G
Guest
Okay, this is an awkward one.
Received a PC that had died - turns out the power-supply had gone bad.
Once I'd sorted that out, I saw that Windows XP was reporting that the copy
of Windows was invalid.
Seemed very strange because I could see a valid XP Product Key stick on the
back of the machine.
Then I realised what must have happened - someone had installed an
illegitimate copy of XP Pro over the top of the original legitimate version
of XP, which was XP Home!
I want to get this one sorted out for the client but kind of doubt that the
Windows Product Key Update Tool will work if all I do is feed it the original
Product Key for XP Home.
Anyone able to tell me if I'm right or wrong about this?
If I am right (as I strongly suspect), is the client going to have to buy a
valid copy of XP Pro so I can use the Windows Product Key Update Tool to sort
things out?
Naturally, what I'm trying to avoid is a complete reinstall with all the
time and potential for lost programs and data that that would involve.
Thanks in anticipation
Bob Crabtree
Received a PC that had died - turns out the power-supply had gone bad.
Once I'd sorted that out, I saw that Windows XP was reporting that the copy
of Windows was invalid.
Seemed very strange because I could see a valid XP Product Key stick on the
back of the machine.
Then I realised what must have happened - someone had installed an
illegitimate copy of XP Pro over the top of the original legitimate version
of XP, which was XP Home!
I want to get this one sorted out for the client but kind of doubt that the
Windows Product Key Update Tool will work if all I do is feed it the original
Product Key for XP Home.
Anyone able to tell me if I'm right or wrong about this?
If I am right (as I strongly suspect), is the client going to have to buy a
valid copy of XP Pro so I can use the Windows Product Key Update Tool to sort
things out?
Naturally, what I'm trying to avoid is a complete reinstall with all the
time and potential for lost programs and data that that would involve.
Thanks in anticipation
Bob Crabtree