IE6 Crashes

[Parker]

Hello All,

My IE6 is crashing constantly with several different fault addresses that I
see in event viewer. Does anyone know how to stop the crashes. I have done
some Google searches without much success with these exact errors. Any help
would be welcome!
Thanks in Advance

Faulting application iexplore.exe, version 6.0.2800.1106,
faulting module ntdll.dll, version 5.1.2600.1217, fault
address 0x00085c0 or 0x00008d2c or 0x00007eb2 or 0x000080c9

 

[Jan Il]

Hi Parker

Hello All,

My IE6 is crashing constantly with several different fault addresses
that I see in event viewer. Does anyone know how to stop the
crashes. I have done some Google searches without much success with
these exact errors. Any help would be welcome!
Thanks in Advance

Faulting application iexplore.exe, version 6.0.2800.1106,
faulting module ntdll.dll, version 5.1.2600.1217, fault
address 0x00085c0 or 0x00008d2c or 0x00007eb2 or 0x000080c9

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but the the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Parker]

Thanks for the quick response Jan,

The spyware (spybot, AdAware,HiJack This,and Schredder) did not find
anything. I had run them all in safe mode. No viruses detected(in safe
mode). sfc /scannow also found nothing. Any other suggestions??

Thanks in Advance

 

[LuckyStrike]

Welcome back Jan !! <VBSEG>
LS :-D[/QUOTE]

 

[Jan Il]

Hi Parker

Thanks for the quick response Jan,

The spyware (spybot, AdAware,HiJack This,and Schredder) did not find
anything. I had run them all in safe mode. No viruses detected(in
safe mode). sfc /scannow also found nothing. Any other suggestions??

You might also try here:

IE shuts down without warning
http://inetexplorer.mvps.org/answers_5.htm#shuts_down

Additionally, here are some suggestions that might also work. Disregard the
fact it's on a Dell forum - the problem is not system specific. As you did
not mention what OS you are running, I have included information for XP and
2000.

Courtesy of John S. - Moderator

Enter your system BIOS and clear your NVRAM. Most systems do this by holding
down the ALT key and hit the E key once. You will hear a beep. This clears
your NVRAM (plug and play memory).

Hit ESC, save changes and reboot.

Scan your hard drive for errors. Depending on the hard drives you have you
can run 90/90 (IDE and SATA drives) or SCSI (U160 and U320 drives).

90/90 http://support.dell.com/us/en/kb/document.asp?dn=1030780

U160 SCSI ? Boot to your Dell Precision Workstation Resource CD (RCD). On
the first menu you come to choose number one. On the second menu you come to
choose the SCSI HD Diagnostics. On the next menu choose to agree to
disclaimer than do not log the diagnostics. On the main menu choose A (all)
and then G (go). Hit enter and the test should start running. If you get any
errors please write them down and I will replace your hard drive. If it
passes continue to troubleshoot.

U320 SCSI ? Run a Verification on your hard drives. Go to this link and
follow the instructions to run the hard disk verification:

http://docs.us.dell.com/docs/storage/6k794/en/software.htm

Once you run the diagnostics and if your hard drive passes enter safe mode
on your system.

Do you see the same issue here?

Windows 2000 & XP step: Scan your system for viruses and remove any spyware
software that may reside on your system..

Windows 2000 & XP step: In Windows go to your start menu, click on All
Programs. Go to your Startup Folder. Move all the files from your start up
folder to your desktop. Make sure the start menu is empty. Reboot to see if
this fixes your issue.

Windows XP step: Run MSCONFIG.

http://support.dell.com/us/en/kb/document.asp?dn=1076445

Windows XP step: Run System Restore.

http://support.dell.com/us/en/kb/document.asp?dn=1055856

Windows XP step: If you are still having issues boot to your Windows XP
CDROM. When you see the first menu choose R to repair. Choose C for the
recovery console. The recovery console will then ask you what Operating
System you to repair, you should have only one choice. Hit the number 1 key
and then enter. You will then be asked for your Administrator password, type
it in. Then at the DOS prompt type CHKDSK /P /R. This test could take
anywhere from 5 minutes to an hour.

Windows XP step: If this does not work then continue. Reboot to the XP CD
and when you see the following message displayed on the Welcome to Setup
screen, press ENTER: To setup Windows XP now, press ENTER.

