IE6 and OE don't work after upgrade

[John Noble]

WinNT 4.0 server sp6a. I upgraded from IE4.0 to IE6 sp1. IE will launch
but won't display any pages (any URL). OE will attempt to Launch but then
generates an application error (Dr. Watson - msimn.exe).

The first time I attempted the upgrade, the install had errors regarding
comcat.dll - I uninstalled IE6 then renamed comcat.dll per KB article and
re-installed and the installation completed fine.

Any suggestions? Should I have upgraded to IE5.0 or 5.5 first before
attempting upgrade to 6.0?

Thanks,
John Noble
Network Office Clearinghouse

 

[PA Bear]

Did you upgrade to IE6 SP1 via Windows Update?

To assure a clean install, your anti-virus application should be disabled
and all other running processes closed before installing anything, including
Windows Updates.

 

[John Noble]

Thanks for the reply. I've jsut attempted another re-install. I stopped the
anti-virus and any other services that weren't necessary. I've run SB S&D
and AdAware (although this is a server that does not receive mail and rarely
get's out onto the internet). Once again, the install seems to proceed fine
(no errors). Upon reboot, I can launch IE and the app loads but there is
nothing but a white background and hour glass. No URL will load. I've
confirmed internet access by connecting to and ftp site via command prompt.

I've tried uninstalling and reinstalling 4 times now. I've tried both full
install and minimal. I can uninstall back to 4.0 every time and IE then
works fine.

Also, if I attempt to change any IE (IE 6) settings via Internet Options,
the application freezes and I have to End Task it to close.

I need to have IE 5.5 or higher for an application that I am going to
install. All help appreciated.

John Noble
Network Office Clearinghouse

 

[John Noble]

One other thing I forogt to mention: The application Event Log lists and
event ID 1000 for IE everytime I launch it after upgrading to IE 6. Here's
the message:
The description for Event ID (1000) in Source (Microsoft Internet Explorer)
could not be found. It contains the following insertion string(s):
iexplore.exe, 6.0.2800.1106, ntdll.dll, 4.0.1381.298, 00028a87

John Noble
Network Office Clearinghouse

 

[PA Bear]

It's sounding more and more like a hijwackware problem, John.

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
http://www.trendmicro.com/download/pattern.asp and extract its contents to
the same folder; see the Readme text file for instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.0 (no updates available currently; choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957

 

[John Noble]

Thanks again.
I've done all steps in part A of your last reply.
Deleted Temp internet files
Emptied Recycle Bin
Deleted all files in Temp folder
Ran Sysclean with AV stopped, no other programs/services running & server
disconnected from LAN. Sysclean reported no problems or errors
I updated AV (Sophos AV) with latest patch (ide) files and ran complete scan
(all files) of each hard drive - 0 viruses found.

So I'm on to step B.
Correct me if I am wrong, but I am under the impression WinNT4.0 is not a
supported OS for CWShredder.
I will update Spybot SD & Adaware with todays patches and run again but they
turned up minimal results yesterday.

I'm starting to think this may not be a hijack related issue but I could be
wrong. Please advise on CWShredder - Intermute's site does not indicate if
WinNT is supported (Actually, I found text that says SpySubtract is only
supported for Win98se, WinME, Win2k & WinXP - I can't find a supported
platform list for CWShredder specifically). Anyway, I've tried launching
CWShredder by double-clicking in explorer and I receive and 'Entry Point Not
Found' error with this text "The procedure entry point Module32First could
not be located in the dynamic link library KERNEL32.dll"

Thaks again for your responses,
John Noble
Network Office Clearinghouse

It's sounding more and more like a hijwackware problem, John.

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
http://www.trendmicro.com/download/pattern.asp and extract its contents to
the same folder; see the Readme text file for instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.0 (no updates available currently; choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

One other thing I forogt to mention: The application Event Log lists and
event ID 1000 for IE everytime I launch it after upgrading to IE 6.
Here's the message:
The description for Event ID (1000) in Source (Microsoft Internet
Explorer) could not be found. It contains the following insertion
string(s): iexplore.exe, 6.0.2800.1106, ntdll.dll, 4.0.1381.298, 00028a87

John Noble
Network Office Clearinghouse

 

[John Noble]

I've completed all steps (except for CWShredder - I even downloaded v.2.0
and it won't run either).
AdAware reported no problems
Spybot S&D reported 1 Alexa related & 1 DSO Exploit, both fixed
I ran HijackThis and posted the log to the forums on aumha.org but I don't
think a hijacker is the problem.

