IE--Freezing up and spontaneously closing, etc.

G

Guest

HELP!!!!!!! Damsal in distress here--and haven't been able to find any help.


My IE is freezing up, spontaneously closing, won't allow me to have more
than one window at a time open. If I'm on a message board I frequent--I
can't open the emoticon window and add any more freezes up. Issues just
started over weekend.

I have recently purchased Spyware Doctor, and it has real time on guard
protection from harmful sties, cookies, etc. Could this be the problem?

Have tried to find, figure out, etc. How to uninstall IE 6 and reinstall it
to see if that would correct the problems....let's just say I'm still
clueless.


Windows and IE have SP2 and all critical updates, so what now?

HELP! Please and Thank you!
 
D

Don Varnau

HI,
Disabling Spyware Doctor's realtime protection would be a good start to
troubleshooting this. Also disable any other toolbars or programs which
might be blocking pop-ups. If the Yahoo toolbar is listed in add/remove
programs, uninstall it (as a test.) It's troublesome on some systems.

These articles on new window problems may help:
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm
http://inetexplorer.mvps.org/answers/26.html
http://inetexplorer.mvps.org/answers/27.html

Or, malware may have gotten installed. See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Thank you for your responsee. I do appreciate it. Unfortunately it's still
greek to me! Wugh! I've clicked on all the links, and STILL don't know what
to do! I do remember seeing something about DLL...something or another, but
am clueless as to what to do.

I'm a girl for goodness sake---I need it plain, I need it simple, and I need
it step by step. Someone PLEASE help!

Don Varnau said:
HI,
Disabling Spyware Doctor's realtime protection would be a good start to
troubleshooting this. Also disable any other toolbars or programs which
might be blocking pop-ups. If the Yahoo toolbar is listed in add/remove
programs, uninstall it (as a test.) It's troublesome on some systems.

These articles on new window problems may help:
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm
http://inetexplorer.mvps.org/answers/26.html
http://inetexplorer.mvps.org/answers/27.html

Or, malware may have gotten installed. See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]


Mona said:
HELP!!!!!!! Damsal in distress here--and haven't been able to find any help.

My IE is freezing up, spontaneously closing, won't allow me to have more
than one window at a time open. If I'm on a message board I frequent--I
can't open the emoticon window and add any more freezes up. Issues just
started over weekend.

I have recently purchased Spyware Doctor, and it has real time on guard
protection from harmful sties, cookies, etc. Could this be the problem?

Have tried to find, figure out, etc. How to uninstall IE 6 and reinstall it
to see if that would correct the problems....let's just say I'm still
clueless.

Windows and IE have SP2 and all critical updates, so what now?

HELP! Please and Thank you!
 
F

Frank Saunders, MS-MVP OE

Mona said:
Thank you for your responsee. I do appreciate it. Unfortunately
it's still greek to me! Wugh! I've clicked on all the links, and
STILL don't know what to do! I do remember seeing something about
DLL...something or another, but am clueless as to what to do.

I'm a girl for goodness sake---I need it plain, I need it simple, and
I need it step by step. Someone PLEASE help!

http://www.aumha.org/a/quickfix.htm

is about as plain and clear as most of us can do. If you can't work through
those steps you had best contact a professional computer repair shop, and
that does not mean the one at Big Chain Store.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
G

Guest

Thank you to all who responded. I have followed all directions, links,
espcially the ibes ub tge kast response, but undortunately the problem still
exist. Grrrrr...........I don't know what to do now............you
assistance is greatly appreciated!
 

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