At this point an option to press R to enter the Recovery Console is
displayed. Do not select this option.

On the Windows XP Licensing Agreement screen, press F8 to agree to the
license agreement.

Make sure that your current installation of Windows XP is selected in the
box (there should be only one option to choose), and then press the R key to
repair Windows XP.

Follow the instructions on the screen to complete Setup.

NOTE: It will look like you are reinstalling Windows XP. You are NOT. It is
only repairing files that are different from the ones on the CDROM.


Window 2000 step: Boot the Windows 2000 CD and run a repair. After boot to
the Windows 2000 CD you will come to a menu with 3 choices: Hit Enter to
Continue, R for Repair, and F3 to Quite. Choose to repair the Operating
System by hitting the R key. It when then ask you to repair from the
Recovery Console or with the Emergency Repair Disk. Choose the Emergency
Repair Disk repair by hitting the R key. Unless you have created an
Emergency Repair Disk please hit the L key on the next screen. Now chose a
fast repair. If the repair can see your Windows installation it will
continue with the repair. If the repair does not see your Windows
installation your operating system is corrupt. If all goes well it should
boot up to the Windows after it reboots after the repair (do not hit any
keys after the reboot starts let it boot up normally.)

Windows 2000 step: If you are still having the same issue or if the repair
does not see your Windows installation you will need to boot again to the
Windows CD. This time you will choose R to repair again. This time when the
repair menu comes up choose C for the recovery console. The recovery console
will then ask you what Operating System you to repair, you should have only
one choice. Hit the number 1 key and then enter. You will then be asked for
your Administrator password, type it in. Then at the DOS prompt type CHKDSK
/P /R. This test could take anywhere from 5 minutes to an hour.

Windows 2000 step: If the problem continues boot to the Windows CD again
this time when you get the main menu you will need to Enter. You will be
asked to agree to the Microsoft License agreement, hit F8. If this repair
sees your Windows installation it will give you the option of repairing it.

Windows 2000 step: If the repair fails the next step would be for you to
uninstall one application at a time. For example, if you have PhotoShop and
Corel Draw, you would uninstall PhotoShop and then reboot. If the problem
goes away you know it is PhotoShop. If the problem is still there you would
then need to uninstall Corel Draw. If the problem remains after doing this
then I would start uninstalling your other software applications one at a
time.

More info on this problem here:
http://forums.us.dell.com/supportforums/board/message?board.id=pw_harddrive&message.id=775


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Jan Il]

Hey Lucky!

Welcome back Jan !! <VBSEG>
LS :-D

Thanks! It's really great to be back. Looks like I have a lot to catch up
on too. ;=)))

Jan
Smiles are meant to be shared,
that's why they're so contagious.

 

[LuckyStrike]

Don't worry.... you'll soon get over it. <VBG>

 

[Jan Il]

Don't worry.... you'll soon get over it. <VBG>

Ahmm...is that a vote of confidence, or...do I look that different? ;=)))

Jan

 

[LuckyStrike]

You look the same, and may I say you just... well better not. ) You do
have my vote of confidence though.

But it's this... "IE Crashes"... thing. <sigh> Wonder if they'd tell you
("Hmmmm....something new has been added...") that they just installed XPSP2.
<grumble> It was bad enough already trying to find out which OS was in use.
<sigh... again>

 

[Jan Il]

You look the same, and may I say you just... well better not. )
You do have my vote of confidence though.

Hee hee....what a smoothie...... ;=)))

But it's this... "IE Crashes"... thing. <sigh> Wonder if they'd tell
you ("Hmmmm....something new has been added...") that they just
installed XPSP2. <grumble> It was bad enough already trying to find
out which OS was in use. <sigh... again>

Yes...it does seem somewhat overwhelming for all. But, it's just that some
don't know all the rules of how to post their problem, and many are very
frustrated as they don't know how or where to check to provide the best
information. So...that is why we simply ask....or try to employ our Crystal
ball. <vbg>

From what I am seeing at this point, is that the SP2 has indeed caused a
great deal of problems for many users, and not only with IE. Thus...we are
going to have our hands full to find a way to help those who are having to
deal with the problems as best we can.

Thus, our patience, and understanding, are the best problem solving tools we
have.

Jan

 

[LuckyStrike]

Hee hee....what a smoothie...... ;=)))

Ummm...Raspberry or Orange?

