Importing Video - OpenMG Secure Module Problem

[DLewis]

I have a problem that just started two days ago -- never had it before. When
I try to import files into collections, Windows can't configure OpenMG Secure
Module. It says: "The feature you are trying to use is on a CD-Rom or other
removable disk that is not available. Insert the OpenMG Secure Module disk
and click ok." I don't have this disk and never have, since MovieMaker came
with Windows. How do I get a disk or is it available as a download? Or do I
have another problem? Thanks so much!

 

[John Inzer]

I have a problem that just started two days ago -- never had it
before. When I try to import files into collections, Windows can't
configure OpenMG Secure Module. It says: "The feature you are
trying to use is on a CD-Rom or other removable disk that is not
available. Insert the OpenMG Secure Module disk and click ok." I
don't have this disk and never have, since MovieMaker came with
Windows. How do I get a disk or is it available as a download? Or
do I have another problem? Thanks so much!

===============================================
Try doing a System Restore to a time before this issue began.

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[DLewis]

Thanks John for responding. I did try two System Restores, thinking the same
thing, and neither worked. I'm open to any other suggestions.

 

[John Inzer]

Thanks John for responding. I did try two System Restores, thinking
the same thing, and neither worked. I'm open to any other
suggestions.

================================
Just to verify....did the restore work and
not solve the issue...or did the restore fail
to to work?

If the restore failed to work...try doing it in
Safe Mode:

(315222) A Description of the Safe Mode
Boot Options in Windows XP
http://support.microsoft.com/?kbid=315222

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[PapaJohn]

For info.... David resolved it with the help of Microsoft.

It appears that OpenMG Secure Module's parent is Sonic Stage, which found
its way into all media applications on David's computer.... Microsoft tech
support removed it, and Movie Maker than worked great.

 

[John Inzer]

For info.... David resolved it with the help of Microsoft.

It appears that OpenMG Secure Module's parent is Sonic Stage, which
found its way into all media applications on David's computer....
Microsoft tech support removed it, and Movie Maker than worked great.

================================
Thanks for the update.

--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk