imap emails disappear

[Guest]

Hi

I have just bought a new laptop on a home network running windows vista
business edition, I also have one other computer in the network running
Windows XP home. In order to be able to read my emails over the network on
both my desktop and laptop, I have set up my email account in the form of an
IMAP.

I have no trouble recieving emails, however whenever I check my emails on
outlook on the desktop (which runs the outlook 2003 software), they are there
after removed from the IMAP inbox so that next time I check my emails on the
desktop or the laptop they are no longer there. As you can imagine this is
very inconvenient.

My laptop is running Outlook 2007.

Does anyone know of solution to this problem?

 

[Brian Tillman]

I have just bought a new laptop on a home network running windows
vista business edition, I also have one other computer in the network
running Windows XP home. In order to be able to read my emails over
the network on both my desktop and laptop, I have set up my email
account in the form of an IMAP.

I have no trouble recieving emails, however whenever I check my
emails on outlook on the desktop (which runs the outlook 2003
software), they are there after removed from the IMAP inbox so that
next time I check my emails on the desktop or the laptop they are no
longer there. As you can imagine this is very inconvenient.

My laptop is running Outlook 2007.

Sounds like the other PC is accessing the account via POP and is downloading
and deleting the messages. What type of account is on the desktop?

 

[Guest]

When I set the IMAP acount up on the laptop I also setup the same IMAP
account on the desktop, however the old POP acount still remains there, I
have decided not to delete it until solving all my problems with IMAP. Is
this the problem?

Thanks

 

[L. D. James]

The emails are being downloaded to your Desktop POP account. If you remove
the Desktop POP account the emails will stay there available for all your
IMAP accounts until you delete and purge them from either of your IMAP
accounts.

-- L. James

 

[Guest]

Thanks, that worked a charm!

Finally, does anyone know how I can set my IMAP email acount as my primary
acount, so that emails from this account can be recieved into my primary
inbox, instead of the subfolder created by the IMAP email account?

 

[Brian Tillman]

When I set the IMAP acount up on the laptop I also setup the same IMAP
account on the desktop, however the old POP acount still remains
there, I have decided not to delete it until solving all my problems
with IMAP. Is this the problem?

It could be. DIsable the receiving of mail by the POP account.

 

[Brian Tillman]

Finally, does anyone know how I can set my IMAP email acount as my
primary acount,

You can't. Outlook doesn't allow it.

 

[Microsoft Usenet News]

Thanks, that worked a charm!

Finally, does anyone know how I can set my IMAP email acount as my primary
acount, so that emails from this account can be recieved into my primary
inbox, instead of the subfolder created by the IMAP email account?

Hi, Spotty.

All your mailbox folders are actually subfolders, including the default
Inbox that is created with your personal folders. By default the Personal
Files’ Inbox is conveniently added to the top of your Favorites Folder.
After creating your IMAP account this Inbox will also be added by default to
your favorites Folders. You can use your mouse to drag this Inbox to the
top of your Favorite Folders where it doesn’t appear to be burried into
subfolders.

You can also make this your default accoun by clicking on the default option
in Account Settings under the Tool Bar tab.

You can also go to Tools > Options > Other > Advance > Browse and set this
IMAP inbox folder to be the default folder that loads when you start
Outlook.

For me, I have my Outllook start with the Today screen for a convenient
snapshot of my immediate agenda, then I click on my Imap Inbox.

-- L. James

 

[Brian Tillman]

All your mailbox folders are actually subfolders, including the
default Inbox that is created with your personal folders. By default
the Personal Files’ Inbox is conveniently added to the top of your
Favorites Folder. After creating your IMAP account this Inbox will
also be added by default to your favorites Folders. You can use your
mouse to drag this Inbox to the top of your Favorite Folders where it
doesn’t appear to be burried into subfolders.

Not true.

You can also make this your default accoun by clicking on the default
option in Account Settings under the Tool Bar tab.

You can also go to Tools > Options > Other > Advance > Browse and set
this IMAP inbox folder to be the default folder that loads when you
start Outlook.

But that doesn't make it the default delivery location.

 

[L. D. James]

Not true.

Hi, Brian. Look again. You can customize your Favorites Folders by adding,
removing sub-folders anyway you like. You can have only one folder in your
Favorites folder if you prefor, and it can be your IMAP Inbox. Or you can
have no folders at all in your Favorites Folder. This is not a locked
option.

But that doesn't make it the default delivery location.

Who said it would? That would make the IMAP box not appear to be burried
under a bunch of sub-folders.

