IE6SP1 corrupts my system

[Guest]

Is it possible that there is some hardware issue that would only appear when
trying to install IE6SP1? I put together a new system, with ASUS A7N8X-E
Deluxe, 1GB RAM, AMD 2800+ CPU, an nVidia GE5500 FX card, HDD and DVD. I have
been unable to get IE6SP1 to install without seriously corrupting my system.
I first tried to install WinXP, and had major issues, was not able to get it
to install.

I was able to install Windows2000 by using a slipstreamed CD with SP4 that I
created. When I installed IE6SP1 from Windows Update, it corrupted my system,
so that I had to reinstall Windows. After several tries, I found an old copy
of IE5.5 and installed that with no problems. Then, I was able to download
all the security updates and install other programs. The only problems I have
are sometimes IE starts crashing, and I have to reboot because it may just
get worse.

I have run Burn-In test, memtest86, and the HDD test from Hitachi, and found
no problems. My BIOS is the latest 1013.

I installed Virtual PC 2004 and installed Win98SE within VPC. Everything
went OK till I foolishly tried to install IE6SP1 from Windows Update. After
that I got blue screens and IE would not open. After trying the IE repair
option, Windows 98 would not even boot into Safe Mode. (Similar to the
problem with XP).

I am starting to wonder if there is some hardware issue that only appears
when using IE6! I really don't understand how this can be.

Has anyone heard of anything like this, or have any ideas on how to diagnose
the problem? By the way, when IE crashes, it is much more likely to happen
when visiting a Microsoft web site.

 

[C A Upsdell]

Is it possible that there is some hardware issue that would only appear when
trying to install IE6SP1? I put together a new system, with ASUS A7N8X-E
Deluxe, 1GB RAM, AMD 2800+ CPU, an nVidia GE5500 FX card, HDD and DVD. I have
been unable to get IE6SP1 to install without seriously corrupting my system.
I first tried to install WinXP, and had major issues, was not able to get it
to install.

Newer Microsoft software tends to be intolerant of system problems, e.g.
drivers that are out of date, or apps that destabilize the O/S. For
example, when IE5 came out, it was extremely unstable, and it took me a
week to locate and fix an O/S instability created by an app that I had
installed and un-installed long before. When IE6 came out, I had
similar problems, but was able to fix them much more quickly.

I suggest that you make sure that your PC is absolutely clean before
installing IE6 SP1: Windows should be up-to-date, with all available
patches; drivers (especially video drivers) should likewise be
up-to-date; make sure there is no malware, e.g. viruses or spyware; make
sure the registry is clean; uninstall or disable apps that dig deep into
the O/S (e.g. anti-virus software). Then install IE6 SP1. Then
re-install or enable your anti-virus software etc.

 

[Sandi - Microsoft MVP]

We need more information to be able to help you. Click on the details button
(or details link) when your system crashes and provide:

xxx caused an xxx in xxx at xxx:xxxx

or if you are using a later operating system, provide information about the
files (modules) involved in the crash.

If you are using the Error Reporting Tool, disable it so you can access the
error message in a more understandable form. Informationon how to disable
the Error Reporting Tool is here:

http://inetexplorer.mvps.org/answers4.htm#ert


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Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/