I ended up doing a system restore and now I'm back to IE6.
NB: Never, EVER use System Restore to "undo" an update, Service Pack, or IE
upgrade! Instead, uninstall the update, Service Pack, or IE upgrade &
reboot. If that doesn't correct the problem, then try System Restore.
None. I didn't install [an anti-virus application after I removed
Norton 2004]
Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!
HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:
4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx
Other helpful references include:
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
Tip: After getting the computer fully-patched, download/install KB971029
manually:
http://support.microsoft.com/kb/971029
NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial AND download/run the
appropriate removal tool BEFORE installing any updates, Windows Service
Packs or IE upgrades AND BEFORE installing your new anti-virus application
(which will require WinXP SP3 to be installed).
Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
None. I didn't install anything.
I ended up doing a system restore and now I'm back to IE6. I'd like to
update to IE7 but am now afraid to. I removed all of the anti-virus Norton
through a removal tool (again) and as far as I can see there is no other
anti-virus on here now.
PA Bear said:
Repost: What anti-virus application is installed now?
What anti-virus application did you install after you removed your Norton
application and did you install it before or after your Norton
subscription
(or free trial) expired?
AndreaL wrote:
I did install SP3. Uninstalled it, didn't help even after reloading IE7.
The
Norton expired in 2004. I did a complete removal. It was not running
during
installation.
I just uninstalled IE7 in the hopes that it would revert to IE6 and now
it
won't even open.
:
[Crosspost to IE General newsgroup]
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
SP2)
when posting in a forum or newsgroup. Please do so in your next reply.
Did the recently-installed updates include WinXP SP3?
When (approx. date) did your Norton subscription expire? What
anti-virus
application is installed now?
Was your anti-virus application running in the background when you
installed IE7 (and/or SP3)?
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AndreaL wrote:
I just updated my XP with every update under the sun. I also removed
norton
with a removal tool. I updated to IE7 and cannot get anything at all
to
load. It opens, the diagnostic tool says there is no connection issue,
but
it won't work. I did disable add ons and did a reset and they didn't
help.
What next? I do not want to go to IE8 and IE6 has no tabs, which I
love.
Help!
.
.
.