Brian, please be advised that the user has the option of giving his email
address to people, and he can use his IMAP account to retrive it. All his
incoming mail will be on his mail server. Unless he sets up a POP account
to download and delete the mail off the server, the mail will always be in
his IMAP inbox to be handled as he desires.

Outlook will use the Personal Folders for internal storage. This will
include system messages that are not originating from outside his computer.
The email from the outside world will be delivered to his Email account
which exists with his IP, on his IP provided mail server. It will never be
touched unless he particularly sets up a method of accessing it. From his
descrition, his ideal method would be to setup an IMAP account. Also from
his question, it would be convenient for him add this Inbox folder to the
top of his Favorites folder, and it would not in turn appear to be buried in
subfolders. He can also retain the Inbox from his Personal Folders in his
favorite. Or he could leave it burried in the personal subfolders.

I hope this clears up your confusion.

-- L. James

 

[Brian Tillman]

Hi, Brian. Look again. You can customize your Favorites Folders by
adding, removing sub-folders anyway you like.

That's not what "Microsoft Usenet News" said. He claimed that "all your
mailbox folders are actually subfolders". That's not true.

Who said it would?

But that's what the OP wanted, so that's why I responded to "Microsoft
Usenet News" as I did. His solution did not fit the OP's requirements and,
hence, was not a solution.

That would make the IMAP box not appear to be
burried under a bunch of sub-folders.

Sorry, buty I simply don't understand this conjecture.

Brian, please be advised that the user has the option of giving his
email address to people, and he can use his IMAP account to retrive
it. All his incoming mail will be on his mail server. Unless he
sets up a POP account to download and delete the mail off the server,
the mail will always be in his IMAP inbox to be handled as he desires.

Do you think you're telling me something I don't know?

Outlook will use the Personal Folders for internal storage. This will
include system messages that are not originating from outside his
computer. The email from the outside world will be delivered to his
Email account which exists with his IP, on his IP provided mail
server.

Well, duh!

It will never be touched unless he particularly sets up a
method of accessing it. From his descrition, his ideal method would
be to setup an IMAP account. Also from his question, it would be
convenient for him add this Inbox folder to the top of his Favorites
folder, and it would not in turn appear to be buried in subfolders. He
can also retain the Inbox from his Personal Folders in his
favorite. Or he could leave it burried in the personal subfolders.
I hope this clears up your confusion.

I'm not confused. I know perfectly well how Outlook works and I'm
intimately familiar with the RFCs coverning POP, SMTP, and IMAP.

 

[L. D. James]

That's not what "Microsoft Usenet News" said. He claimed that "all your
mailbox folders are actually subfolders". That's not true.

Hi, Brian. “Microsoft Usenet News†is me. I’m sure you know that by my
signature. You might have just been trying to be sarcastic.

I recently upgraded my reader and hadn’t gotten around to changing that
default name. I always sign my messages in cases like this.

I replied to your quote. You quoted me as describing how you can customize
your Favorite Folders with a reply from you saying “not trueâ€.

And yes, I also said the mailbox folders are subfolders. Actually the Inbox
of the Personal Folders is on the same level as the Inbox of the IMAP
folder. In that reference the Inbox of the Personal Folders area, is a
subfolder of the Personal Folder area that has other folders (subfolders)
such as Sent Items, Deleted Items, Drafts, etc. Actually, you’re right they
are not really subfolders, because they are the highest level of the
Personal Folders area. That’s the same as the equivalent of what can be
found in the IMAP folders (or subfolders).

For the sake of answering the users’ question, he referred to the IMAP Inbox
as a subfolder, as to imply that it’s a subfolder of the IMAP area. So my
description was to say that the Inbox of the Personal Files area is the
same, it’s a subfolder of the Personal area. That was my quick response,
association my answer to a recognizable counterpart of what the user was
explaining. The Inbox of the IMAP really isn’t in a subfolder, it just
appears to be. The Inbox of the Personal Folder area isn’t a subfolder
either, however, it’s on the same hierarchy level as the Inbox of the IMAP
folder. It has just by default been conveniently positioned in a location
to make it easy for the user to see it.

But that's what the OP wanted, so that's why I responded to "Microsoft
Usenet News" as I did. His solution did not fit the OP's requirements
and, hence, was not a solution.

It appeared that the user wanted to have his Inbox from IMAP more of a
default than his Inbox from his Personal Files. I responded according to
his description of what I find very satisfactory. My description would give
the defaults that I described. All his internet mail will go to his IMAP
Inbox. It can be place in the convenient location where the Personal Files
Inbox had been. This can be the default email that he will check for all his
emails. Of course he will still have internal email from his local computer
go to the Personal Files Inbox. But his main mail will be in what he
chooses as his main folder to check which would be his Inbox from the IMAP
area. About the only thing that would go to the Personal Files Inbox will
be system notices such as errors.