Yes...it does seem somewhat overwhelming for all. But, it's just that some
don't know all the rules of how to post their problem, and many are very
frustrated as they don't know how or where to check to provide the best
information. So...that is why we simply ask....or try to employ our Crystal
ball. <vbg>

Well, true. Also, that wasn't *really* a complaint... more of an
observartion, with "just a hint" of complaint. :-D

From what I am seeing at this point, is that the SP2 has indeed caused a
great deal of problems for many users, and not only with IE. Thus...we are
going to have our hands full to find a way to help those who are having to
deal with the problems as best we can.

It ain't gonna be pretty... ahh, *bless* W98se (and ...ahem... WinME.
heh-heh)

Thus, our patience, and understanding, are the best problem solving tools we
have.

LS
------------------------

 

[peter gant]

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

 

[Jan Il]

Ummm...Raspberry or Orange?

Well, true. Also, that wasn't *really* a complaint... more of an
observartion, with "just a hint" of complaint. :-D

.....l thought so..

It ain't gonna be pretty... ahh, *bless* W98se (and ...ahem... WinME.
heh-heh)

There are 'some' advantages to not upgrading. And some folks thought WinME
was a problem product..... ;=)

Wait a min... lemme find my "halo". <bg>

Wot!? You lost yours already?.......<sigh>

;=)))

Jan

 

[LuckyStrike]

Peter -

I had looked at your initial post, but declined to reply as it seemed "out
of my league". XP is not a system I am really at all familiar with. The
first question one is inclined to ask is if you've done all of the customary
scans for malware/parasites on that system. Assuming that "all things being
the same" as you so poetically penned, it is unlikely that W98se (or the
previous W9.x systems) would fare so well without stringent spyware/malware
housecleaning. Therefore I would *guess* that your XP is clean. That being
the case, I am at a loss to really determine a cause for that slowdown as
you've described.

As far as adding the SP2 update goes, I would say Caveat Emptor on that.
There seems to be a number of systems which have gotten "broken" by that
update. I would hold off for a while until things are sorted, and the "Pros"
find the way to fix it and that which it broke. Unlikely to remedy your
symptoms anyway; most persons with XP before this update had systems which
worked fine. Why should yours be an exception?

If a bolt of lightning in the form of an epiphany strikes me, I'll get back
on this.
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

<snipped for brevity and pertinence>

 

[LuckyStrike]

Yeah.
Yeah (definitely)
and
Yeah (it was here a minute ago)
(in that order)

 

[LuckyStrike]

Oh, one thing I had failed to ask you Peter. I suppose you've tried
"repairing" and/or re-installing IE6?

But before that, see this:
Microsoft Internet Explorer may stop responding for up to six minutes
http://support.microsoft.com/default.aspx?scid=kb;en-us;833301&Product=ie600
Internet Explorer Appears to Stop Responding When You Start It
http://support.microsoft.com/default.aspx?scid=kb;[LN];220902
How Internet Explorer Cache Settings Affect Web Browsing
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263070


How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/default.aspx?kbid=318378
How to Uninstall Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
Unable to Install Internet Explorer 6 on Windows XP
http://support.microsoft.com/?kbid=304872
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

HTH -
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

 

[Parker]

Lucky and Jan,

My mistake. I forgot the OP. I'm usually in an XP group. SP2 is not
installed on this PC. It is running XP pro with all updates except SP2

OOPs

Oh, one thing I had failed to ask you Peter. I suppose you've tried
"repairing" and/or re-installing IE6?

But before that, see this:
Microsoft Internet Explorer may stop responding for up to six minutes
http://support.microsoft.com/default.aspx?scid=kb;en-us;833301&Product=ie600
Internet Explorer Appears to Stop Responding When You Start It
http://support.microsoft.com/default.aspx?scid=kb;[LN];220902
How Internet Explorer Cache Settings Affect Web Browsing
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263070


How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/default.aspx?kbid=318378
How to Uninstall Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
Unable to Install Internet Explorer 6 on Windows XP
http://support.microsoft.com/?kbid=304872
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

HTH -
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

 

[Jan Il]

Hi Peter

My apologies for the OT, I didn't know you were waiting for us. )

In view of the information you have provided below, I don't have more to add
than what LuckyStrike has stated. Like LuckyStrike, I would recommend that
you hold off on for a while yet on the upgrade to the SP2. There are still a
number of things that can cause serious system problems.

