IE6 shuts down as soon as it starts up...help!

J

Jay

When i start my IE6, i get Internet Explorer has
encountered a problem and needs to close. We are sorry for
the inconvenience. The Error Signature is AppName: iexplore.exe AppVer: 6.0.2800.1106
ModName: syspa32.dll
ModVer: 0.0.0.0 Offset: 000143ce, does anyone know how to fix this
error?
 
G

Guest

http://www.mvps.org/inetexplorer

----- Jay wrote: ----

When i start my IE6, i get Internet Explorer ha
encountered a problem and needs to close. We are sorry fo
the inconvenience. The Error Signature is AppName: iexplore.exe AppVer: 6.0.2800.1106
ModName: syspa32.dl
ModVer: 0.0.0.0 Offset: 000143ce, does anyone know how to fix thi
error
 
D

Don Varnau

Jay,
A google search found nothing on syspa32.dll but there's a good possibility
that this is being caused by a third-party
program (adware, spyware, parasite)

Download, install, *update* and run these two programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ Remove items listed in red- others are
optional.

If unsuccessful with those programs, download HijackThis from
http://www.net-integration.net/tools/hijackthis.html Read the instructions
and post a HijackThis log to the Hijackthis Logs And Problems (OPEN) forum
at http://63.247.79.145/~coyote/forums/
or
the appropriate forum at http://forums.net-integration.net/index.php?
or
http://forum.mvps.org

Additional information, including security tips at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

If not caused by malware, consider disabling (for diagnostic purposes)
legitimate programs running in the background which might be interacting
with IE- security, antivirus, etc. You may have to uninstall then reinstall
a program.

Hope this helps,
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

When i start my IE6, i get Internet Explorer has
encountered a problem and needs to close. We are sorry for
the inconvenience. The Error Signature is AppName: iexplore.exe AppVer:
6.0.2800.1106
ModName: syspa32.dll
ModVer: 0.0.0.0 Offset: 000143ce, does anyone know how to fix this
error?
 
F

Frank Saunders, MS-MVP

Jay said:
When i start my IE6, i get Internet Explorer has
encountered a problem and needs to close. We are sorry for
the inconvenience. The Error Signature is AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: syspa32.dll
ModVer: 0.0.0.0 Offset: 000143ce, does anyone know how to fix this
error?

syspa32.dll does not appear to be a Microsoft file.

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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