IE6 SP2 hangs randomly

[Guest]

IE6 hangs up daily on both our computers in house. The only apparent
connection is a quick move with the mouse while a site is loading. The
computer then has to be hard-booted (uplugged) to get IE working; other
programs remain operable. Stopping processes etc. via Task Manager does not
work.

Both systems have SP2 and are fully updated automatically. Both have spyware
and antivirus protection, as well as a hub/firewall.

I will try turning down hardware acceleration (sugg. by Sandi Hardmeier).
Any other suggestions?
Any suggestion on shutting down other than unplugging?

Thanks!!

 

[Jan Il]

Hi peterd

Another suggestion is to update your video drivers.

First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
- - -
This upload operation may involve javascript. Try these two commands from
Start> Run
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a refresh of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Update your video driver. If you don't know the location of your Video
driver, or how to find it:
Location for XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
http://www.microsoft.com/windowsxp/using/games/learnmore/updatingdrivers.mspx
or......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
Find the information on your video driver. Then go to the website for mfg.
of the video driver and look for the update to download and install. There
may also be a Update Driver button on the dialog box you can use to go
direct to the update download site.

also..

If you are using a McAfee anti-virus program set to scan all
files, try changing it to scan programs and documents only.

Problems of this sort can also be caused by third party
programs-malware/parasites/Trojans, etc. that your AV cannot detect/remove.

From Control Panel> Internet Options> Advanced> uncheck "Enable third
party browser extensions."
If this allows IE to work properly then you have scumware on your system.
First clean you machine, then Disable the "third party browser extensions."
after the cleanup.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Hope this helps.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Jan-
Thanks for the extended reply, I REALLY appreciate the feedback. Those are
good suggestions to try. I hope others will benefit and post their
experiences.

I am a little hesitant to blame malware for glitches, as we have
well-respected anti-malware in place. I suppose no product works 100%, but we
seldom web surf in unclean waters. How does one avoid buying every product on
the market?

Again, thanks.

Pete

Hi peterd

Another suggestion is to update your video drivers.

First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
- - -
This upload operation may involve javascript. Try these two commands from
Start> Run
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a refresh of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Update your video driver. If you don't know the location of your Video
driver, or how to find it:
Location for XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
http://www.microsoft.com/windowsxp/using/games/learnmore/updatingdrivers.mspx
or......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
Find the information on your video driver. Then go to the website for mfg.
of the video driver and look for the update to download and install. There
may also be a Update Driver button on the dialog box you can use to go
direct to the update download site.

also..

If you are using a McAfee anti-virus program set to scan all
files, try changing it to scan programs and documents only.

Problems of this sort can also be caused by third party
programs-malware/parasites/Trojans, etc. that your AV cannot detect/remove.

From Control Panel> Internet Options> Advanced> uncheck "Enable third
party browser extensions."
If this allows IE to work properly then you have scumware on your system.
First clean you machine, then Disable the "third party browser extensions."
after the cleanup.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Hope this helps.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

IE6 hangs up daily on both our computers in house. The only apparent
connection is a quick move with the mouse while a site is loading. The
computer then has to be hard-booted (uplugged) to get IE working; other
programs remain operable. Stopping processes etc. via Task Manager does
not
work.

Both systems have SP2 and are fully updated automatically. Both have
spyware
and antivirus protection, as well as a hub/firewall.

I will try turning down hardware acceleration (sugg. by Sandi Hardmeier).
Any other suggestions?
Any suggestion on shutting down other than unplugging?

Thanks!!

 

[Jan Il]

Hi peterd

Jan-
Thanks for the extended reply, I REALLY appreciate the feedback. Those are
good suggestions to try. I hope others will benefit and post their
experiences.

You're welcome!

I am a little hesitant to blame malware for glitches, as we have
well-respected anti-malware in place. I suppose no product works 100%, but
we
seldom web surf in unclean waters. How does one avoid buying every product
on
the market?

How to avoid buying every product on the market? Well.....a good Rule of
Thumb is to ask first. Second, there's a lot of good software available for
free.

You don't have to go to 'unclean waters' or websites to get some sort of
scumware, just going to the Internet is often all it takes, no matter what
browser you use. The best thing is to do the best you can to protect
yourself, and then be prepared with the proper tools on hand to take care of
those that do get by, and there will be those that do. No matter what
browser you use, or what protection you have in place, there is new junkware
spewed out on the Internet every day that takes a bit for the scumware
fighters to be aware of them and then write the removal tools.

Take a look at the information here for ways to help keep your machine lean
and mean. <g>

How did I get infected in the first place?
http://forums.net-integration.net/index.php?showtopic=3051

If you aren't sure, then ask here, the forums, your IT, etc. But, ask
first.