However, should you choose to upgrade, here is some information you might
wish to review prior to doing so, which might help you avoid some of the
pitfalls of the process, and afford more positive results. I strongly
suggest that you read all the information and follow the instructions
carefully.

Pre-Installation Recommendations:
http://forum.aumha.org/viewtopic.php?t=7260&start=0&postdays=0&postorder=asc&highlight=

The Guide for Installing and Deploying Updates for Microsoft Windows XP
Service Pack 2
(Formerly Known As "Hotfix Deployment and Installation Guide")
http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/hfdeploy.mspx

Doing the Installtion:
http://forum.aumha.org/viewtopic.php?t=7266&start=0&postdays=0&postorder=asc&highlight=

Tidying up after SP2 Installation:
http://forum.aumha.org/viewtopic.php?t=7265&start=0&postdays=0&postorder=asc&highlight=
*********************************************************
Are You Ready for WinXP SP2?
http://www.microsoft.com/windowsxp/sp2/preinstall.mspx
Top 10 Reasons to Install Windows XP Service Pack 2 (SP2)
http://www.microsoft.com/windowsxp/sp2/topten.mspx

WinXP SP2 Homepage
http://www.microsoft.com/windowsxp/sp2/default.mspx

WinXP SP2 Support Center
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
Pages of MVP & 'Windows Update Maven' Jupiter Jone's
Service Pack (any) Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page
http://www3.telus.net/dandemar/xpsp2.htm
*****************************************************
If you have installed any software that modifies standard system components,
eg to give a different boot screen, or even custom theme, uninstall it
before installing either service pack.

Also, SP2 includes all the items in SP1, and may further update some of
them. It is not necessary to install SP1 before getting SP2; nor to
iuninstall it or any other Microsoft Windows Updates.

More information can be found here:

Installing SP2
http://forum.aumha.org/viewforum.php?f=45

also.............

MS No charge SP2 support website
http://forum.aumha.org/viewtopic.php?t=7843&start=0&postdays=0&postorder=asc&highlight=


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

-----Original Message-----


Hee hee....what a smoothie...... ;=)))

Yes...it does seem somewhat overwhelming for all. But, it's just
that some don't know all the rules of how to post their problem, and
many are very frustrated as they don't know how or where to check to
provide the best information. So...that is why we simply ask....or
try to employ our Crystal ball. <vbg>

From what I am seeing at this point, is that the SP2 has indeed
caused a great deal of problems for many users, and not only with
IE. Thus...we are going to have our hands full to find a way to
help those who are having to deal with the problems as best we can.

Thus, our patience, and understanding, are the best problem solving
tools we have.

Jan



.

 

[Jan Il]

Hi Parker

Lucky and Jan,

My mistake. I forgot the OP. I'm usually in an XP group. SP2 is not
installed on this PC. It is running XP pro with all updates except
SP2

OOPs

No problem... <s>

Good that it's not SP2 at this point! (Whew!!) <VBG> Thus, you can
disregard my other reply.

In addition to my original reponse, LuckyStrike's suggestion and information
for doing a repair of the IE6 in XP is worth following. Often, parasites
and other types of 3rd party warez can cause IE to constantly crash, and
their removal can cause some files to be corrupted or even deleted. Doing a
repair can return all the program files to the original install condition,
and replace any missing files. Here is another source of information you
might also take a look at;

IE shuts down without warning
http://inetexplorer.mvps.org/answers_5.htm#shuts_down

If the information we've provided does not resolve your problem, please post
back to this thread and we'll do our best to help you get your problem
resolved.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Oh, one thing I had failed to ask you Peter. I suppose you've tried
"repairing" and/or re-installing IE6?

But before that, see this:
Microsoft Internet Explorer may stop responding for up to six minutes

http://support.microsoft.com/default.aspx?scid=kb;en-us;833301&Product=ie600

Internet Explorer Appears to Stop Responding When You Start It
http://support.microsoft.com/default.aspx?scid=kb;[LN];220902
How Internet Explorer Cache Settings Affect Web Browsing
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263070


How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/default.aspx?kbid=318378
How to Uninstall Internet Explorer 6

http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600

Unable to Install Internet Explorer 6 on Windows XP
http://support.microsoft.com/?kbid=304872
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

HTH -
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

 

[LuckyStrike]

Definitive "what to do before XPSP2" Master Post Jan. <clapping> :-D

Then, as if SP2/IE Crashes aren't enough, one must deal with "recognizing
Peter from Paul" (Or should I say Parker?) <VBG>
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post: (make sure you don't change "your name")
<eg>
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------

Hi Peter

My apologies for the OT, I didn't know you were waiting for us. )

In view of the information you have provided below, I don't have more to add
than what LuckyStrike has stated. Like LuckyStrike, I would recommend that
you hold off on for a while yet on the upgrade to the SP2. There are still a
number of things that can cause serious system problems.