John Noble
Network Office Clearinghouse

Thanks again.
I've done all steps in part A of your last reply.
Deleted Temp internet files
Emptied Recycle Bin
Deleted all files in Temp folder
Ran Sysclean with AV stopped, no other programs/services running & server
disconnected from LAN. Sysclean reported no problems or errors
I updated AV (Sophos AV) with latest patch (ide) files and ran complete scan
(all files) of each hard drive - 0 viruses found.

So I'm on to step B.
Correct me if I am wrong, but I am under the impression WinNT4.0 is not a
supported OS for CWShredder.
I will update Spybot SD & Adaware with todays patches and run again but they
turned up minimal results yesterday.

I'm starting to think this may not be a hijack related issue but I could be
wrong. Please advise on CWShredder - Intermute's site does not indicate if
WinNT is supported (Actually, I found text that says SpySubtract is only
supported for Win98se, WinME, Win2k & WinXP - I can't find a supported
platform list for CWShredder specifically). Anyway, I've tried launching
CWShredder by double-clicking in explorer and I receive and 'Entry Point Not
Found' error with this text "The procedure entry point Module32First could
not be located in the dynamic link library KERNEL32.dll"

Thaks again for your responses,
John Noble
Network Office Clearinghouse

It's sounding more and more like a hijwackware problem, John.

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
http://www.trendmicro.com/download/pattern.asp and extract its contents to
the same folder; see the Readme text file for instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.0 (no updates available currently; choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

One other thing I forogt to mention: The application Event Log lists and
event ID 1000 for IE everytime I launch it after upgrading to IE 6.
Here's the message:
The description for Event ID (1000) in Source (Microsoft Internet
Explorer) could not be found. It contains the following insertion
string(s): iexplore.exe, 6.0.2800.1106, ntdll.dll, 4.0.1381.298, 00028a87

John Noble
Network Office Clearinghouse

Thanks for the reply. I've jsut attempted another re-install. I
stopped the anti-virus and any other services that weren't necessary.
I've run SB S&D and AdAware (although this is a server that does not
receive mail and rarely get's out onto the internet). Once again, the
install seems to proceed fine (no errors). Upon reboot, I can launch
IE and the app loads but there is nothing but a white background and
hour glass. No URL will load. I've confirmed internet access by
connecting to and ftp site via command prompt.

I've tried uninstalling and reinstalling 4 times now. I've tried both
full install and minimal. I can uninstall back to 4.0 every time and
IE then works fine.

Also, if I attempt to change any IE (IE 6) settings via Internet
Options, the application freezes and I have to End Task it to close.

I need to have IE 5.5 or higher for an application that I am going to
install. All help appreciated.

John Noble
Network Office Clearinghouse


Did you upgrade to IE6 SP1 via Windows Update?

To assure a clean install, your anti-virus application should be
disabled and all other running processes closed before installing
anything, including Windows Updates.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


John Noble wrote:
WinNT 4.0 server sp6a. I upgraded from IE4.0 to IE6 sp1. IE will
launch but won't display any pages (any URL). OE will attempt to
Launch but then generates an application error (Dr. Watson -
msimn.exe).

The first time I attempted the upgrade, the install had errors
regarding comcat.dll - I uninstalled IE6 then renamed comcat.dll
per KB article and re-installed and the installation completed fine.

Any suggestions? Should I have upgraded to IE5.0 or 5.5 first
before attempting upgrade to 6.0?

Thanks,
John Noble
Network Office Clearinghouse

 

[PA Bear]

Please post all further info to your thread at Aumha forums, John.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

I've completed all steps (except for CWShredder - I even downloaded v.2.0
and it won't run either).
AdAware reported no problems
Spybot S&D reported 1 Alexa related & 1 DSO Exploit, both fixed
I ran HijackThis and posted the log to the forums on aumha.org but I don't
think a hijacker is the problem.

John Noble
Network Office Clearinghouse

Thanks again.
I've done all steps in part A of your last reply.
Deleted Temp internet files
Emptied Recycle Bin
Deleted all files in Temp folder
Ran Sysclean with AV stopped, no other programs/services running &
server disconnected from LAN. Sysclean reported no problems or errors
I updated AV (Sophos AV) with latest patch (ide) files and ran complete
scan (all files) of each hard drive - 0 viruses found.

So I'm on to step B.
Correct me if I am wrong, but I am under the impression WinNT4.0 is not
a supported OS for CWShredder.
I will update Spybot SD & Adaware with todays patches and run again but
they turned up minimal results yesterday.

I'm starting to think this may not be a hijack related issue but I
could be wrong. Please advise on CWShredder - Intermute's site does
not indicate if WinNT is supported (Actually, I found text that says
SpySubtract is only supported for Win98se, WinME, Win2k & WinXP - I
can't find a supported platform list for CWShredder specifically).
Anyway, I've tried launching CWShredder by double-clicking in explorer
and I receive and 'Entry Point Not Found' error with this text "The
procedure entry point Module32First could not be located in the dynamic
link library KERNEL32.dll"

Thaks again for your responses,
John Noble
Network Office Clearinghouse

It's sounding more and more like a hijwackware problem, John.

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean
or just a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download
the latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
http://www.trendmicro.com/download/pattern.asp and extract its
contents to the same folder; see the Readme text file for
instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the
machine until the scan completes.

If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options
[tab]).

Afterwards, update your own anti-virus application and perform
another full system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.0 (no updates available currently; choose Fix, not
Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix
everything in red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before
each and every use, even "right out of the box". But even they can't
catch everything, 24/7.

When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred
tool to use. It will help you to both identify and remove any
hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/, http://castlecops.com/forum67.html or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not
here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


John Noble wrote:
One other thing I forogt to mention: The application Event Log
lists and event ID 1000 for IE everytime I launch it after
upgrading to IE 6. Here's the message:
The description for Event ID (1000) in Source (Microsoft Internet
Explorer) could not be found. It contains the following insertion
string(s): iexplore.exe, 6.0.2800.1106, ntdll.dll, 4.0.1381.298,
00028a87

John Noble
Network Office Clearinghouse

Thanks for the reply. I've jsut attempted another re-install. I
stopped the anti-virus and any other services that weren't
necessary. I've run SB S&D and AdAware (although this is a server
that does not receive mail and rarely get's out onto the
internet). Once again, the install seems to proceed fine (no
errors). Upon reboot, I can launch IE and the app loads but
there is nothing but a white background and hour glass. No URL
will load. I've confirmed internet access by connecting to and
ftp site via command prompt.

I've tried uninstalling and reinstalling 4 times now. I've tried
both full install and minimal. I can uninstall back to 4.0 every
time and IE then works fine.

Also, if I attempt to change any IE (IE 6) settings via Internet
Options, the application freezes and I have to End Task it to
close.

I need to have IE 5.5 or higher for an application that I am
going to install. All help appreciated.

John Noble
Network Office Clearinghouse


Did you upgrade to IE6 SP1 via Windows Update?

To assure a clean install, your anti-virus application should be
disabled and all other running processes closed before
installing anything, including Windows Updates.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


John Noble wrote:
WinNT 4.0 server sp6a. I upgraded from IE4.0 to IE6 sp1. IE
will launch but won't display any pages (any URL). OE will
attempt to Launch but then generates an application error
(Dr. Watson - msimn.exe).

The first time I attempted the upgrade, the install had errors
regarding comcat.dll - I uninstalled IE6 then renamed
comcat.dll per KB article and re-installed and the
installation completed fine.

Any suggestions? Should I have upgraded to IE5.0 or 5.5 first
before attempting upgrade to 6.0?

Thanks,
John Noble
Network Office Clearinghouse

 

[Robert Aldwinckle]

WinNT 4.0 server sp6a. I upgraded from IE4.0 to IE6 sp1.
IE will launch but won't display any pages (any URL).

Can we assume that WDU was not installed with IE4.0?
(If not you might have to reinstall it from the IE6 site.)
If you're not sure you can tell by checking the version of your explorer.exe (e.g. at the DLL Database.)

Have you tried an IE Repair? (Ref. KB194177)

Also please clarify what version of IE you have now.
Your answer to PA Bear's suggestion to use WU seemed
open to at least two interpretations as to whether you have
installed the latest cumulative update. Note that provided
you have another computer (or another partition) to work with
that you could download the latest cumulative security update
for IE and install it manually, bypassing WU and your problems
with your IE.

OE will attempt to Launch but then
generates an application error (Dr. Watson - msimn.exe).

