IE Problem need help

[bobjot]

everytime i try and open IE i get an error, the error makes
IE have to close.

it says the file
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER386.tmp.dir00\appcompat.txt
will be included in its error report

what is going on and how do i fix it??

thanks
bobjot

 

[Guest]

sorry i posted twice didn't relize it sorry


dak

 

[Guest]

If you correctly copied, than you are spooft>redirected
Try HIJACTHIS, maybe you can find the culprit, but be carefull of what you delete
Let someone with expertice help you, good luck!

 

[Mike Burgess]

bobjot,

"C:\DOCUME~1\Owner\LOCALS~1\Temp\WER386.tmp.dir00\appcompat.txt"

That's the file IE generates (when it crashes) to help diagnose your
problem.
If you can locate that file, paste the contents in your next post.
[otherwise]
The first step to resolve your problem:
Control Panel | Internet Options | Advanced [tab]
Uncheck: "Enable third-party browser extensions (requires restart)"
Click Apply\Ok and restart.

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the "3rd browser extensions" option (if used)
Many legit applications use that option.
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
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