Your suggestion seemed to take into less account of what the user really
wanted. You left no room for any workaround, as if to say, don’t try to
customize your system, just leave it the way Microsoft has designed it to
be, and use it. You can’t change it.

There’s nothing wrong with what I read into the users’ request. If he wants
to use it, it’s workable.

Sorry, buty I simply don't understand this conjecture.

The user described the IMAP as being, in his words “inbox, instead of the
subfolder created by the IMAP email account?â€. I gave a solution where the
IMAP Inbox would not appear to be in a subfolder, which technically it’s
not. It’s one of the IMAP’s highest level folders. It had just appeared to
be in a subfolder to the user.

-- L. James

 

[Brian Tillman]

Hi, Brian. “Microsoft Usenet News†is me. I’m sure you know that by
my signature. You might have just been trying to be sarcastic.

Nope. I didn't look at the signature. I tend to ignore them.

I replied to your quote. You quoted me as describing how you can
customize your Favorite Folders with a reply from you saying “not
trueâ€.

No I didn't. I was saying that your statement "all your mailbox folders are
actually subfolders, including the default Inbox that is created with your
personal folders".is untrue.

And yes, I also said the mailbox folders are subfolders. Actually
the Inbox of the Personal Folders is on the same level as the Inbox
of the IMAP folder. In that reference the Inbox of the Personal
Folders area, is a subfolder of the Personal Folder area that has
other folders (subfolders) such as Sent Items, Deleted Items, Drafts,
etc. Actually, you’re right they are not really subfolders, because
they are the highest level of the Personal Folders area. That’s the
same as the equivalent of what can be found in the IMAP folders (or
subfolders).

Exactly my point. You can have multiple sets of folders and they're not all
"subfolders". The word "all" means "every single one, no exception." It
was your use of "all" to which I objected.

For the sake of answering the users’ question, he referred to the
IMAP Inbox as a subfolder, as to imply that it’s a subfolder of the
IMAP area. So my description was to say that the Inbox of the
Personal Files area is the same, it’s a subfolder of the Personal
area.

Clearly I didn't recognize any implication you were limiting the scope of
"all".

It appeared that the user wanted to have his Inbox from IMAP more of a
default than his Inbox from his Personal Files.

From Outlook's perspective, an IMAP folder set can never be the "delivery
location" and consequently can never contain the "default" Inbox. It can
certainly contain an Inbox that will be the only one the person using
Outlook references, but it will still not be the default Inbox.

I responded
according to his description of what I find very satisfactory. My
description would give the defaults that I described. All his
internet mail will go to his IMAP Inbox. It can be place in the
convenient location where the Personal Files Inbox had been.

In the Shortcuts pane, sure.

Your suggestion seemed to take into less account of what the user
really wanted. You left no room for any workaround, as if to say,
don’t try to customize your system, just leave it the way Microsoft
has designed it to be, and use it. You can’t change it.

My wording was an attempt to be as precise as possible using accepted
Outlook terminology without trying to make up my own.

 

[L. D. James]

My wording was an attempt to be as precise as possible using accepted
Outlook terminology without trying to make up my own.

Well, your attempt to be precise left a lot extremely loose. You quoted my
resolution. By the way others, both locally and over the Internet have used
it and appreciated that this resolution fits the bill. You said, “untrueâ€
with no element of what was untrue, as if the resolution would fail. So the
user(s) might waste their time in looking at it.

Now, according to what you’re recently writing, it sounds like you’re saying
that the users’ reference (and mine) to Inbox was a technical misnomer.
With all your effort to be precise, it left you appearing to be confused
with the real issue.

My wording was an attempt to identify with what the user wanted, and use
language in similar example of his reference for clarity. People could get
lost in a technical journal if every aspect was analyzed in such that, I
tried to teach the most technical jargon IMAP, folders, directories,
subfolders, subdirectors, first level, second level, sublevel, etc.

Again, it appeared to me that the user was looking for a convenient way to
have his IMAP inbox in the front View where the Personal Folder’s Inbox
happens to be. I gave a workable resolution, that your message suggested
wouldn’t work. I understand again, though you speak of being precise, you
were disputing my nomenclature and not the work-around solution.

I guess the original user and I should have referred to those Inboxes as
Sub-Items (instead of subfolders) under Personal Folders or IMAP, with
Personal Folders being one top Item and IMAP being another top Item. They
both have a Sub-Item in the name of Inbox.

-- L. James