Details? Use drwtsn32.log and find the Stack Back Trace
of the crashing task. (E.g. find up from the bottom FAULT ->
and page ahead to it.)


HTH

Robert Aldwinckle
---

 

[John Noble]

Can we assume that WDU was not installed with IE4.0?
(If not you might have to reinstall it from the IE6 site.)

What is WDU?

If you're not sure you can tell by checking the version of your

explorer.exe (e.g. at the DLL Database.)

Have you tried an IE Repair? (Ref. KB194177)

Yes. IE repair completes successfully. No change in browser status.

Also please clarify what version of IE you have now.

IE 6 sp1

Your answer to PA Bear's suggestion to use WU seemed
open to at least two interpretations as to whether you have
installed the latest cumulative update. Note that provided
you have another computer (or another partition) to work with
that you could download the latest cumulative security update
for IE and install it manually, bypassing WU and your problems
with your IE.

I did not install IE6 from Windows Update. I downloaded ie6setup.exe and
installed from that.

Details? Use drwtsn32.log and find the Stack Back Trace
of the crashing task. (E.g. find up from the bottom FAULT ->
and page ahead to it.)

FAULT ->77f88a87 f2ae repne scasb
es:00000018=??

016bead8 751a21bd 001f0001 00000000 00000018 016beb8a
ntdll!RtlInitAnsiString


Additional info: IE6 will browse UNC paths on LAN. Seems that http is not
working (can't browse URLs)

John Noble
Network Office Clearinghouse

 

[Robert Aldwinckle]

What is WDU?

Windows Desktop Update (aka Active Desktop but more importantly
improved Shell Integration)


FWIW here is how to reinstall from IE6setup if you need to.
This was in reply to somebody who was crashing in browseui.dll

<extract>
For NT4sp6a I fixed a problem like that by installing
the latest update to Windows Desktop Update component
(aka WDU, aka Active Desktop but the most significant part
of it for me is its Shell Enhancements).

The command was:

ie6setup.exe /c:"ie6wzd /E:IE4Shell_NTx86"


That had the effect of installing the latest version of the WDU
component, as if I had had IE4.01sp2 to install and then upgrade
from. (The normally seen method of doing this update is to
uninstall IE6, install IE4.01sp2 with WDU and then reinstall IE6.)

explorer.exe (e.g. at the DLL Database.)
....

FAULT ->77f88a87 f2ae repne scasb
es:00000018=??

016bead8 751a21bd 001f0001 00000000 00000018 016beb8a
ntdll!RtlInitAnsiString

Many moons ago I used to participate in the windowsnt newsgroups.
I am almost certain that I have seen that crash before but my memory
is not as sharp as it once was.

Did you by any chance change any hardware *after* you upgraded
your service pack? I seem to recall a ROT that says reinstall your
service pack and all kinds of strange crashes will go away.

Aha.

http://groups.google.ca/groups?hl=e...0aa49b38&seekm=ONBcQ3C#BHA.1828@tkmsftngp05#s

(Google Groups reply by your truly found by
RtlInitAnsiString group:microsoft.*.windowsnt.*
)

BTW I use the Canadian server only because I'm not sure how much
archive they are keeping on the new Groups Beta US server.

Additional info: IE6 will browse UNC paths on LAN. Seems that http is not
working (can't browse URLs)

That might be another good reason to try reinstalling the service pack.


Good luck

Robert
---

 

[John Noble]

Thanks Robert.
No hardware changes since service pack install. I'll check out the other
suggestions.

John Noble
Network Office Clearinghouse

 

[PA Bear]

John didn't find any joy, Robert, and in fact ran into more problems. He
will be reloading.

See this concurrent post and thread in Aumha forums:

http://forum.aumha.org/viewtopic.php?p=66141#66141

 

[Robert Aldwinckle]

John didn't find any joy, Robert, and in fact ran into more problems. He will be reloading.

See this concurrent post and thread in Aumha forums:

http://forum.aumha.org/viewtopic.php?p=66141#66141

Ah. He gave up too soon. <eg>
No Control Panel just because there's no explorer.exe?
He could have used Task Manager to start control
or whatever portion of it he needed.

It would have been interesting to see some details about
the crash though.


Thanks for the update, Robear.


Robert
---

 

[PA Bear]

Your presence and posts to that forum thread and Aumha Forums in general
would be most welcomed, Robert. We especially could use some hands in the
HijackThis Logs forum. We're swamped!