iexplore.exe my problem message

G

Guest

I receive the following message ...................what should I do???

APPLICATION ERROR The instruction at "0x76c941f4" referenced memory at
"0x00000014" The memory could not be "read". Click on OK to terminate the
program.

What does this mean. Please help
 
T

Terry

the problem may be to do with your ram, and virtual memory, please run
"hijackthis" and post the result back here.
http://www.merijn.org/downloads.html scroll down till you see hijack this.
Run a scan copy the log and post back here.
Have you done a full antivirus scan with updated definitions, also use
Microsoft anti spyware program,
http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
Did you prior to the application error. download/install any programs/active
X's or explored unusual web sites./change the ram,/ installed any new
hardware.
Please give as much details as possible.
Finally It would be very advisable to copy your important
documents/music/photo files etc. as there might not be a solution but to re
install XP.
 

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