Again, thanks.

If you need further help, just give a holler.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Pete

Hi peterd

Another suggestion is to update your video drivers.

First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
- - -
This upload operation may involve javascript. Try these two commands from
Start> Run
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a refresh of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Update your video driver. If you don't know the location of your Video
driver, or how to find it:
Location for XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
http://www.microsoft.com/windowsxp/using/games/learnmore/updatingdrivers.mspx
or......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
Find the information on your video driver. Then go to the website for
mfg.
of the video driver and look for the update to download and install.
There
may also be a Update Driver button on the dialog box you can use to go
direct to the update download site.

also..

If you are using a McAfee anti-virus program set to scan all
files, try changing it to scan programs and documents only.

Problems of this sort can also be caused by third party
programs-malware/parasites/Trojans, etc. that your AV cannot
detect/remove.

From Control Panel> Internet Options> Advanced> uncheck "Enable third
party browser extensions."
If this allows IE to work properly then you have scumware on your system.
First clean you machine, then Disable the "third party browser
extensions."
after the cleanup.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Hope this helps.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

IE6 hangs up daily on both our computers in house. The only apparent
connection is a quick move with the mouse while a site is loading. The
computer then has to be hard-booted (uplugged) to get IE working; other
programs remain operable. Stopping processes etc. via Task Manager does
not
work.

Both systems have SP2 and are fully updated automatically. Both have
spyware
and antivirus protection, as well as a hub/firewall.

I will try turning down hardware acceleration (sugg. by Sandi
Hardmeier).
Any other suggestions?
Any suggestion on shutting down other than unplugging?

Thanks!!

 

[Guest]

Jan-
Thanks again, these are great suggestions, comments and links. I' sure they
will help. Knowledge is power.
Pete

Hi peterd

Jan-
Thanks for the extended reply, I REALLY appreciate the feedback. Those are
good suggestions to try. I hope others will benefit and post their
experiences.

You're welcome!

I am a little hesitant to blame malware for glitches, as we have
well-respected anti-malware in place. I suppose no product works 100%, but
we
seldom web surf in unclean waters. How does one avoid buying every product
on
the market?

How to avoid buying every product on the market? Well.....a good Rule of
Thumb is to ask first. Second, there's a lot of good software available for
free.

You don't have to go to 'unclean waters' or websites to get some sort of
scumware, just going to the Internet is often all it takes, no matter what
browser you use. The best thing is to do the best you can to protect
yourself, and then be prepared with the proper tools on hand to take care of
those that do get by, and there will be those that do. No matter what
browser you use, or what protection you have in place, there is new junkware
spewed out on the Internet every day that takes a bit for the scumware
fighters to be aware of them and then write the removal tools.

Take a look at the information here for ways to help keep your machine lean
and mean. <g>

How did I get infected in the first place?
http://forums.net-integration.net/index.php?showtopic=3051

If you aren't sure, then ask here, the forums, your IT, etc. But, ask
first.

Again, thanks.

If you need further help, just give a holler.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Pete

Hi peterd

Another suggestion is to update your video drivers.

First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
- - -
This upload operation may involve javascript. Try these two commands from
Start> Run
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Then, you might try a refresh of the scripting engine. Go to
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
for the appropriate download.

Update your video driver. If you don't know the location of your Video
driver, or how to find it:
Location for XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
http://www.microsoft.com/windowsxp/using/games/learnmore/updatingdrivers.mspx
or......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
Find the information on your video driver. Then go to the website for
mfg.
of the video driver and look for the update to download and install.
There
may also be a Update Driver button on the dialog box you can use to go
direct to the update download site.

also..

If you are using a McAfee anti-virus program set to scan all
files, try changing it to scan programs and documents only.

Problems of this sort can also be caused by third party
programs-malware/parasites/Trojans, etc. that your AV cannot
detect/remove.

From Control Panel> Internet Options> Advanced> uncheck "Enable third
party browser extensions."
If this allows IE to work properly then you have scumware on your system.
First clean you machine, then Disable the "third party browser
extensions."
after the cleanup.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Hope this helps.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

IE6 hangs up daily on both our computers in house. The only apparent
connection is a quick move with the mouse while a site is loading. The
computer then has to be hard-booted (uplugged) to get IE working; other
programs remain operable. Stopping processes etc. via Task Manager does
not
work.

Both systems have SP2 and are fully updated automatically. Both have
spyware
and antivirus protection, as well as a hub/firewall.

I will try turning down hardware acceleration (sugg. by Sandi
Hardmeier).
Any other suggestions?
Any suggestion on shutting down other than unplugging?

Thanks!!