Hi Gregory,
*Ouch* I feel your pain.. I can feel the frustration in your words..
The best I can offer is my complete troubleshooter.. if it's not in
there, then it probably either doesn't exist, or isn't advisable.
Rather than give you one step at a time, I'm going to give you
my entire list, so you can know the steps ahead of time.
Start with the first step on the list, and if you have any questions
please feel free to ask them before continuing. Good luck!
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using:
http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
Download & Run Spybot from:
http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.
3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
4. Bare knuckle problem fighting techniques (not for the timid):
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://NibblesNbitsVideo.tk
5. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to detect an over-
heating issue, in which case add more fans or replace defective ones.
Tip: Motherboard Monitoring Software:
http://mbm.livewiredev.com
6. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to remove all
extra adapters (network cards, extra RAM sticks, modem, scussi,
sound card, unplug CD drives if not needed to verify CD), and then
try the game again. If the problem's solved look into a 400 watt P/S.
7. Test your RAM using:
http://www.memtest86.com/memt30.zip
after you extract that zip file, click on the README.txt file for the
instructions on how to create the boot floppy to test your RAM.
8. Click Start / Control Panel /Administrative Tools / Event Viewer /
Click the Applications listing on the left / in the right pane look for
yellow or red symbols and doubleclick them to identify the problems.
9. Run Setup.exe on your Windows 98/Me/XP/2000 CD to reinstall
Windows over itself without erasing your programs and data. Once
everything works fine reinstall updates one at a time from:
http://windowsupdate.microsoft.com test the game after each update.
--
Cheers,
Jimmy S.
Additional Support Resources: My Zone.com Helpsite:
http://nibblesnbits.tk
Microsoft Online Tech Support:
http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Ok. I have talked to the game makers (EA)via phone until
| I'm blue in the face. I have posted in this forum and
| others and nothing gets fixed. The Only games that I have
| that CRASH is AA (Allied Assault) & SH (Spearhead). I get
| no more then 3-5 mins into the game (Single player) and
| CRASH. Right to my desktop. I have uninstalled and
| reinstalled over amd over again. Same thing happens. So
| where can I go to now for help on this issue?
|
| Greg.