However, should you choose to upgrade, here is some information you might
wish to review prior to doing so, which might help you avoid some of the
pitfalls of the process, and afford more positive results. I strongly
suggest that you read all the information and follow the instructions
carefully.

Pre-Installation Recommendations:
http://forum.aumha.org/viewtopic.php?t=7260&start=0&postdays=0&postorder=asc&highlight=

The Guide for Installing and Deploying Updates for Microsoft Windows XP
Service Pack 2
(Formerly Known As "Hotfix Deployment and Installation Guide")
http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/hfdeploy.mspx

Doing the Installtion:
http://forum.aumha.org/viewtopic.php?t=7266&start=0&postdays=0&postorder=asc&highlight=

Tidying up after SP2 Installation:
http://forum.aumha.org/viewtopic.php?t=7265&start=0&postdays=0&postorder=asc&highlight=
*********************************************************
Are You Ready for WinXP SP2?
http://www.microsoft.com/windowsxp/sp2/preinstall.mspx
Top 10 Reasons to Install Windows XP Service Pack 2 (SP2)
http://www.microsoft.com/windowsxp/sp2/topten.mspx

WinXP SP2 Homepage
http://www.microsoft.com/windowsxp/sp2/default.mspx

WinXP SP2 Support Center
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
Pages of MVP & 'Windows Update Maven' Jupiter Jone's
Service Pack (any) Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page
http://www3.telus.net/dandemar/xpsp2.htm
*****************************************************
If you have installed any software that modifies standard system components,
eg to give a different boot screen, or even custom theme, uninstall it
before installing either service pack.

Also, SP2 includes all the items in SP1, and may further update some of
them. It is not necessary to install SP1 before getting SP2; nor to
iuninstall it or any other Microsoft Windows Updates.

More information can be found here:

Installing SP2
http://forum.aumha.org/viewforum.php?f=45

also.............

MS No charge SP2 support website
http://forum.aumha.org/viewtopic.php?t=7843&start=0&postdays=0&postorder=asc&highlight=


Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

sorry to barge in. would lucky strike and jan like to help
me with the following problem of IE6 'not responding'.
i've licked every problem i had with dos 5 & 6, win 3.1,
3.11 for workgroups, 95 and 98. but this one with xp is
just like having to play andy roddick on his service game!

this is what i had posted under the subject heading 'A
Clue to IE Not Responding':

I just noticed something that might give you a clue as to
what is causing the hourglass syndrome in IE6.
The 'freezing' is NOT one that is absolutely fatal. After
about three minutes, IE resurrects itself and starts
responding normally. I had previously been too quick to
end the process by way of task manager, thinking it was an
irrecoverable error.) Now, I always keep task manager in
the foreground. Whenever the hourglass syndrome appears
and IE freezes momentarily, task manager shows TWO
identical application tasks that are 'not responding'. For
example, if one instance of IE is frozen whilst attempting
to connect to www.google.com, task manager will show TWO
identical application tasks attempting to connect to
www.google.com and both are 'not responding'.
Subsequently, when IE comes to itself and
does successfully connect to google, task manager will
automatically show only ONE application task connecting to
www.google.com that is 'running'. Is this a clue to the
problem? thanks.

[running IE 6.0.2800.1106.xpsp2.030422-1633IC with
Q818506, Q823353 and Q871260. urlmon, wininet,
mshtml=1459. browseui=1577. most of the other dlls=1106]
(latest versions of cwshredder,
adaware and spybot, in that order, gave a clean bill of
health.]

Another thing: i set up a separate pc on 98SE and used
windows update to install all available fixes just like i
did with the XP pc. everything, all programs, similar to
the dot. IE 6 NEVER EVER froze even once. ceteris paribus,
the problem is IE6 on XP. would xp_sp2 solve the problem?

-----Original Message-----

<snipped>