are running Exchange2000 on a W2K server.

On our clients we have WinXP and Office2003 . Synchronizer Version 11.0.6555



Just recently we have experience that Outlook2003 is not able to synchronize
the inbox.

All other folders are synchronized.



The following message appears

Error synchronizing folder

[xxxxxxxx-xxx-xxxxxxxx-xxx]

The client operation failed.

Microsoft Exchange Server Information Store

For more information on this failure, click
the URL below:

http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-560

Done



Goes to the URL and have done everything that is suggested.



Can somebody help us?



Thank you in advance



Dag N

 

[Dag N]

Hi.
Thank you for your answer.
I just followed the URL from the sync. message. Supriesed that it referes to
Outlook2000 and not Outlook2003 where I had the problem.
The Inbox would't sync. even I created a new OST file.
I have solved the problem. The reason was an currupt e-mail
Moved all e-mails from the inbox on the users where I had a problem to a
local PST file and had to press shift-del to get rid of the e-mail that
caused the problem.
Then I was able to creat an OST file on the users where I had problems.

Kind regards

Dag N