IE Sluggish, jittery

[Chuck in Minot]

Symptom Problem..
IE Scrolling is very slow, jittery, sluggish.
Long delay when trying to highlight text on a web page.
Long delay when typing text into fields on web pages.
IE delays when closing up to 30 seconds or more

-Everything else runs just fine-

Running 98SE....... 256 Megs ram.
System resources are in the 80s.
No recent installs or systems changes.

What I have tried so far:
Ran Virus, and spyware programs, no bugs, tried on line ones as well just in
case.
Ran all the tests and checks and fixes in Sys info Tools, nothing found.
Ran Video card tests, mem tests, nothing.
Checked for conflicts, nothing.
Ran Windows update, everything is updated, fixed, or patched with the
latest.
Reinstalled IE 5.5, same problems.
Removed, and then reinstalled all my video drivers.
Removed, and then reinstalled my mouse drivers.
Defragged, ran disk clean up.
Tried disabling all ActiveX features, that wasn't it.
Unchecked "Enable 3rd party browser extensions"
Yes smooth scrolling is enabled.
Checked to see if anything was hogging resources or CPU time.
Checked for installed programs I didn't install.
Called several tech friends, they couldn't find anything.


Hoping to avoid doing a full format, and reinstall of Windows and everything
else unless I have too. I know that its well documented that has to be done
if you do a lot of installs and system changes, but I haven't

Thinking one or 2 things here:
Its been 2 years since my last reinstall of Windows.
Something that I let Spybot delete caused a problem.

Any suggestions, ideas, guesses, or other things to try or look at?

Thanks
Chuck
================

 

[Chuck in Minot]

Still learning here, but thankful, was reading around
and found hihackthis, got the shred program, but
just waiting prior to doing anything for an eval
of this log.

Thanks Chuck
===============================

Logfile of HijackThis v1.97.2
Scan saved at 3:19:53 AM, on 9/15/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\CD-WRITER PLUS\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\POPUP\SMARTUI.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\BRMFRSMG.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPLINKS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://out.true-counter.com/a/?101 about:blank (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://out.true-counter.com/a/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://out.true-counter.com/a/?101 about:blank
(obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
http://out.true-counter.com/b/?101 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,Search =
http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search =
http://out.true-counter.com/b/?101 (obfuscated)
F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\msinfo.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD]
C:\PROGRA~1\CD-WRI~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [SetDefPrt] C:\Program
Files\Brother\BRMFLPRO\SetDefPrt.exe
O4 - HKLM\..\Run: [seticlient] C:\Program Files\SETI@home\[email protected] -min
O4 - HKLM\..\Run: [QuickTime Task]
"C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Internat Conf] C:\WINDOWS\SYSTEM\bootconf.exe
O4 - HKLM\..\RunServices: [MiniLog]
C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
O4 - HKLM\..\RunServices: [TrueVector]
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - Startup: Brother SmartUI PopUp.lnk = C:\Program
Files\ScanSoft\PaperPort\PopUp\SmartUI.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone
Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: Dialpad Java Applet - http://www.dialpad.com/applet/src/vscp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
Control) -
http://download.macromedia.com/pub/shockwave/cabs/director/swdir8d196.cab
O16 - DPF: {02466323-75ED-11CF-A267-0020AF2546EA} (VivoActive Control) -
http://player.vivo.com/ie/vvweb.cab
O16 - DPF: Dialpad US Java Applet -
http://www.dialpad.com/applet/src/vscp.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2003080601/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on
the Web Control) -
http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: HushMail - https://login.hushmail.com/2.0.0.3/HushMail.cab
O16 - DPF: HushEncryptionEngine -
https://mailserver3.hushmail.com/hushmail/HushEncryptionEngine.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://a224.g.akamai.net/7/224/52/2...apple.com/qt503/us/win/QuickTimeInstaller.exe
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry
Information Class) -
http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security2.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -
http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37866.5663541667
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) -
http://www.meadroid.com/scriptx/ScriptX.cab
O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} (AV Class) -
http://www.pcpitstop.com/antivirus/PCPAV.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://207.188.7.150/1705a7502c533d20d801/netzip/RdxIE601.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer
Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp

 

[Maureen Goldman]

Symptom Problem..
IE Scrolling is very slow, jittery, sluggish.
Long delay when trying to highlight text on a web page.
Long delay when typing text into fields on web pages.
IE delays when closing up to 30 seconds or more

-Everything else runs just fine-

Running 98SE....... 256 Megs ram.
System resources are in the 80s.
No recent installs or systems changes.

What I have tried so far:
Ran Virus, and spyware programs, no bugs, tried on line ones as well just in
case.
Ran all the tests and checks and fixes in Sys info Tools, nothing found.

Does this mean you also ran IE repair? (You seem so thorough, I don't
see this one as being missed.)

Ran Video card tests, mem tests, nothing.
Checked for conflicts, nothing.
Ran Windows update, everything is updated, fixed, or patched with the
latest.
Reinstalled IE 5.5, same problems.
Removed, and then reinstalled all my video drivers.
Removed, and then reinstalled my mouse drivers.

Were drivers updated as well? Perhaps uninstall your current mouse and
try a different brand, something very basic like a 2 or 3-button PS/2
(to eliminate this as a possible cause)..

Defragged, ran disk clean up.
Tried disabling all ActiveX features, that wasn't it.
Unchecked "Enable 3rd party browser extensions"
Yes smooth scrolling is enabled.
Checked to see if anything was hogging resources or CPU time.
Checked for installed programs I didn't install.
Called several tech friends, they couldn't find anything.

Gosh...

 

[Chuck in Minot]

Tracked everything down to Coolwebsearch, and I ran the shredder program
after backing up my registry, and now all works
fine. Smooth browsing, and scrolling, highlighting, and all those features
work great, and all seems as it was before. Just went through and made all
the security changes they suggested, and now I'm getting the word out, cause
a whole lot of people are getting zapped by this thing.

Sorry for posting the log file here, was late at night, and didn't read that
it is the forums in spywareinfo.com that I should have posted it in.

Man has this been a BI#CH to figure out. I would dearly like to meet these
folks, drag them out into the streets and beat them till I have exhausted
myself.